I am unable to scroll e-mails

How to fix frozen e-mails

Have you tried restarting or resetting your iPad?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).
No data will be lost.

Similar Messages

Cannot scroll in Mail

When working in Mail this morning, the scroll bars in both my inbox and the message itself disappeared, and I lost the ability to scroll up and down by swiping with two fingers. I was able to get the scroll bars back but still can't scroll with a finger swipe. Any ideas?

Hello mhightower,
Thanks for using Apple Support Communities.
To start troubleshooting this issue where you are unable to scroll in a specific application where you have been able to before, please force the Mail app to quit, and relaunch it.
Force an app to close on your Mac - Apple Support
Take care,
Alex H.

Why am I no longer able to scroll mac mail

Running Mavericks on new computer with Apple wireless mouse and today am unable to scroll through my mailboxes or list of message. Is the a mac mail issue, or perhaps an issue with my wireless mouse?

Thanks for responding. Restarting Mac Mail solved the issue—at least for now. Scrolling worked in all other applications, including safari, numbers, and adobe products... even the launch pad.

Unable to send E-mail notification. [10054]

Opening a report in the Backup History and scrolling to the bottom, has anyone ever seen this message: - Test - Unable to send E-mail notification. [10054]? I am wondering what caused this problem as other backup sets on the same Source PC had completed and sent the email with the comment "E-mail notification sent."

I just had this happen again. I tried the following: Hold CTRL + Shift and click Preferences (to the left, under Settings)Click the button "Stop all LMIB processes"Wait. Then open console and try the backup set again.Now it is sending the emails.

E72- Unable to send e-mail from work mailbox

I am unable to send e-mails from my work e-mail through my E72 although it receives perfectly. I have been in contact with Nokia via e-mail for the last 2 weeks and they have sent several suggestions to solve the issue but nothing is working. I have set-up my work e-mail on my husbands Blackberry with the same settings and can receive and send perfectly. From that I conclude there is no issue with the settings I have or my work e-mail but with
Nokia!! The latest 'help' I have received was to download a patch but I have no idea how to do this and get it onto my phone. So far Nokia have not replied to me.
Any suggestions how to get this to work would be greatly appreciated

If you're using a much older firmware, updating the phone would be a good idea. Find the Software Updates section of nokia.com and type your phone model. If you can't do an over-the-air update, download and install either the OVI Suite or the standalone Software Updater. This may hard reset the phone, so back up anything important with OVI Suite first.
Ignoring firmware for now, IMAP and URL's are like apples and oranges. If you work for a small company, the server may always be called " mail.mycompany.com", but IMAP will never use an HTTP or HTTPS prefix. URL's are typically associated with Microsoft Exchange servers. Within the email program, check Options -> Settings -> Mailbox settings -> Mailbox settings -> Advanced mailbox settings. Are "Outgoing email settings" set to something like
User authentication: Same as for incoming
Outgoing mail server: <compare to the setting for the Incoming server name; in a small company this will likely be the same>
Since you're getting far enough for the mail sever to reject your connection, the other settings should be fine as-is.
It does look like an authentication issue, so I'd say you're either hitting the wrong server or there's a bad username or password in there somewhere. If the Blackberry works with an IMAP connection, then you should be using the same server name(s), and user/password.
If all else fails, you can always try removing and readding the mailbox completely. Choose Menu -> Applications -> Email -> Settings -> <highlight your work account> -> Options -> Remove mailbox. And then set it up from scratch. I hope that helps a little!

Unable to open "compose mail/settings/contacts" in standard view in 2 out of 3 Gmail accounts

Unable to open "compose mail/settings/contacts" in standard view in 2 out of 3 Gmail accounts. When "compose new mail" is selected "loading...." appears at the top then the page is frozen. ie you can't select inbox etc. Changing from standard to basic h/ml then clears the Loading... and gmail can be used (without spellcheck etc).
This might not be Mozilla, but I can access these accounts in standard view on another computer.

Your Gmail account may well be an IMAP account, just like the iCloud mail account. In which case it will work in just the same way as iCloud mail, except that you will have to set it up manually on each device, where as iCloud mail adds the account itself when you log into iCloud.
Whilst it works the same as iCloud mail it isn't iCloud that syncs it for you.

Why am I unable to send e mails from my IPhone or IPad and get message rejected from outgoing server, message placed in outbox

Why am I unable to send e mails from my iPhone, and get message rejected by server and message put in outbox. I have tried changing server ports but to no avail. I am not very technically minded so any suggestions in laymans terms please. This is a big problem as I work away frequently and need to answer e mails. This also happens when at home and on my own wifi.

Hey Pam3008
The article below will give some troubleshooting steps to resolve Mail issues.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Thanks for using Apple Support Communities.
Regards,
-Norm G.

I am unable to Send E-mail via Default mail app in my iphone. IOS7, i have account of icloud, Gmail, Microsoft all the account are well added, i can recieve e-mails but the massage i send is never sent

I am unable to Send E-mail via Default mail app in my iphone. IOS7, i have account of icloud, Gmail, Microsoft all the account are well added, i can recieve e-mails but the massage i send is never sent

Turns out this was a simple set up error for me, although i'd set up mobile me to sync my e mails I had never set up my outgoing message server. Therefore, if I received a message from me.com I could reply no problem, however if the message came from aol.com I couldn't reply.

I am unable to scroll up and down with my mouse when using email.

When I load email, most of the time I am unable to scroll with my Magic1 button mouse. I can scroll just fine in any other application. I am using an iMac OSX 10.9. If I load any other program, I can scroll just fine.

First, try logging in as another user and see if the problem persists. The Guest user would be sufficient.
If it doesn't happen in another account, we can dig into yours to try to figure out what is causing it.
Second (if it fails in other account), boot into Safe Mode and see if it still occurs. Safe Mode disables third-party startup items which may be causing the problem. http://support.apple.com/kb/ht1455
If it doesn't happen in Safe Mode, then we can look at what is running in the background and guess at what might be causing that behavior.
Note that sometimes problems like this can be resolved by logging out and back in or by a restart.

Magic Mouse won't scroll in mail

MAGIC MOUSE WON'T SCROLL IN MAIL IT WORKS FINE EVERYWHERE ELSE.

Sorry, i have the same problem, also os x 10.7.3.
the scroll and swipe still doesn't work after i followed about ur suggestion...
pls help??
thanks!

I have a Mac running 10.9.2. My wireless mouse with not scroll in mail but works fine in other applications? Any suggestions?

I have a Mac running 10.9.2. My apple wireless mouse will not scroll in Mail but works fine in other applications.
Any suggestions?

First, see this discussion. If the solution suggested there doesn't work for you, continue.
If you've installed a Mail plugin called "Mail Unread Menu" and you know how to remove it, please do that, then quit and relaunch Mail. Test. Otherwise, see below.
Back up all data.
1. Triple-click anywhere in the line below on this page to select it:
~/Library/Mail/Bundles
Right-click or control-click the highlighted line and select
Services ▹ Open
from the contextual menu.* A folder may open, or you may get an error message that the item can't be found. Either result is normal. If the folder does open and has contents, move the contents to the Desktop. Relaunch Mail and test. If there's no change, put the contents of the folder back and quit Mail again.
2. Repeat with this line:
/Library/Mail/Bundles
This time you may be prompted for your login password when you remove the items. Make sure they're removed from the folder and not just copied to the Desktop. If necessary, copy them first and then move the originals to the Trash.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

False repeating message "unable to send e-mail"

After I attempted to send a e-mail to an address with a bad extension, I logically got the message "unable to send e-mail. However the message will not go away. I can send e-mail, no problem. I have rebooted, Put in my mail settings over again, but to no avail. Even though my e-mail is working fine ...the message "unable to send e-mail" keeps popping up. Anyone know a solution?

I found the answer.
email is still in the outbox of the email app. Deleted it.

HT201320 i am unable to switch my mail from home screen

Dear All,
I am unable to connect my mail. Also email section in home scteen is not supporting

This may help you
http://support.apple.com/kb/HT4810

HT1349 Unable to scroll thru multiple pages of document

Unable to scroll thru multiple pages of document

Try restoring your InDesign preferences:
Trash, Replace, Reset, or Restore the application Preferences

I am unable to send e-mails from my Outlook

Everything was working ok, for ages. Suddenly I am unable o send e-mails from my Outlook.
"The message I get is: 'Unable to send the message. Please verify the e-mail Address in your account properties'.
When I 'Send a Test Message' from Outlook, Tools, Accounts. All actions are completed besides sending a test message when I also get the instruction.

Hi
If it happened suddenly so possibly it was a virus?
I dont know why you are not able to send the e-mails.
I think you should check the email account properties. Check the data of you POP3 and SMTP server.
Im not a outlook expert but this options should be found somewhere in the email account properties.
The last possibility would be deleting of the email account under outlook and then a new creation of the new account.

I am unable to scroll e-mails

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