I am unable to remove an old version of itunes

I am trying to update Itunes on my laptop and keep getting an error message:
Unable to remove old version.
What can i do?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

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Are you getting an error message about the older version when you try to update to the newer version? If so, what does the error message say? (Precise text, please.)

Please i want to remove the old version of itune, the new version does not delete it for some reason , what i should do?

please i want to remove the old version of itune, the new version does not delete it for some reason , what i should do?

See https://support.mozilla.org/en-US/kb/firefox-no-longer-works-mac-os-10-4-or-powerpc
Since you have a Intel Mac, if you can upgrade to OSX 10.5.x then you may be able to use more current releases.
jscher2000, You should link to http://www.mozilla.org/en-US/firefox/all-older.html for 3.6.28 since the ftp is not mirrored.

Hello, I want to download a new version of Itunes on my windows PC to to communicate with my Ipad, but the program says: I cannot terminate this download. Since I have also removed the old version of Itunes, now I can't do nothing to communicate with Ipad

Hello, I want to download a new version of Itunes on my windows-7-PC to to communicate with my Ipad, but the program says: I must terminate this download. Since I have also removed the old version of Itunes, now I can't do nothing to communicate with my Ipad

figured it out myself; saw the solution with similar problems...Thanks

My PC won't let me remove an old version or Itunes. says it doesn't recognize a path. HELPPP

This cmputer HP i bought from Best bUY and downloaded a 9.1 version of Itunes over a year ago, since then this program hasn't removed itself from my computer. Its completely crazy I am convinced. I have lost all songs on my computer and can't determine how to remove it.
Just so you know I have tried going to my Control Panel and unistalling the program.
I've tried deleting the music files that say I tunes, Quicktime or Safari.
DOESNT WORK. I HATE MY PC.

Why not try moving the file to the trash?
By the way, this is a program on Apple devices. Your question does involve Apple software, but is built around PCs, which is kind of off topic on this forum.
Try selling your PC and getting a MacBook Air or Pro instead.

HT5654 I had to remove my old version of itunes because I was having problems with the latest update. Now I am tryin to download the lates version and it keeps telling me I am not the administrator.How can I downdoad itunes?

How can I reinstall itunes without it telling me that I am not the administrator?

The iTunes app on your device is bundled with iOS.
The latest version of iTunes for your PC is 10.7:http://www.apple.com/itunes/
If you have the latest version of iTunes installed on your PC, and are still having trouble with the device, try this:
1. Connect your device to your computer.
2. Listen for the "new hardware found" beeps.
3. If you do not hear the beeps and if iTunes does not automatically start, try a different USB port.
4. If you still do not hear the beeps and iTunes does not run, try a different charging/docking cable.
5. If that fails, then try connecting your device to a different computer.
6. If this fails, the device is defective.

Can not remove the old version of itunes.

I am trying to install itunes7 , but about half way through the instalation it stops and asks me to locate "itunes.msi". I deleted all of my apple / ipod related files , but it still doesn't work. Help please.
thanks

I am trying to install itunes7 , but about half way through the instalation it stops and asks me to locate "itunes.msi".
with that one, let's try the following procedure.
first, head into your Add/Remove programs and uninstall your QuickTime. if it goes, good. if it doesn't, we'll just attend to it when we attend to itunes.
next, download and install the Windows Installer CleanUp utility. use it to clear any existing itunes and/or QuickTime installation configuration information from the PC.
Description of the Windows Installer CleanUp Utility
next, use the the following document as a guide for manual removal of leftover itunes and quicktime program files:
Removing iTunes and QuickTime for Windows
now try another itunes install. does it go through properly this time?

I AM UNABLE TO LOAD THE NEWEST VERSION OF ITUNES BECAUSE WHEN I RUN THE NEW VERSION, I AM TOLD THE OLD VERSION OF BONJOUR COULDN'T BE REMOVED AN I WILL NEED TECH SUPPORT. IS THERE ANY THING ELSE I CAN DO BEFORE I PAY TO HAVE TECH SUPPORT HELP?

I am unable to load the newest version of itunes because when I run the program, i am told the old version of Bonjour could not be removed. As a result the program fails to run completely. What can I do to get the older version of Bonjour removed? I tried unsuccesfully to remove the older version of itunes

bobjbkln - Your link will not help. The supject is:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
but the poster says he has a Mac with OSX 10.5.
For the original poster (OP), try posing in the iTunes form since now you have an iTunes problem, not an iPod problem.

Unable to remove old version of iTunes, apple application support.msi

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Did you get your issue resolved? I think I'm having the same problem. I can't uninstall itunes and I can't reinstall itunes without a box popping up stating
" The feature you are trying to use is on a network resource that is unavailable. Click ok to try again, or enter an alternate path to a folder containing the installation package 'iTunes.msi' in the box below"
And when I search for that file on my computer, it finds 2 different paths and NEITHER of them contain the .msi file. I'm ready to pay apple support just so I can scream at someone. This is so frustrating!!!!

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how do i remove the songs from my iphone used to be easy with old version of itunes just unticked them but cant seem to find it any where on new version

how do i remove the songs from my iphone used to be easy with old version of itunes just unticked them but cant seem to find it any where on new version

When trying to install itunes on my PC, I get the message (unable to remove the older version of Bonjour as well as the message unable to remove the older version of Apple software update). Please advise how to proceed.

Please help with this problem. When trying to install itunes on my HP520 PC, I get the error message (unable to remove the older version of Bonjour as well as the message unable to remove the older version of Apple software update).

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get aCode 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Apple Software Updateentries and click "Remove", as per the following screenshot:
Next, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
http://www.apple.com/itunes/download/
Does it go through properly this time?

Trying to remove an old version of I Tunes and keep getting the message "The folder path I Tunes contains an invalid character' . It won't let me go any further, have tried deleting/repairing the program but keep getting the same message?

trying to remove an old version of I tunes, but keep getting the message 'The folder path I Tunes contains an invalid character'
It won't let me go any further, have tried deleting/repairing but get the same message and am blocked from continuing?

Hi Barbara,
I had a similar problem recently and using the "more like this" feature I discovered an answer. To a problem posed by Holo7, who like myself was a newbie on this platform, b noir proposed a solution to Holo7's problem that also worked with my problem. It involves downloading a version of MS Windows Instal Cleanup and using it to completely remove all traces of the old version.
If you look at my problem (follow OldGit66) and the link to Holo7's problem then you will find b noir's answer which I think may help you. I am new around here so you might want to wait for one of the higher status correspondents.
Regards
John

Java applets won't load, have latest version of java installed, have removed all old versions from the hard drive, java console not working in firefox, any suggestions please ?

java applets will not load,
i have run the java test page & i have the latest version installed.
have removed all old versions of java from my hard drive & restarted the computer.
i have checked that java is enabled in the plug-ins and it is with version se 6 u22, also something called java development toolkit 6.0.220.4 np runtime script plug-in library for java (tm) deploy.
if i click on java console in tolls nothing happens

Hi,
You might want to look in your control panel for 'Java' icon. It should give you an option to enable java plugin into your browser. Let me know if you still face the issue.
Thanks!

I am trying to install the new version of iTunes, but I can't remove the old version?

I have been trying for quite a while to intsall the new version (11) of iTunes onto my computer. But it keeps telling me that it can't remove the old version. Please help.

Hello, Hannah.
I would recommend uninstalling iTunes and all of it's components in the specified order of the first article. As you are receiving errors regarding the uninstall, see the steps in the second article below.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/ht1923
"The feature you are trying to use is on a network resource that is unavailable" alert when removing Apple software in Windows
http://support.apple.com/kb/TS3704
Regards,
Jason H.

HT1926 new version of itune can not install due to old version of itune can not be removed

can not install itune due to old version of itune can not be removed

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I am unable to remove an old version of itunes

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