I am unable to scroll up and down with my mouse when using email.

When I load email, most of the time I am unable to scroll with my Magic1 button mouse.  I can scroll just fine in any other application.  I am using an iMac OSX 10.9.  If I load any other program, I can scroll just fine.

First, try logging in as another user and see if the problem persists. The Guest user would be sufficient.
If it doesn't happen in another account, we can dig into yours to try to figure out what is causing it.
Second (if it fails in other account), boot into Safe Mode and see if it still occurs. Safe Mode disables third-party startup items which may be causing the problem. http://support.apple.com/kb/ht1455
If it doesn't happen in Safe Mode, then we can look at what is running in the background and guess at what might be causing that behavior.
Note that sometimes problems like this can be resolved by logging out and back in or by a restart.

Similar Messages

  • TS3048 can't scroll up and down with wireless mouse, I have checked setting and everything looks good.  Any suggestions on what else I can check?

    My wireless mouse has stopped scrolling up and down.  I have checked my settings and everything looks good.  Any suggestions on what else to check?  

    Hi:
    I wish my suggestion had gotten you further.
    I do suggest you try to connect the keyboard again.  The request for a number is a step in it trying to pair.  If it gets by the number, it sometimes takes a little while to get connected.  If you are unable to get it connected and want a new one, I have been using Apple Bluetooth keyboards for years - and I like them. The one I have (the newest model) only uses two batteries and is very thin. 
    Speaking of batteries, if you are not already doing so, you might consider rechargeables.  I have a drawer full of them and use a 15 minute charger.  I go tired of buying batteries and rechargeables are environmentally friendly to boot. At the moment, I use 2450 mAh Energizers and a 15 minute Energizer charger (all purchased new on eBay at a very reasonable price).
    I am far from an iPad "expert," although I have one.  If my suggestion below does not help, post your question in a separate thread in the iPad forum.
    I had a terrible time syncing my iCal on my Mac with my iPad iCal (confusing - hopefully it makes sense).  I quit using iCloud as that added to the confusion. There is a facility to one-time sync items.  When you connect your computer to your iPad, iTunes opens.  The system begins a process (automatic backup and so on). After it finishes, you can click on "info."  At the bottom of the screen, there is an advanced section.  You can select any of the items and then force it to sync. The iCal information from your computer would be deposited on the iPad. 
    After all that, I do not use a Google calendar so the information may be worthless to you.
    If you want to reset the iPad to factory settings, you can do that when it is connected to iTunes (one of the options).  Me being me, I try never to erase anything. 
    Barry
    Message was edited by: Barry Hemphill

  • My trackpad won't allow me to scroll up and down with two fingers

    my trackpad won't allow me to scroll up and down as usual .

    Check your settings in System Preferences>Trackpad.
    Your trackpad may need a thorough cleaning.  That often will restore functionality.
    If no success, make an appointment at an Apple store genius bat for a FREE evaluation.
    Ciao.

  • Scrolling up and down with ctrl + i and ctrl + k

    I would like to set scrolling to ctrl + i and ctrl + j for up and down scroll respectively. Is there any way to customize these?

    Ctrl+I (web console) and Ctrl+J (K?) are already used for different actions and it might not be possible to remap them in such a way that they will always work to scroll the page.
    *https://support.mozilla.org/kb/Keyboard+shortcuts
    *https://support.mozilla.org/kb/Mouse+shortcuts

  • How to scroll up and down in IBM client access using windows 7 on mac running bootcamp

    How to scrool up and down in Client Access 5250 (AS/400 emulator) using windows 7 on Mac running boot camp. The key board does not function within the client access 5250 session?

    You can also share a printer between the Mac/PC as well as files and mounted Volumes, see the Tiger articles here
    http://www.ifelix.co.uk/tech/
    You may want to use Bonjour for Windows on your PC
    http://www.apple.com/macosx/features/bonjour/
    Then there are VNC clients for Mac/PC that also allow you to actually control the other machine, if they aren't in the same room and you just need to check something quick that can be handy, it's kind of slow though for regular use.
    The main benefit of partitioning is being able to have different versions of bootable OS on them. You can try out Leopard on a new partition, while keeping your Tiger partition intact, you can have a XP/Vista partition for parallels or BootCamp, etc... other than that drives are pretty much fast enough, having smaller partitions probably won't realize any significant speed ups over searching the whole large drive.

  • I can't scroll up or down with the mouse wheel

    My mouse wheel won't scroll in Firefox, but it works for every other program (including IE, don't make me go back to that!). I have downloaded the latest driver for my mouse and also tried changing the config in "mousewheel.withnokey". I never had this problem then suddenly it just happened, but only in Firefox. Any ideas?
    Corey
    == This happened ==
    Every time Firefox opened
    == randomly

    I have Lenovo Thinkpad laptop and Lenovo optical USB mouse connected to docking station. Mouse wheel works in all applications except Firefox.
    The solution I found: go to "Control Panel/Mouse/Wheel" (I have here some Lenovo application).
    The first option "Wheel" on the tab has 2 choices: "Enable Universal Scrolling" (default) and "Use Microsoft Office 97 Scrolling Emulation Only". If I switch to 2nd option, then scrolling works in Firefox. Since Firefox is the only application that has a problem, I keep the 1st option, but add Firefox to "Exceptions" list. Now scrolling works fine.

  • Why can I no longer scroll with the mouse when using Pages?

    A few days ago, I realized that I am unable to scroll within a Pages document with the mouse.  The scroll bar is not there.  The scroll feature works fine, and after trying to figure this out myself with no success, I thought I'd ask here.  I have Pages '09 and I'm using OS X 10.9.5.

    Thanks.  That's not the problem.  Scrolling works in everything else except Pages.  I used to be able to scroll just by using my finger up or down on the mouse.  Now, I can't do that.  I tried setting the scroll bars to "Always", but then I have to physically click on the scroll bar and move it up and down.  Not like it's that much hassle, lol, but I got used to just scrolling with my finger on the mouse.

  • After installing FF4 scrolling up and down with the touch-pad doesn't work on my Acer Aspire anymore.

    Neither does it work to browse forwards or backwards with the double gesture. Zooming in and out works fine though.
    Everything still works in IE8 and in Google Chrome.
    The touch-pad uses an ALPS-driver.

    Thanks, I don't have the file tp4table.dat on my computer. Currently I've reversed to 3.6 and will run it as long as it works. Really don't like 4.0 anyway... May be forced to use IE again if I don´t find anything better. Tried Chrome and worked well at first but now back and forth doesn't work there either and that's so annoying.

  • Problems with numbers, slow and scroll up and down with hik-ups?

    imac with lion and have problems with numbers, slowly although i have an i7 8gb 2 TB Imac 27inch. what seems to be the problem?
    thanks

    The problem is that iWork apps were coded with feets not with brains.
    We just may hope that the next upgrade will be coded a better way.
    Yvan KOENIG (VALLAURIS, France)  mercredi 16 janvier 2011 23:22:50
    iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.2
    My iDisk is : <http://public.me.com/koenigyvan>
    Please : Search for questions similar to your own before submitting them to the community

  • HT1343 I can't scroll up or down with the mouse until I hit the up or down key

    Please help with issue. It's the Mac mini 2012. I am new to Mac and it's driving me nuts

    Do this. Go to Apple Menu / System Preferences / Bluetooth. In the pane that comes up next, check the box on the bottom left "Show Bluetooth in menu bar". Close the pane.
    Now click (on the top of the screen to the right) the Bluetooth symbol. In the drop down move the cursor to Bluetooth Mouse. You will see two choices. Select Open Mouse Preferences.
    In this pane you can change the way the mouse behaves. Set it up for your convenience. You can go experiment with the settings until you are happy with what you have. All you need to do is to go to the Bluetooth symbol in the menu bar to get the to the settings.

  • Touchpad no longer scrolls up and down on Satellite A

    So my HD crashed and i have to completely install Windows and all the Toshiba stuff with it a new.
    All is well - except for one thing, my touchpad no longer scrolls up and down using the side of it in IE or Chrome, but it still works in SeaMonkey.
    My Computer technician tells me it's an issue with getting some new driver for the touchpad, and i think i had to do that already about a year ago when i still had my original HD running.
    So i went to the Toshiba.ch website and tried to find something.
    I found all their "verfication" stuff and got inside the system and it instantly returned about 45 drivers by the looks of my "un"-driving eyeys they all could have been for whatever, so i searched especially for "touch pad" and yes, there was one for my Synapsis touchpad and XP as well, so i downloaded it - or i should say i opened it in Win Zip and checked first on the "readme file - wow, that was some Portugese in there, and that's when i kind of begun to feel lost.
    I check in at Toshiba.ch, get a ton of drivers in my face i have no clue whether i am supposed to download them all or what, and when i finally pick what i think i need the whole thing seems to be in Portugese, what the crickey in the afternoon is this???
    Anyway, before i download and try to install stuff i have no clue about i was hoping someone would actually give me a better hint on what i have to do exactly to get my touchpad to scroll up and down again also in Chrome, IE and where ever else.
    I use Service Pack 3 on Win XP Pro and was told that's maybe why the old original driver for this laptop needs to be updated, but which file, where to get it, and how to properly install it please anyone???

    Thanks for that, you confirm what i actually found out myself in the meantime.
    The way i got this issue solved was that i first tried to download and install the Synaptics driver from the Toshiba site - that simply failed miserably, glad with no negative side effects at least.
    Nesxt i used what unfortunately is way easier that sites like the Toshiba overload, i used Google to simply find the Synaptics website and instantly got the link to their driver download - eh voila, that actually gave me a .exe file, not an endless array of zipped files like the stuff on the Toshiba site in endless language versions!!!
    This worked, tested everything out alread since a while.
    - Which now leaves me with the question about the second driver you mentioned,
    Alps Electric
    what is that one needed for??
    I have not seen this name on my lappy before, so totally unsure about whether it still needs this dispite things are working everywhere, i did not even have to go into the Device Settings of the Mouse / touchpad to change or rearrange anything in there after the direct download from Synapsis, but well informed is always best, so if you could let me know about that
    Alps thing would appreciate...

  • I don't know if this is the right section but I experience the following issue with Adobe Acrobat Pro XI installed on Windows 8.1. When I start Acrobat the related window opens normally but, after some scroll up and down along the document, it blocks, Acr

    I don't know if this is the right section but I experience the following issue with Adobe Acrobat Pro XI installed on Windows 8.1. When I start Acrobat the related window opens normally but, after some scroll up and down along the document, it blocks, Acrobat doesn't respond to any command I can give and, in place of the pointer arrow, a vertical bar, as the one of the text editor appears. The only way I can stop Acrobat is by means of the task manager. I tried to de-install and the re- install Acrobat but the behaviour is always the same. What can I do??

    Have you opened Acrobat and gone to Help>Updates to get an updated install?

  • How can I get a search bar added to my email archives screen to make it easier to search for the right archives folder, Samsung has one so I was surprised to see that I have to scroll up and down to find the right folder?

    How can I get a search bar added to my email archives screen to make it easier to search for the right archives folder, Samsung has one so I was surprised to see that I have to scroll up and down to find the right folder?

    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    * Don't make any changes on the Safe mode start window.
    * https://support.mozilla.com/kb/Safe+Mode
    * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
    You can modify the pref <b>keyword.URL</b> on the <b>about:config</b> page to use Google's "I'm Feeling Lucky" or Google's "Browse By Name".
    * Google "I'm Feeling Lucky": http://www.google.com/search?btnI=I%27m+Feeling+Lucky&ie=UTF-8&oe=UTF-8&q=
    * Google "Browse by Name": http://www.google.com/search?ie=UTF-8&sourceid=navclient&gfns=1&q=
    * http://kb.mozillazine.org/keyword.URL
    * http://kb.mozillazine.org/Location_Bar_search

  • Calendar Month View won't scroll up and down

    This is a very minor, but strange issue with Calendar.
    I can scroll up and down in Calendar month view on my MacBook Air, but on my Mac Pro, I can only switch months by clicking the" >" button or "Command+Left Arrow".
    Anyone know why?
    Thanks.

    I'm using Yosemite on both.
    I did a little research and saw some comments that mentioned that vertical scrolling works with the trackpad, but not with mouse scroll wheels... so there's that. Doesn't make sense, but it's possible.

  • My monitor screen scrolls up and down on its own by it's self? How do I stop it?

    How do I fix a monitor screen scrolling up and down on its own?

    Sabrasam,
    Thank you for your quick reply.
    I want you to try a factory reset on the monitor if you haven’t attempted one already.
    1.       Press the Menu down in the bottom right corner of the monitor.
    2.       Once the on screen display appears toggle down to factory reset.
    3.       Select on that option
    You might see your monitor go dark a couple times but that is normal. Test it out after the reset.
    If I have been helpful or if you'd like to say thank you for me trying to help, click the white star under my name to give me Kudos. I really appreciate it.
    Please respond at your earliest convenience.
    Thanks
    Clicking the White Kudos star on the left is a way to say Thanks!
    Clicking the 'Accept as Solution' button is a way to let others know which steps helped solve the problem!

Maybe you are looking for

  • Standard or Customizing Bapi for T-code F-44

    Hi I need to clear vendor open invoices using BAPI's for T-code F-44 .I've got through various FM like <b>bapi_acc_document_post</b> and <b>bapi_ar_acc_getbalanceditems</b> but could'nt find solution because this FM's are for customer clearing the op

  • Adobe recommends: New CSS features in Dreamweaver CS5

    Over  the next week, we are going to be publicizing some high-value content from adobe.com and other community sites. We have been tracking what's    been most important to our users, and feel that getting this content out to the larger community wil

  • HT1631 if i delete keychain access will that help with admin password?

    please advice me help

  • Movie properties from Dowloads

    I just bought and downloaded 5 Pixar short subject movies. I have a 3 year old grandson that I've set up a Mac for. I've put his favorite movies and trailers on the desktop with large icons and slow double click. I set each movie to open in full scre

  • How to transfer fcp7 to new mac pro mavericks

    OSX 10.9.5 2014 Mac Pro (trash can) 2.7 GHz 12 Core Intel Xeon E5 32GB 1867 MHz DDR3 Hey everyone, I need some help. I would like to transfer FCP7 to my recently purchased Mac Pro. I'm in the process of upgrading, but first need FCP7 to work before m