I am unable to restore my iPhone 3 to factory orginal.  I keep getting error code 2003

I had jail broken my iPhone 3 a number of years ago for travel use.
I now wish to return it to factory original so that I can have it correctly unlocked to take to Europe for use when traveling.
But when I try to do a restore to factory it keeps displaying the error code 2003 and I cannot locate what that means.
I tech's at my local Apple store have tried as well with the same result.
They were also not able to provide me with any explanation as to what the error code meant.
Does anyone out there know what it means or how I may be able to resolve this issue?
Thanks

That message covers several things. Most often it is a cable problem, switching to another cable (Apple certified) often fixes it.
Second it can be security software on your computer interfering, temporarily disable all of them and try again.
There is a third jailbreak related issue, you could be attempting to contact a site other than Apple. Try it on a different computer where a jailbroken device has never been used. The final jailbreak issue normally affects certain models of the 3Gs but possible can affect a 3G. Altering the baseband chip for your unofficial unlock my have damaged it.

Similar Messages

  • Why can i restore my iphone 4 and why do i keep get error 1611??

    i disable my phone beacuse i locked it and forgot my code . so i trying to restore it but i cant i keep getting error 1611 and i do not know what to do   can anybody help ? so frusted

    Error 1611: This error may indicate a hardware issue with your device.  Follow the steps  in this article. Also attempt to restore while connected with a  known-good 30-pin Dock Connector cable, computer, and network to isolate  this issue to the device. The MAC address being missing or the IMEI being the default value (00 499901 064000 0)  can also confirm a hardware issue. Out-of-date or incorrectly configured proxy or security software, such as FoxyProxy, can cause error 1611.    To troubleshoot third-party security software, follow these steps.

  • TS3694 trying to restore to factory default by keep gett error:code 3194 please help

    need to know hoe to restore to factory default ....keep getting error 3194

    Hi ratcat14!
    I have an article that can help you troubleshoot this issue:
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694
    Check for hardware issues
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
    Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
    Thanks for being a part of the Apple Support Communities!
    Cheers,
    Braden

  • Trying to restore iphone 3gs after it froze. Keep getting error code 9 to do with usb drop off. I restored it last night and it was working then froze again this morning and now error 9 all the way! Help!

    have tried downloading most up to date version of i tunes, restarting computer, different usb lead, different usb port, checked / disabled security measures... nothing seems to work and it just keeps saying waiting on iphone when it is trying to restore but the loading bar appears empty on the iphone screen then nothing happens, phone goes blank and error message pops up!

    Is your phone jailbroken?

  • TS3694 i am trying to restore my iphone after an ios update but keep getting a message saying it is unable to restore. PLease assist

    i am trying to restore my iphone after an ios update but keep getting a message saying it is unable to restore. PLease assist

    The phone was jailbroken, wasn't it?

  • I have been unable to download the iphone software v5.1.  I keep getting the timing out message.  Is there someway to set my network connections to allow the download?  Can I get the update some other way?

    I have been unable to download the iphone software v5.1.  I keep getting the timing out message.  Is there someway to set my network connections to allow the download?  Can I get the update some other way?

    The Huntress is correct, I have missed that you have an iPhone 3G
    Usually iTunes will tell you in that case, that iOS 4.2.1 the newest version for your phone.
    If you don't have an iPhone 3G, network connections timing out can be a security software problem:
    iTunes for Windows: Troubleshooting security software issues

  • TS3694 hi i keep getting error code 21 and cant restore my iphone

    hi i keep getting error code 21 and cant restore my iphone

    https://discussions.apple.com/message/23100453#23100453
    more hits from the search
    https://www.google.dk/search?q=restore+itphone+error+16&oq=restore+itphone+error +16&aqs=chrome..69i57j0l5.11485j0j7&sourceid=chrome&espv=210&es_sm=93&ie=UTF-8

  • HT201210 I,m trying to restore my phone but I keep getting Error code 21.... help please

    I,m trying to restore my phone but I keep getting Error code 21.... help please     iPhone 4S

    Take a look at this Apple doc -> iTunes: Specific update-and-restore error messages and advanced troubleshooting
    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
    These errors typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
    You could just update or uninstall the security software on your computer and then test again.

  • I keep getting error code 54 when synching iphone 5, how do i fix?

    i keep getting error code 54 when synching iphone 5, how do i fix?

    Hi papabear74,
    Try using the steps in the following article to help you troubleshoot this issue:
    Resolve iOS update and restore errors in iTunes
    http://support.apple.com/kb/TS1275
    Thanks for using the Apple Support Communities. Have a good one!
    -Braden

  • HT201210 I have an old i phone 3G and do not know the password for it. trying to restore it from itunes but keep getting error code 1015, any help on how to get passed this please?

    I have an old i phone 3G and do not know the password for it. trying to restore it from itunes so my daughter can use it as an ipod but keep getting error code 1015, any help on how to get passed this please?

    Hi ratcat14!
    I have an article that can help you troubleshoot this issue:
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694
    Check for hardware issues
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
    Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
    Thanks for being a part of the Apple Support Communities!
    Cheers,
    Braden

  • TS2800 TRYING TO UPDATE TO IOS 6 ON IPHONE 3GS BUT KEEP GETTING ERROR CODE 1403.HOW DO I FIX THIS PROBLEM.

    trying to update to ios6 on iphone 3gs but keep getting error code 1403

    Try updating over Wi-Fi:
    Settings > General > Software Update.

  • HT3204 unable to purchase music - keep getting error code 5002 on - using Vista

    Unable to purchase songs - keep getting error code 5002 - using Vista

    I am having the EXACT same problem. It started on June 16th also. I found out that code 5002 is supposedly a billing issue. The article directed me to edit my billing information (even though it was correct). I tried to submit the new information and was told my request could not be processed, try later. I have been trying for 3 days. Was in contact with customer service. first they said it was an Itunes Stores issue with the software. they told me it was resolved. Then they had me uninstall and then reinstall Itunes, which still didnt resolve it. I am starting to think its still an Itunes Store issue. Still trying to cintact customer service about this.

  • TS3694 My iPad says it has to restore to update, but it will not.  It is caught in a cycle of not being able to restore but needed to restore.  I keep getting error code 3014 but I can not figure out what this means!

    My iPad says it has to restore to update, but it will not.  It is caught in a cycle of not being able to restore but needed to restore.  I keep getting error code 3014 but I can not figure out what this means! nor can I do anything about it!  So Frutrated!

    Also...
    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    But... if the Device has been Modified... this will Not necessarily work.

  • HT201210 Had a message to say my iphone needed plugging in to itunes, did this but then couldn't even turn it on (apple symbol on my screen) trying to restore to factory settings but keep getting error (16) don't know what to do now :(

    Had message on my iphone 4 this morning that I needed to plug it into itunes. Did this but could only get a blank screen with apple symbol on it. Tried to do a system restore but keep getting the message that it couldn't finish restoring

    Try a Hard Reset.....
    Press and hold the Wake / Sleep button AND the Home button at the same time, keep them both pressed until the Apple Logo appears on the screen, it can take 10 or more seconds.  Ignore the swipe to turn off message.

  • HT4972 i keep getting error code 3014 trying to update and then restore my ipad. any ideas?

    error code 3014. wont update and then wont allow ipad to restore

    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    From above link:
    Resolve communication issues
    Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
    Common errors: 1004, 1013, 1638, 3014, 3194, or 3000-3999. These alerts refer to gs.apple.com, say "There was a problem downloading the software", or say the "device isn't eligible for the requested build".
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
     Cheers, Tom

Maybe you are looking for