I am unable to purchase a book. It will not except any of my credit cards

I am unable to purchase a book. It will not except any of my credit cards.

this is under the apple id security section...it would not let me select not now so i have to use this set up security...i set up my questions and now i am at the end and its asking for the email....

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TS1646 When I try to purchase a song, it will not let me use the gift card that I redeemed. It directs me to my billing info and says that my session has timed out. How can I fix this?

When I try to purchase a song, it will not let me use the gift card that I redeemed. It directs me to my billing info and says that my session has timed out. How can I fix this?

For some reason this worked for me. I went into my account and changed my first name, maybe it causes itunes to reset. What ever it does my itunes works now.

My new mac book pro will not save any bookmarks I make in safari. Why is it doing this? I would really like to use my bookmarks.

MY new Mac book pro will not save any of teh bookmarks I make in safari. If I make a bookmark, it will not appear until I close safari and reopen it. Then, if I shut my computer down and reopen safari, all of the bookmarks are gone. This has happend multiple times and I don't know what is going on. I would really like to use my bookmarks.

Delete the
com.apple.safari.plist
reboot and start Safari, reset your preferences, instructions are here
Deleting the System Preference or other .plist file

Purchased & downloaded book - it will not open (music does)

I purchased a book from the Itunes store, it says it downloaded but does not open

Image Zoom is not for Photoshop, it is for Muse. Please see the compatibility window on the product/add-on homepage.

HT4059 I purchased a book that will not download (says it will download, completes and then then says it needs to download, then repeats)

So i bought a book in ibooks. It has been paid for and everything (the money has been taken out of my bank account). Yet when i try to download it, a cloud with an arrow comes up. It says 'when the item is finished..etc' but only thing is it has finished, it isnt downlaoding anymore. I keep pressing it and the same thing happens, when i try to re-downlaod the book, sometimes it asks me to pay for it again, other times the cloud arrow comes up and regardless the same process happens.
Ideas??

I am having the same issue.
I bought a book through Ibooks on my ipad. Received the message "book is downloading. when download is complete book will be in library". The book never showed on my library shelf. Repeated attempts to buy and download the book leads to the same error message. I attempted a different book to buy and download and received the same message on that. Powered Ipad down and then powered back up, and tried again to download but again the same message. Went to my Mac, accessed Itunes, the book wasn't there. I tried to download the book to Itunes and received the same message. Should I try deleting the Ibooks app on my ipad and reinstalling it? Would that delete all my 350 book purchases or would they remain on Itunes where I could then transfer books back onto my IPad when the issue was resolved?

I recently did the iOS 7.0.2 update, now I'm unable to purchase apps. "App could not be purchased at this time. Please try again later. ". I have tried a few of the suggestions and nothing has worked. Reset,change auto lock time on main screen, now what??

I recently did the iOS 7.0.2 update, now I'm unable to purchase apps. "App could not be purchased at this time. Please try again later. ". I have tried a few of the suggestions and nothing has worked. Reset,change auto lock time on main screen, change language setting. Now what???

This sorted it for me:
Backup your iPhone to iCloud (I believe backing up to iTunes will work too). Now go to "Settings --> General --> Reset --> Erase All Content and Settings" to completely restore your iPhone to factory settings. Assuming you've backed up to iCloud, you'll be asked when setting up your iPhone if you want to restore from an iCloud backup. Choose that option and once your iPhone has restored itself from your backup, this annoying problem will finally be gone! (was for me anyway).
To restore from an iTunes backup, connect your iPhone to your computer, load iTunes. Click the File menu and select Devices > Restore from Back up.

I am unable to purchase anything because " I do not have the correct privelages".But when I check in properties and the security tab, everything seem to be checked. Also the read only box is checked and when I uncheck it seems ok but it has not unchecked

I am unable to purchase anything because " I do not have the correct privelages".But when I check in properties and the security tab, everything seems to be checked.
Also the read only box is checked and when I uncheck it seems ok but if I check again it is still checked.

Hello,
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us!
Thank you.

HT201659 I cannot make a purchase an app even know I have credit on account and it will not let me remove old debit card information

I cannot make a purchase an app even know I have credit on account and it will not let me remove old debit card information

Hi Lukeclear17,
The article linked below details both why you may be unable to make a purchase using the credit on your account and why you may be unable to choose "None" when editing your billing information.
Why can’t I select None when I edit my Apple ID payment information?
https://support.apple.com/en-us/HT203905
Cheers,
Allen

My purchases were corrupted and will not download, what do I do?, My purchases were corrupted and will not download, what do I do?

My purchases were corrupted and will not download, what do I do?, My purchases were corrupted and will not download, what do I do?

If restarting the computer and iTunes doesn't work you can try one of these suggestions.
1. If items appear (maybe in grey or different from working songs) but don't play you can try to delete them from your library so they will no longer seem to be there to the iTunes store.
a) select the item
b) press option and delete key assuming a mac keyboard
c) yes, send them to trash
d) restart Itunes, go to store, check for available downloads, and select download all
HERE IS ALTERNATE FROM APPLE SUPPORT
Note: Downloading of previously purchased movies is available in the United States only.
Open iTunes 10.6 or later on your computer. (You can download the latest version of iTunes here.)
If you're not already signed in, click Sign In, and enter your Apple ID and password.
After you've signed in, click Purchased on the right side in the iTunes Store under the QUICK LINKS section.
From your Purchased page, click the tab for the content type you're looking for (Music, Movies, TV Shows, Apps, or Books).
Click Songs or Albums to change the page view and All or "Not in My Library" to view your purchased content that currently is not downloaded on your computer.
Click the download icon to the right of each item to download that item.
Notes:
To download previous purchases on a computer, your computer must be authorized for the Apple ID that was used for the original purchase. For more information about iTunes Store authorization and deauthorization see, this article.
If they are offered for purchase in 1080p, you can download previously purchased 720p HD TV shows and movies in 1080p. Learn more about downloading in 1080p.
Previous purchases may be unavailable if they have been refunded or are no longer on the iTunes Store. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later.
Additional Information
Learn more about which content types are supported for iTunes in the Cloud by country, as well as where iTunes Match is available. Related Articles
Read more about syncing purchased apps from the App Store in this article.
For information about enabling Automatic Downloads, see this article.
For information about associating a device or computer to your Apple ID, see this article.
For information about troubleshooting apps purchased from the App Store, see this article.
For information about resuming interrupted downloads, see this article.
For information about watching previously purchased TV Shows on Apple TV (2nd generation), see this article.
For information about adding a computer or iOS device to iTunes Match, see this article.
For information about subscribing to iTunes Match, see this article.
IF THE FIRST CASE APPLIES AND YOU ARE USING A PC THEN TRY ANOTHER KEY ALONG WITH DELETE TO REMOVE THE CORRUPTED ITEMS.
I THINK IT IS CONTROL AND DELETE BUT MAY BE ALT OR SHIFT WITH DELETE

I have OS 10.8.2 and use wireless at home just fine. When I visit a friend with only a cable modem internet my Mac Book Pro will not connect. What do I need to do?

I have OS 10.8.2 and use wireless at home just fine.
When I visit a friend with only a cable modem internet my Mac Book Pro will not connect.
I see that the Mac Book Pro is picking up the internet when I check the internet preference section but it will not open Safari.
What do I need to do connect via a cable modem?

You need to power off the modem for 15-30 seconds, then power back up and then connect. The modem is remembering the last connection (your friend).

HT2534 I want to use an iTunes gift card as the back up for in app purchases for a so called free app instead of my credit card or having my bank account emptied.

I want to use an iTunes gift card as the back up for in app purchases for a so called free app instead of my credit card or having my bank account emptied.
How can I do this? I saw something about gift cards can only be used for music or movies, not apps.

You can use an iTunes gift card for app, music, movies and other media.To redeem one see:
iTunes Store: How to redeem a code

I have two Apple accounts the one on my phone and computer are the same the one on my mini i pad is different I have credit on my mini i pad however, when I purchase an App or movie I am charged on my credit card and the $40:00 worth of I Tune cards is by

I have two Apple accounts the one on my I phone and computer are the same the one on my mini i pad is different I have credit on my mini i pad however, when I purchase an App or movie I am charged on my credit card and the $40:00 worth of I Tune cards is by passed I have tried to change the mini i pad account details to be the same as my computer and original apple i.d.account however, it will not allow me to do I have tried to reset the mini i pad but not all the way to factory otherwise I would loose all my data. I have visited a genuis bench at Fountain gate however, they tell me I need to ring apple support which I will do on the next working day.

You are going to need to change the email address you use with your old ID. Once you have got access to your old account you will then log into both accounts at the same time on your Mac and transfer your data to a single account. We can do this later, but need you to get access to your old account first.
My Apple ID

HT204088 Deauthorized all commputers on my account, then reauthorized mine only. SAYS its authorized BUT WILL NOt play any new music I purchased. Says it is not authorized to play so I authorize THEN it says already authorized BUT wont play!!

Deauthorized all computers from my account. Which now I think I should have not done!! I reauthorized mine only BUT now I can no longer play any new songs purchased without it asking me to authorize my computer?? When I authorize it tell me my computer IS ALREADY authorized?? And still will not play any new music I purchase. PLEASE somebody help??

Check if this article will help:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389

I have a mac Book that will not open DVD's of Business Presentations. I had my hard drive taken in to the Mac Store and had a new hard drive installed. Since then I cannot open DVD's. What is the application that I need, and the process. Tks

I have a mac book that will not open up DVD's recorded with a presentation. I install the disc in a HP / windows 7 and it works fine. I had my hard drive replaced and since then I cannot open up DVD's. Was there a application that did not get installed? And if so what is the process.

You need DVD Player. It should be in your Applications folder. If it is in there go to System Preferences>CDs & DVDs and for "When you insert a video DVD" make sure DVD Player is selected.

My Mac Book Pro will not power on

My Mac Book Pro will not (boot-up) power on.
What should I do?

Do you have the power adapter connected? Does it display a light, amber or green?
Have you checked the battery charge level by pressing the exterior battery level button?
Try a SMC reset:
http://support.apple.com/kb/ht3964
Ciao.

I am unable to purchase a book. It will not except any of my credit cards

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