I am unable to reinstall iTunes on my pc with Windows Vista

I am trying to reinstall iTunes on my Mom's desktop which has Windows Vista. Towards the end of the install a window pops up that states "The feature you are trying to use is on a network resource that is unavailable." This window also pops up when I try to uninstall a older itunes program/folder and quicktime program/ folder.
Thanks in advance for the help.....

"The feature you are trying to use is on a network resource that is unavailable." This window also pops up when I try to uninstall a older itunes program/folder and quicktime program/ folder.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

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Hello jgrn76,
It sounds like you are getting an error stating that the iTunes installer cannot be run on your computer. I would try downloading the 64 bit version of iTunes from here:
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http://support.apple.com/kb/DL1615
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http://support.apple.com/kb/ht1926
Otherwise, would you mind elaborating a bit on what the error message says, word for word?
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If you are planning on installing Windows VISTA than
do not expect your iTunes to work. It will mark all
our downloads as being unauthorized to play on the
Windows VISTA computer. If you try to download some
new songs you will get an error. I am working with
version 7.0.2 - the newest version at this time.
So, beware - do not expect iTunes to work with
Windows VISTA.
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Hi,
I'm having the same problem. When I open itunes I get the error message saying 'itunes has stopped working, windows is checking for a solution to the problem'. Then sometimes it pops up telling me that itunes has an update that will stop this from happening, but that just takes me to the itunes download page. Sometimes it tells me that DEP has stopped it from working but I can't turn this off for itunes. When I go to the event log I get the following info:
Fault bucket 3404080028, type 5
Event Name: BEX
Response: None
Cab Id: 0
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P2: 11.0.1.12
P3: 50c8fc7e
P4: StackHash_fd00
P5: 0.0.0.0
P6: 00000000
P7: 00000000
P8: c0000005
P9: 00000008
P10:
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C:\Users\Sarah\AppData\Local\Temp\WER166D.tmp.version.txt
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I've uninstalled and reinstalled itunes and tried to repair it several times. I've also uninstalled quicktime and reinstalled it and it's working fine. I've restarted my computer several times as well!
I have Vista 32 bit.
Any suggestions would be gratefully received. I've been on these forums for ages looking for a solution, but it seems like most people solved the problem by just reinstalling quicktime.
Thanks

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Good lord ... a bit of an alphanumeric soup there ...
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[Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2|http://support.microsoft.com/kb/947821]
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Message was edited by: river3

ITunes 8 runs fine on my Vista laptop. So did version 7. I think Apple announced Vista compatibility many months ago, and you should have nothing to fear.
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I took up Windows Vista as soon as it was available and initially had no problems with iTunes. Then later, video clips (those purchased from iTunes and those I had converted myself) started stuttering / freezing and eventually crashing iTunes and finally I lost audio as well.
Ayyway to cut a long story short, I have uninstalled / re-installed Vista now about eight times for problems with installing drivers for USB devices (I've finally solved all these problems). After the last install the first program I installed was iTunes, tried video and it worked flawlessly. Then, each time I added a hardware device or program I would restart Vista and retry iTunes video.
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PC Pentium 4 Other OS Windows Vista Home Premium

I have the same stuttering video issues with iTunes and Vista. While I have used a thumb drive to transfer files (not Sony) I have not yet messed with Ready boost. I have seen several others complain about the video problem, perhaps they will chime in as well. Unfortunately, your solution doesn't work for me. I pretty much ignore iTunes, waiting for the next version (only god knows when it will be released).
I do have an external firewire drive connected, I'll disconnect later today and see if that has any affect.

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Message was edited by: [email protected]

Hi,
Yes, I have followed the troubleshooting tips in the following article http://support.apple.com/kb/HT1926.
I still had the issue after removing the application and cleaning up the installer files on my computer.
Two weeks ago I spoke with Apple technical support. We were unable to come to any conclusion as to any reason why the computer states there is a newer version of QuickTime.
Quite frustrating having purchased an iPod Nano.

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I am unable to reinstall iTunes on my pc with Windows Vista

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