I am unable to open my iphotos have tried the command,option hold down thing and nothing can open my photo libary but no the iphonts, can't get photos off my camera or iphone onto my mac.?
I am unable to open my iphoto, have tried the command, option hold down, nothing, can't get my photos off my camera or my iphone, but i used to be able to?
Please test after each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes.
Step 1
Select the Purchases page in the App Store and locate the app(s) in your purchase history. If there's a button markedACCEPT on the right, click it.
Step 2
If you're trying to update iLife or iWork apps that were installed from a purchased DVD, or if you have a refurbished Mac bought directly from Apple, contact App Store customer service for a redemption code. You may be asked for the part number of the DVD.
Step 3
From the App Store menu bar, select
Store ▹ View My Account
Enter your Apple ID password at the prompt. At the lower right corner of the window that opens, click the Reset button. Close the window.
Step 4
If you have a used Mac, the bundled apps were linked to the original owner's Apple ID and can't be transferred to you. Reportedly, customer service has issued redemption codes to some second owners who asked, but it's not guaranteed.
Step 5
Delete the app(s) you want to update and reinstall them.
Keywords: refunded canceled
Similar Messages
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My ipod touch is not recognized on itunes and will not turn on or even give me the battery sign that it is dead. I turned it off and it won't turn back on now. The screen is completely black and won't do anything. I have tried charging it over night and nothing happened. It was never near water. I have tried troubleshooting it by holding down the home button and the sleep/wake button, but nothing happened and it didn't work. What can I do to fix it?
Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
For Mac
http://support.apple.com/kb/ts1591 -
I have tried this at least a dozen times and nothing happens....the dialog box comes up but no signs of downloading occurs even after 3 hours!!
Try to download your MobileMe galleries directly from the Internet:
Go to the System/MobileMe preference pane
Press the button,Visit me.com,
this will bring you to your MMe galleries and you can download the photos from there.
Usually this direct way will be faster.
To be able to use Aperture again, don't press the ok. button, when the MM panel appears, but the "learn more". then you can open the "File" menu in Aperture and use the "Web Accounts" menu entry to "Edit Web accounts" and disable MobileMe in Aperture by deleting it from the accounts list.
Regards
Léonie -
When I go to the iTunes store, it won't open. I don't receive an error message of any kind, just a blank black screen. I have tried to access the store on other devices in my home and it works. All my music shows up in my library, but nothing will show up when I go to the actual store. I have updated my software and made sure the date/time are correct. Everything else seems to be working fine on my computer. Not sure what is going on, but would really appreciate any help you can give. Thanks!
I'm expreriencing the same conditions with the same environment. Windows 8, iTunes-64 11.1.2.32, iTunes Store with a processing bar up to 80 +/- and the POPUP MESSAGE OF "iTunes stopped working. The error ...."
I UNINSTALLED, iTUNES WITH NO POSITIVE RESULT. I CHECKED THE FIREWALL AND IS THE SAME DEFINITION AS THE PREVIOUS ITUNES VERSION.
My iTunes StoreS from my iPhones ARE OK.
I'm spending a lot of time of research for WINDOW'S iTUNE with no solutions.... -
I have reset my phone, logged out and back into my AppleID, and have been searching for answers and nothing seems to be the solution. Please help! I am worried I am not getting important messages from other people.
Well, All they ( your friends ) have to do is to add your email address with which you can and will send them iMessages to your contact in their Phone.
Then they will be able to send you iMessages through your email address ( in your case Apple ID )
Also I'm not sure for iPHone 4s, but I think in the iMessage settings you can choose how can people send you iMessages, by phone number or you can also list a few email addresses and choose one as primary. ( this is confirmed on iPhone 5 or later )
Good Luck -
Ipod comes up with ERROR 13019
(copied from here)
Resolution
Update to the latest version of iTunes. The latest version of iTunes can be downloaded from this page. If updating to latest version of iTunes does not resolve the issue, continue: Error occurs while syncing music
The error will most commonly occur while syncing music. This issue can be resolved by following these steps:
Select the device name in iTunes under Devices.
Click the Music tab and under the Sync music option, choose Selected playlists.
Deselect the Voice Memos playlist.
Click Apply and then click Sync.
If the above steps do not resolve the issue, check the device and the iTunes library for duplicate voice memos. If you find any duplicate voice memos, delete the duplicates and then sync.If those steps do not resolve the issue, then follow these steps:
Select the device name in iTunes under Devices.
Click the Music tab and deselect the Sync Music option.
Click Apply and then click Sync.
After the sync is complete, reselect the Sync Music option.
Click Apply and then click Sync.
Test in a new user account
If the steps above do not resolve the issue, attempt to sync with iTunes while logged in as a new admin user. Follow these steps to create a new administrator user:
Windows XP, Windows Vista, and Windows 7
Mac OS X
From the Apple menu, choose System Preferences.
Choose View > Accounts.
Click the "+" (you may need to authenticate to be able to click this).
Give the new user account a name and short name and enter a password.
Select the checkbox for "Allow user to administer this computer". This makes the user an admin user.
Click Create Account.
Log out and then log in to the new account.
If the error does not occur in the new user account, other content is causing the error. Proceed to the next section.
If the error does occur in the new user account, the issue may be caused by content downloaded or created on the device, such as podcasts and voice memos. Removing content from the device may address the issue.
Error occurs while syncing other content
If the error occurs while syncing content other than music (applications, podcasts, and so on), perform the same steps as above, but deselect the content that stops the sync. Deselect one type of content, then attempt to sync. Continue until you sync without error. Deselect Apps last, since restoring your Apps would take longer than restoring other content. -
I had just checked my phone and it had 41% battery life left. A few minutes later, it simply went blank and won't do anything. I tried reseting it by pushing down on the wake/sleep button and the button on top until the Apple logo appeared, but that didn't help. Any ideas?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
after i updated my iphone 5s to iOS 8.3 , i downloaded a game that took all the storage away . the problem is that , when it delete the game , the storage doesn't expand, it sticks to 0 bytes. i tried to delete more apps , the problems still persists. once i go to gallery , and try to delete a picture or video , the gallery app crashes instantly. i tried to fix the problem by restarting the phone several times , and it doesn't seem to fix the problem. i need a solution to my problem , and if anyone can help , i would be grateful. i can't take pictures or save up anything anymore , and can't seem to check up on my msgs that i receive. Thank you.
See "Hang at exit":
* http://kb.mozillazine.org/Firefox_hangs
* [[Firefox hangs]] -
Recently Got a Mac Book and was wondering if there is any software that Apple recommends to import my music/pics/video from my Iphone onto my computer. I no longer have the previous computer and if I sync my Iphone I'll lose everything.
This is the iTunes for Windows forum...
You should be able to:
Backup the device to the new windows installation
Transfer your purchases into a newly authorized library
Recover any other media using third party tools as suggested in this post from forum regular Zevoneer
Restore the device from the backup
This process should switch the association of the device to the new library, preserving the data and settings in your apps.
May also be prudent to attempt a backup to iCloud directly from the device before you start... Settings > iCloud > Storage & Backup > iCloud Backup > On. It won't save any media but it would preserve the general account settings and documents in case anything goes wrong while you are trying to extract your other data.
When you get it all fixed, make a backup! (Windows tip). For a Mac use Time Machine or Carbon Copy Cloner.
tt2 -
I am trying to use the new iwork beta tools on iCloud. I currently have 10.8.4 OSX on my iMac and 6.0.5 version of Safari, but when I try to open documents on my iphone in the cloud it tells me my browser isn't supported
Note that iWork for iCloud is only designed for PCs and Macs > http://support.apple.com/kb/HT5779
To access to your iWork documents on the iPhone, install Keynote, Numbers or Pages from the App Store -
I have a mac book pro. Yesterday the mail app failed to open. I have tried to open it from the dock and the application folder but nothing happens. Does anyone have any suggestions to get it to work?
You don't need iDVD unless you are going to make DVDs. If you are just trying to share files, iDVD won't help you at all.
What you want to do is in iMovie, choose File/Share/File, and export that way. It creates an .mp4 file that should be readable on Macs or Windows.
You could also File/Share/YouTube if you don't mind posting them to YouTube, because of course YouTube videos are watchable by any Mac or Windows computer made in the last 10 years. -
Since updating iPhoto it has ceased to open. I have tried to Hold down the Command and Option keys on the keyboard which is the suggested solution to then open a suggested solution to rebuild the library, but it does not work. iPhoto still does not open. can someone please help?
thank youTry the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
Home/Library/ Preferences folder.
2 - delete iPhoto's cache folder(s):
Home/Library/Containers/com.apple.iPhoto
and, if there is one, the
Home/Library/Caches/com.apple.iPhoto folder
3 - reboot, launch iPhoto and try again.
NOTE: For Mavericks, 10.9, go to your Home folder and use the View ➙ Show View Options menu to bring the this window:
Happy Holidays -
HI I'm having real trouble opening my word documents (using Office:Mac 2008) Have tried repair disk options as I saw this advice on another blog, seemed to work for a while now its stared happening again. Any help MUCH appreciated
http://answers.microsoft.com/en-us/mac
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My iphone icon shows in itunes but is missing from my computer desktop. It is detected as a iphone camera device. I have tried everything from uninstalling-reinstalling, disabling-enabling, and updating. Still no iphone icon showing in my computer desktop. I have been troubleshooting this for 7 days with no luck! Please help?
yes, I dony know what else to do?
thanks -
Getting movies (not just video) from iPhone 3GS to Mac
I did the following in order (question at end)
captured video using iPhone 3GS
synced video from iPhone to iPhoto on Mac
imported iPhoto video to iMovie
created movie in iMovie
used "Share" feature in iMovie to share the movie in iTunes (so I could play on Apple TV)
synced movie back to iPhone
deleted movie from Mac (where iTunes was accessing it)
Now, the movie content only resides on my iPhone...can I get it back from the iPhone onto my Mac (so I can eventually get it back into iTunes)?
Thank you in advance...I've found another thread dealing with the video part of this problem, which, for me, has solved the image problem as well. Here's the thread:
http://discussions.apple.com/thread.jspa?threadID=2489460
Thanks to Grognard for suggesting this:
Step one: turn off and on your iPhone.
Step Two : launch iTunes and iPhoto
Step three : connect the iPhone to the computer
Then importation will be possible.
Clearly this still seems to be a glitch -- these kinds of work-arounds are a huge pain. Hope an update will solve the problem.
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