I am unable to save my revised iTunes security question. What am I doing wrong?
I originally setup up the account for my daughters Ipod and now I don't remember the answers to the Security questions for Itunes. I try to reset them and fill in new answers to new questions but everytime I do and click save, the screen appears to take my changes, but when I click a different category a window asks me if I would like to save changes or disregard changes I have made. I click save and log out. Then I open the App store on my Macbook pro, and attempt to make my 1st purchase, I am then asked to answer old security questions. What am I doing wrong?
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions.
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* http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
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