I am unable to see my Airport Extreme/Express on my MacBook via Airport Utility

I have two issues:
1. I am unable to see my Airport Extreme and my Airport Express via my MacBook Air's Airport Utility when I scan for Base Stations. However, the computer is happily connected to the wireless network of my Extreme (the Express is used to extend range)
2. I am unable to see a HDD that is connected via USB cable to the Airport Extreme.
Any suggestions welcome.
Thanks

Further info:
Setup
MacBook Air running OS X 10.5.8
AirPort Extreme Base Station
AirPort Express used to extend range
AirPort Utility v5.5.3
The MacBook Air is actually connected to the wireless network provided by the two AirPorts!
Oddly, I see both AirPorts just fine when using my older PowerBook G4 with an older version of the AirPort Utility.
In addition, I cannot see the external HDD connected to the AirPort Extreme Base Station, and my wireless printer (HP D410a) suddenly stopped working via the MacBook Air. However, it works just fine from my iPhone, which is connected to the same AirPort Extreme/Express wireless network.
Recently, at the request of Sky Broadband, I switched to fixed IP addresses instead of DHCP, as I was having issues with the DHCP set-up.

Similar Messages

  • Airport Extreme & Express w/ N working with Airport Base & Express w/ G

    I have an Airport Extreme and an Airport Express with N. I also have an older Airport Base Station and Airport Express with G. I currently have them set up as a WDS.
    My internet connection is 15 Mbps, but I'm only getting about 10 Mbps for wireless at the best of times. (I checked and when I plug directly into my router, I can get 15 Mbps).
    From what I've been reading, it seems that having a WDS for 4 devices (with its 50% reduction per unit) is a bad idea, and might be cause for the slowdown.
    Also, from what I've read, since my Airport Extreme does not have the dual network capability, my network is also forced to run at G speeds.
    I need the two G airports on my system because I need them as wireless routers to support a stereo/Xbox in one room, and a Blu-ray player in another.
    Setting up a dual-band 2.4 and 5 Ghz network won't work since the old and new Base stations aren't near each other.
    So, is the solution here to reset all (except Airport Extreme Base) to "extending wireless network"? Will this give me N thought my home (or, at least, the range of the main router) but also allow the G units that serve as wireless routers for those items that still need them?
    If this isn't the answer, what should I do?
    Thanks for your help.

    So, is the solution here to reset all (except Airport Extreme Base) to "extending wireless network"? Will this give me N thought my home (or, at least, the range of the main router) but also allow the G units that serve as wireless routers for those items that still need them?
    You can't do that since your 802.11g AirPort Extreme base station (AEBS) and AirPort Express (AX) do not support this feature.
    If this isn't the answer, what should I do?
    Connect them all via Ethernet. Another is to replace your 802.11g AEBS and AX.

  • I have just purchased and installed a new Airport extreme base station but now the Airport Utility cannot see my old Airport Express. Are their compatibility issues and do I need to purchase a new Express?

    I have just purchased and installed a new Airport extreme base station but now the Airport Utility cannot see my old Airport Express. Are their compatibility issues and do I need to purchase a new Express?

    When you can, take a look at the old AirPort Express and locate the model number in the faint print on the side of the device.
    If you see A1084 or A1088, this is an older Express version that is no longer supported by the current version of AirPort Utility that you are using with the new AirPort Extreme.
    If that is the case, your Express is at least 6 years old...probably older...so it is about time to treat yourself to a new version with much faster speeds and more features.

  • I have an airport extreme attached to cable, then one airport express to extend the range. when i try to add an additional airport express to extend range in another area of house, can't get it to work. unility says it has found a new base station

    i have an airport extreme attached to cable, then one airport express to extend the range. when i try to add an additional airport express to extend range in another area of house, can't get it to work. utility says it has found a new base station and asks if i want to use it. if i click yes, then the old setup is disabled.

    Ok, thanks for clarifying which models you have. Please see the following Apple Support article on how to configure these older base stations for a Wireless Distribution System (WDS).

  • Airport Extreme Base Station as Extender to Airport Extreme Time Machine

    I have tried this a few times, but to no avail: Tonight I purchased an Airport Extreme Base Station (AE) to set up as an extender to my Airport Extreme Time Capsule (AETC).  The Airport Utility finds the router and goes through set-up seemingly fine, with green lights on both.  Then shortly after (within a minute) the AE reboots on it's own, followed by the AETC rebooting (again, on it's own) and this occurs repeatedly.  I reset the AE completely and run through the set-up and the same thing occurs.  I've also done soft resets to the AETC.  Long and short of it - the restarting discontinues once I unplug the power cord from the AE.  Then the AETC resumes as it has - providing fine wifi and speed.  It appears the AE rebooting on its own makes the AETC reboot.  Any ideas?  Thanks!

    howto - extending airport 802.11n networks
    Pre-Requistites
    1) Ensure all have most recent firmware - 7.7.3 for AC devices, 7.6.4 for 802.11n devices
    2) Have most recent Airport Utility (OS X 10.7 thru 10.9, use 6.3.2, IOS6/7 use 1.3.3)
    3) Only have the Primary Airport/TimeCapsule powered on for now
    Set up the Primary/Anchor Airport Base Station
    1) Do this over ethernet - ensure that the Modem and TimeCapsule/Airport is connected on the WAN port
    2) You'll be prompted by Airport Utility to name the Network and the Base Station
    Network is the SSID of the Wireless LAN
    BaseStation is the name of the Airport/TimeCapsule
    3) You'll be prompted for a password - this will be for both the WLAN and the Base Station on initial setup
    Note here - there are at least three passwords to worry about post setup
    a) BaseStation Management - in this how-to, this will be carried thru to the extended basestations
    b) WLAN Access
    c) Disk Access for TimeCapsule and AirDisk
    They can be same or unique, up to you...
    Configure the Airport/TimeCapsule for WiFi/Network
    4) Select the named BS in Airport Utility - click the 'edit' button
    5) Review 'Base Station' Tab
    5a) BaseStation Name
    5b) BaseStation Password - you can change this now if desired, this does not affect WLAN password
    6) Review Internet Tab
    6a) set as appropriate for your network - e.g DHCP or other depending on needs
    6aa) focus here is getting the primary BS set up first
    6b) Click Internet Options - this is IPV6 setup - for now...
    6ba) Set to Link-Local Only, click save, you can go back and change this later if needed
    7) Go to Wireless Tab
    7a) Set Network Mode to "Create a wireless network"
    7b) Check Wireless Network Name
    7c) Wireless Security - recommend WPA2 Personal - this is important as you'll need this later
    7d) Wireless Password - the password entered in step 5b above is what is used here, feel free to modify or not - if so, note this
    7e) disregard Enable Guest Network for now
    7f) Click Wireless Options
    7g) ensure 5Ghz network name is unselected
    7h) Country as appropriate - since I'm in California, I choose United States
    7i) Leave 2.4Ghz and 5Ghz Channels as "Automatic" for now, click save if needed
    8) Click Network Tab
    8a) if this is your primary router - use DHCP and NAT
    8b) Click Network Options
    8c) DHCP Lease - I use 12 hours
    8d) IPv4 DHCP Range - every here is a bit different, but my recommendation for most folks
    192.168.1.100 to 150
    Use what works for you, keeping in mind that the AP Extreme, TimeCapsule, and 2012 Airport Express can handle 50 clients, max
    8e) Ensure that Enable NAT Port Mapping Protocol is selected
    8f) can worry about Enable default host at: [] later, this is the DMZ'ed host
    8g) can choose to enable IGMP Snooping or not - doesn't affect the primary setup
    8h) click save
    TimeCapsule Only - for Airport Extreme, worry about AirDisk later
    This is TimeMachine support, along with FileShares
    9) Select Disks - you should see a partitiion named "Data"
    9a) ensure that Enable file sharing is selected
    9b) ensure that Share disks over WAN is unchecked for now
    9c) Secure Shared Disks:
    Choices here -
    device password - noted in step 5b above
    disk password - this will be for all LAN clients that can see the Data Partitiion
    accounts - you can set up separate users and passwords - this is beyond scope of this how-to
    Recommendation if using as TimeMachine only, use a disk password - note this as you'll need it for timemachine on the clients
    Save Settings to the Airport/TimeCapsule
    10) Click the "update' button
    The Airport/TimeCapsule will restart
    Everything now should show green and shiny - open a web browser and attempt to go to Apple/Google/Yahoo, to ensure that you've got network connectivity
    Reviewing things in the Airport 6.3 utility, you should see your base station and the Internet - both with green status
    Once done here, let's extend the Wireless Network
    Note - again, it helps to be connected to the primary base station on ethernet, wireless makes things, erm, challenging
    11) with another decive - Mac/iPad/iPhone/iPod Touch or PC, ensure that Wireless LAN is working on the primary AP/Basestation
    Once this is done, then proceed to the next step
    Enable the "Extended" Airport - can be another TimeCapsule, Airport Express or Airport Extreme
    For purposes of this discussion - assume all ore 802.11n capable at a minimum, so this applies towards more recent gear
    a) Airport Extreme AC (2013)
    b) Airport TimeCapsule AC (2013)
    c) Airport Express 2012 Dual-Band (Looks like AppleTV)
    d) Airport Extreme 802.11n 5th Gen, TimeCapsule 4th Gen
    e) Airport Express 802.11n - similar to the 802.11g variant, looks like a MacBook Pro power adapter
    Assumptions here is that the extended airport is factory defaults - see link below for more info:
    http://support.apple.com/kb/HT3728
    Once this is done, plug in the Airport that is intended for extending the wireless network
    after about a minute or so, you should see a blinking orange light, this is normal...
    In Airport Utility, you should see in the upper left hand, "Other Wi-Fi Devices (1)" - click this, if you don't see this, exit and restart Airport Utility
    12) clicking on the button, you should see an entry menu as "Airport Extreme xxxxxx", select this
    13) Once selected, you'll see "This Airport Extreme/Express/TimeCapsule will be set up to extend "Primary Base Station"
    14) Enter the name for this base station - it should be unique from the name of the Primary noted in step 5a
    15) Click "next"
    16) Should see "setting up this base station to wirelessly extend..."
    you'll see some progress messages.. this is the two basestations handshaking....
    If successful, you'll see the BaseStation named in step 14 as "is now wireless extending "base station named in (step 5a)"
    STOP - the Airport is now extended, repeat steps 11 thru 16 for each addtional Airport
    For advanced features - such as port forwarding, DMZ, IPv6 Tunnels, Back to my Mac, etc - perform this only on the Primary Base station outlined in steps 1 thru 8h
    Good Luck!

  • Airport Extreme & Express "extended" but signal is still weak

    I have a brand new Airport Extreme 802.11n and an old Airport Express 802.11g
    Airport Extreme is set to "extend wireless network"
    Airport Express is set to "join a wireless network" - green light is on and says its connected to the network.
    Airport Extreme is downstairs at home, Airport Express is upstairs. Also have Apple TV upstairs.
    Apple TV is only getting a two bar signal at the moment from Airport Extreme (and takes forever to transfer files from main computer downstairs). Want to extend network by plugging in Airport Express upstairs and getting stronger signal for Apple TV.
    Yet when I plug in Airport Express upstairs - right next to Apple TV - and the green light is on, etc. Apple TV still is only getting two-bar signal - so it appears it's not picking up "extended network" via Express.
    Isn't this how an extended network is supposed to work or do I have it all wrong?
    THANKS!

    Joining a network using the older "b/g" model will not extend the network.
    In the case you describe, your Apple TV is connected to the main base station and so is your Airport Express. The Apple TV cannot connect to the Airport Express.
    Also, if you do set up the WDS, you would want to put the Airport Express about half way between your main base station and the Apple TV...
    If you want to stay with your old Airport Express, you will have to set up a "WDS" network on both devices. However, the speed of your network will be cut down to 54mbps instead of 130 on 2.4GHz band or 300 on the 5GHz band.
    I replaced my older Airport Express units with the newer "n" models.
    See this Apple doc on how to set up WDS for the older units.
    http://support.apple.com/kb/HT2044?viewlocale=en_US
    Also see this document.
    http://support.apple.com/kb/HT1515

  • I'm trying to extend the range of an Airport Extreme 802.11g by adding an Airport Express 802.11n. I set the Express up to join the existing network, but it does not make any difference in the range of the network. What's wrong?

    I'm trying to extend the range of an Airport Extreme 802.11g by adding an Airport Express 802.11n. I set the Express up to join the existing network, but it does not make any difference in the range of the network. What's wrong?

    Let me see if I can help you with the basic WDS configuration steps:
    Note: To help facilitate the setup, temporarily connect the AXn directly to the AEBS LAN port using an Ethernet cable. Once the setup is complete, you can move the AXn to the desired location. For all configuration steps you will be using the AirPort Utility. Before starting, be sure to jot down the AppleIDs for both base stations.
    802.11g AirPort Extreme Base Station (AEBS) Configuration
    AirPort Utility > Select the AEBS > Manual Setup > Wireless tab
    Wireless Mode: Participate in a WDS network
    Manual Setup > WDS tab
    WDS Mode: WDS main
    Allow wireless clients (checked)
    WDS Remotes: <enter the AppleID for the AXn here>
    Click on Update and allow the base station to restart.
    802.11n AirPort Express Base Station (AXn) Configuration
    AirPort Utility > Select the AXn > Manual Setup > Wireless tab
    Wireless Mode: Participate in a WDS network (Note: You may have to hold down the Option (Mac) or Control (PC) key to see this option in the list.)
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    WDS Mode: WDS remote
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  • Airport extreme can not be recognized?, Airport extreme can not be recognized?, Airport extreme can not be recognized?

    My Airport Extreme Station (4th Generation) is all of a sudden not recogized by the Airport Utility Software. I rebooted the Airport Extreme device a few times, disconnected it completely, and did it set it back to the factory default setting. No recognition. I tried configurating it with all my devices; IPhone 4S, IPad, MacBookPro and new iMac. Always the same message, even though I have internet access through the Airport default Wifi-ID. So the the Airport device works properly. Just no access for configuration, Does anyone has an advice to get back into the Airport Set-up through the Airport Utility program? Thank you.

    Hello loving-truth,
    I understand that your Airport Extreme is not being recognized in AirPort Utility, however you are able to access the internet via the Wi-Fi signal. We can give the steps in the following article a shot:
    AirPort base station not seen or "An unexpected error occurred" appears in AirPort Utility 6.3
    http://support.apple.com/kb/TS4597
    Thanks,
    Matt M.

  • Recently we changed our Lynksys router to an Airport Extreme and now my MacBook Pro running 10.6.8 will not stream radio through Itunes without constantly rebuffering. Any ideas?

    Recently we changed our Lynksys router to an Airport Extreme and now my MacBook Pro running 10.6.8 will not stream radio through Itunes without constantly rebuffering. Any ideas?

    Recently we changed our Lynksys router to an Airport Extreme and now my MacBook Pro running 10.6.8 will not stream radio through Itunes without constantly rebuffering. Any ideas?

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    I have searched and searched and cannot find the answer to my problem. In my house I have an Airport Extreme, a Linksys switch, and an Airport Express all creating my wireless/ethernet network in the house. Since day one, my PS3 joined our network and I have been able to get online, no problems. Recently though I have decided to attempt to get the horribly difficult NAT type 2 with no success.
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    Just got a new Mac Mini and a new Airport Extreme. 
    When I tried to set up Airport Extreme today, ran into some problems.
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  • Trying to clarify what these are: is airport extreme a router? What is airport express?

    Trying to clarify what these are: is airport extreme a router? What is airport express a router as well?

    SimonJester753 wrote:
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