I am unable to reset my sercuirty questions

i am unable to reset my sercuirty questions and i dont have the option of reset the questions any one can help?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
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HT5312 I need to reset my security questions, I have my alternate email address but I am unable to reset my sec questions, please help

I need to reset my security questions, I have my alternate email address but I am unable to reset my sec questions, please help

Australia ? surely !

HT5312 i was unable to reset my security questions, and i do not have a rescue email   Please i need to reset them to be able to use my apple id again normally

i was unable to reset my security questions, and i do not have a rescue email   Please i need to reset them to be able to use my apple id again normally

halaalsalhi wrote:
i was unable to reset my security questions, and i do not have a rescue email
See Here > Apple ID: Contacting Apple for help with Apple ID account security
          Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact

Unable to reset my security questions, and i do not have a rescue ema

i was unable to reset my security questions, and i do not have a rescue email
Please i need to reset them to be able to use my apple id again normally

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Unable to reset my security questions because there is no option of rescue email.

I can't reset my secruity questions or get the answers to them becuase there is no option to ruscue email can I get some help?

The reset link only appears if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you aren't getting the link (you won't be able to add a rescue email address until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

Unable to reset my security questions

hi guys. I was at the mange apple id page and clicked into the password and security tabs. However there's only two security question without the link to reset them?
I couldn't recall what my answer is so i tried a few possibilities and none of them was right. Then it prompted me this message. Any idea how i can reset the questions guys? Thank you so much for your help
Exceeded Maximum Attempts
We apologize, but we were unable to verify your account information with the answers you provided to our security questions.
You have made too many attempts to answer these questions. So, for security reasons, you will not be able to reset password for the next eight hours.
Click here for assistance.

You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(90626)

I am unable too reset my security questions

i go on my profile to reset the questions and it says i have to awnser them before i can?!

U have to ring up apple and tell them your serial number and then they will reset them to something you know

I want to reset my security question and it said check the email , but the email i didnt use for a long time so now it has been deleted so what should i do ?

i want to reset my security question and it said check the email , but the email i didnt use for a long time so now it has been deleted so what should i do ?

Hello minhluhoc,
It sounds like you are unable to reset your security questions but do not have access to your rescue email address. According to the following article you will need to contact the iTunes Store support team:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
Thank you for using Apple Support Communities.
Take care,
Sterling

HT5312 You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions. not shown why

send an email to your rescue email to reset your security questions. i cant find it it is not showen

Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If that option doesn't appear or work, only Apple itself can reset the questions.
(90916)

I have no "Rescue email" contact in order to reset my security questions and I don't believe I ever answered any security questions when I created my Apple ID for Itunes. Someone kindly sent me Apple support link but to no avail! Please Help me!

I have no "Rescue email" contact in order to reset my security questions!! I've been trying now for 4 days to contact Apple/Itunes but I only get sent answers from a support team that say they cannot help me with my problem!!
The thing is that I can't ever remember answering any security questions and without a rescue email, I'm unable to reset them or even set them for the first time!!
I can't believe that no-one from Apple/Itunes can help me with this simple problem but unfortunately that is the case - Incredible, isn't it!!!
Would anyone know how I could solve this problem online??? Because each time I sign into Itunes, the same security questions reappear and reappear and reappear. In fact I've got to the point where I feel like uninstalling Itunes and downloading an alternative.
Many thanks

You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(111154)

I can't figure out how to reset my security questions on my Apple ID

Im trying to reset my Security Questions on my Apple ID

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(122928)

How do you reset your security question on App Store ?

I Have been trying to buy things on my Apple Store on my phone because I have $15.00 on the account but when I try to buy thing it asks for the security questions but I don't rememover the answers to them how do I reset my security questions with that $15.00 still on my account?

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(114711)

Hey guys can someone please tell me how to reset my security questions even after they have expired?

Basically i was going to purchase something on my iPhone 4 and all of a sudden this security question thing came up, so i tried it once but it wouldn't work. Then i clicked the forgotten security questions and tried to answer it and reset the questions, there was no option to reset so i tried and tried to answer and eventually it said you have tried the maximum amount of times and now i don't know what to do please help me! i will be very grateful thank you.

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(118273)

I'm unable to change my security question answers. It keeps asking me for the answers and I don't know them!

I'm unable to change my security question answers. It keeps asking me for the answers and I don't know the answers. I've reset my password 2x and it still won't let me change the answers. Help!!

See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
 Cheers, Tom

How to reset my security question without a rescue mail or contacting apple support?

I forgot my secret questions, I tried to use online support but the only solution is to contact apple by phone, and i'm unable to do so because i'm from israel, and the system doesn't appect my phone number (i guess there is no phone support here), and since i do not have a rescue mail, reseting my security questions seems like mission impossible, even though i have any other information about my account (including visa card number). what can i do?

Click here and fill out the form.
(92082)

I am unable to reset my sercuirty questions

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