I am unable to reply to emails

I am unable to reply to emails since upgrading to OSX 10.6.3

create a backup of your information in itunes. update your ios software. reset network settings. if that doesnt work, delete and re add email account.

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I am unable to reply to emails on my iPhone and iPad. Message is that server is unable to relay and the messages stay in my outbox

I am unable to reply to emails on both my iPhone and iPad. The message is that the server is unable to relay

create a backup of your information in itunes. update your ios software. reset network settings. if that doesnt work, delete and re add email account.

Unable to reply to emails after restoring profile

Hi BB Community,
I'm having problems with sending replies to emails on my Blackberry 8310. I can receive emails and send new emails, but I'm unable to reply to emails sent to me (there's no option). The only option I have is to draft a new email and send.
I've tried having service books resent, hard reset (handheld wipe) and at first it seemed to not have resolved the issue. After trying another hard reset and enterprise activation the second time without restoring my profile and third party apps, I had the option to reply to emails. However, doing the restore after the activation, doesn't restore my apps correctly and it causes the reply issue to reoccur.
My question is, how should I procede from here on? Should I just suck it up and re-download all my apps again instead of restoring, or is it possible (which I think is highly likely) that one of my apps is causing this issue, or could it even be something to do with how I've setup my Blackberry desktop?
Any input would greatly be appreciated.
Solved!
Go to Solution.

I think your correct, one of your app is causing the issue. Once you restore, you have the problem again. I would re-download the apps not restore them from the BES. I think that's where your problem is coming from.
John
Stevie Ray! 1954-1990
** Don't forget to resolve your post with the accepted solution.

TS3899 I am able to check my emails and share photos via email but I am unable to reply to emails or write new ones

I am able to check my emails and share photos via email but I am unable to reply to emails or write new ones

I am able to check my emails and share photos via email but I am unable to reply to emails or write new ones

Cant reply to emails 10.8.3

Since upgrading to 10.8.3 the machines on our network seem unable to reply to emails, i reset the account which fixed the problem for about 10 minutes. WE have an open email system using imap and latest kerio, 10.7 machines are all fine, anyone else have the problem? To clarify the reply button is not greyed out , you can press it, just nothing happens, same if you right click and reply, and all other methods of replying.
Thanks
Rob

Right i think i know whats going on here
Our email system is a blanket imap system whereas everybody can se everyone elses emails within the company, this is done by having a single account on kerio that has a number of aliases that are deemed acceptable email addresses, ie the names of the people that work here, anything other than that is sent to a catchall and deleted, prior to the 10.8.3 update we were able to reply to any email that came in, even if it wasnt addressed to me, now i can only reply to emails that are addressed to me, joe bloggs in the office can only reply to emails that are addressed to him, i think apple have introduced this as some kind of security measure, i think the time is now for us to have a "normal" email system.

Since my last firefox update, I have been unable to type an email - the text box does not appear when I press 'reply' , or press 'compose'. The email provider is '123-reg.co.uk. I have been using both firefox and the provider ['webfusion Ltd/webmail123] s

Hello. Since my last firefox update, I have been unable to type an email - the box within which one would usually type does not appear when I press 'reply' to a received email, or press 'compose'. The email provider is '123-reg.co.uk. I have been using both firefox and the provider ['webfusion Ltd/webmail123] successfully for well over a year. The provider says it is a browser problem. I can still add an attachment to the email header, which successfully can be sent, but the recipient gets my standard email 'signature' with font messages and the attachment. Can anyone help? My email addresses are [email protected] [this is the one with the issue] and [email protected] in English
== today

My daughter has had her Razr for about 9 months now. About two weeks ago she picked up her phone in the morning on her way to school when she noticed two cracks, both starting at the camera lens. One goes completely to the bottom and the other goes sharply to the side. She has never dropped it and me and my husband went over it with a fine tooth comb. We looked under a magnifying glass and could no find any reason for the glass to crack. Not one ding, scratch or bang. Our daughter really takes good care of her stuff, but we still wanted to make sure before we sent it in for repairs. Well we did and we got a reply from Motorola with a picture of the cracks saying this was customer abuse and that it is not covered under warranty. Even though they did not find any physical damage to back it up. Well I e-mailed them back and told them I did a little research and found pages of people having the same problems. Well I did not hear from them until I received a notice from Fed Ex that they were sending the phone back. NOT FIXED!!! I went to look up why and guess what there is no case open any more for the phone. It has been wiped clean. I put in the RMA # it comes back not found, I put in the ID #, the SN# and all comes back not found. Yet a day earlier all the info was there. I know there is a lot more people like me and all of you, but they just don't want to be bothered so they pay to have it fix, just to have it do it again. Unless they have found the problem and only fixing it on a customer pay only set up. I am furious and will not be recommending this phone to anyone. And to think I was considering this phone for my next up grade! NOT!!!!

Unable to send or reply to emails - getting Red X

we have 40-50 BES accounts created and have had minimal issues activating accounts. this particular clients account is unable to send or reply to emails.We have hard reset device and recreated his account in our BES eviroment twice and still the same thing. We even tried both the AT&T 8310 and the verizon 8330 thinking it may be the services data plan.
Any help is appreciated.
Thanks
Solved!
Go to Solution.

When you click on the red x, it will give u the error message.
For example: Message status: desktop email program unable to submit message.
Please tell me what message you see.
Also,
Full BES version:
OS version:
Membero server or domain controller:
Users total on BES:
Users having this issue:
Mail platofmr version (eg; exchange 2003 sp2):
If your issue is resolved, put a checkmark in the green box that contains the resolution.
OR
If it was just/or also really helpful - Give it a Kudos.. Go on Mate.. Help the rest of the clueless blackberry user world find their answer too..
~Gday from Down Under~

After performing a routine software update this week, I am having problems with both of my email accounts. I am unable to "Reply" to any emails. Does anyone have a solution to this problem?

After performing a routine software update this week, I am having problems with both of my email accounts. I am unable to "Reply" to any emails. Does anyone have a solution to this problem?

I am having the same problem also Thought it was my network and reset everything including Apple TV but still the problem is there . I assume now it is down to iOS 8 prior to that was perfect

I am unable to reply to my emails

i am unable to reply to my emails, it states can not send email using server.

create a backup of your information in itunes. update your ios software. reset network settings. if that doesnt work, delete and re add email account.

HT1430 Unable to send or reply my emails from my ipad?

Unable to use my ipad for sending or reply my emails why?

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Setting Up An eMail Account
http://support.apple.com/kb/ht4810
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

Unable to reply or forward emails following Z10 update

Hi,
I am unable to reply or forward emails via my auth.smtp accounts on 1&1 following the update to 10.0.10.90. Ive tried resetting the email accounts and playing with the port settings to no avail. This is a major problem for me and makes the phone almost useless for my business use. Any ideas would be appreciated.

Hey barak666,
Welcome to the BlackBerry Support Community Forums.
Thanks for the post.
We are investigating this issue and we will need to gather logs from the BlackBerry Z10. Please contact your network service provider and ask to be transferred to BlackBerry so we can review these logs.
I appreciate your patience.
Thanks.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Using talktalk and unable to send or reply to emails any solution?

Having just bought iPad and set up all passwords etc now. Finding unable to send or reply to emails no problem with receiving, just when I send, the message comes back that server does not recognise my address. I am with talktalk, don't know if the problem is with them. Any solutions that can be tried?

Hello 45655,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Unable to send or receive email
http://support.apple.com/kb/ts3899
Best of luck,
Mario

Blackberry unable to read secure email (lotus)

Hi,
Currently i facing an issue to read an secure email in blackberry handheld.
I am able to read secure email send by external. (envelope with key icon).
If internal user send a secure email thru lotus notes client, i will unable to read the email content from blackberry handheld.
It show one attachment - smime.p7m. (do not have envelop with key icon).
Besides, if i reply an email send from internally, i will unable to send a secure email. It show unable to find user certificate. I have to retype recipient email address. (it is because when i click on reply - recipient show lotus notes hieractical name and not email address.)
I have try on microsoft exchange - the above issue do not happen.
Can anyone help?
Thanks
Best Regards,
Stanley

Hi and welcome to the forums!
Try BES Security Tech overview
Page 30 I think is relevant
Thanks,
Bifocals
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Qwerty keyboard stops working arbitrarily when replying to email

Qwerty keyboard stops working arbitrarily when replying to email. Unable to backspace or type anything? Any ideas?

I would reset the iPad and see if that fixes it:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.

Can't reply to email from a Blackberry Phone using Mac Mail on my MBP

I have a business colleague and I am unable to reply to his emails on my MBP. (I can send a new email to him no problem, just not reply to his.)
When he sends it from his Desktop and iPad there are no problems and it only happens (on 3 different email accounts) when sent from his Blackberry. The Blackberry uses a 'reply to address' which are all correct.
I get an SMTP error..then click "send later" then it will usually go when I send it from my outbox.
Any ideas?

go to settings
then to store
tap your id then click sign out
then sign back in and you should be fine

I am unable to reply to emails

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