I am unable to purchase songs on iTunes.
I'm sure this community has seen this issue posted a lot. But among all of the threads and potential fixes I have been unable to remedy my problem. For the last month and half or so iTunes has not allowed me to click on the button to purchase songs. You know, the button that will have the total dollar amount on it such as "$12.99" or "$1.29" depending on if it is a whole album or single song. I am able to navigate around iTunes just fine, sign in to my account, sign out, preview songs, etc. But not purchase.
I have an older machine, the most current OS X I can run is 10.5.8.
As such I have version 10.6.3 of iTunes running, since it is the newest that will install.
Apple support has offered ABSOLUTELY NOTHING in terms of ways to fix this issue. Not to mention their responses take at least a week. So I now turn to this wonderful and knowledgeable community to help me. Any ideas going forward?
I have tried to re-install iTunes, no luck. I'm out of ideas, so any help would be greatly appreciated.
Thank you
It might be your computer. Do you get the same symptoms when you attempt to buy songs on Amazon MP3 or Google Play?
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Unable to purchase songs from itunes store .... ?
hi ,
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http://support.apple.com/kb/PH12306
Exclamation point
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http://support.apple.com/kb/ht2519
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iOS: Unable to update or restore
Before that, back up your device, explained here:
iOS: Back up and restore your iOS device with iCloud or iTunes
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Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
You can download your purchases directly to your computer.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
Cheers,
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else read this Apple Support Article on your problem
Have a nice day! -
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Changing country : Change the country of your iTunes Store, App Store, iBooks Store, and Mac App Store account.
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http://support.apple.com/kb/ht2519 -
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carolinechx wrote:
i know the description may be a little bit too confusing
Mostly because you are not using any capital letters or paragraph returns and your post is difficult to read. -
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