I am unable to see tutorial videos on the apple site due to a missing pug-in

I am trying to view the video tutorials on the Apple website, I can hear the sound but can't see the video, just the words "missing plug-in"! What am I missing and how do I get it?

Looking back at old discussions I found the answer. I turned off the Divx extensions in Safari>Preferences>Extensions and the Apple videos work! Thank you - you clever people!

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Every time i try to play a video on the apple site it says i'm missing a plug in. what plug in am i missing?

Everytime I try to play a video on the apple site it says I'm missing a plug in. Can some one tell me what plug in I'm missing?
Thank you!

You don't need Flash or any other third-party software to view any content on apple.com.
From the Safari menu bar, select Safari ▹ Preferences… ▹ Security and check the box labeled Enable plug-ins.

Why can I not watch videos on the apple site on my MacBookPro?

Every time I try to view a video on the apple website (tutorials, adverts etc) I get an error message saying:
DivX Plus Web Player
The file you are trying to play failed to finish downloading and can no longer play.
Any help appreciated.
Thanks,
G.

That shouldn't happen on an Apple video site. Which browser & OS are you using?

Safari dosen't play videos on the apple site what can i do?

i am using mavericks and ever since i updated safari seems to be running very slow
any ideas??

Video on this page http://www.apple.com/finalcutpro/ also works w/o issues. If you want to point people to specific pages use the insert link button.

Unable to see any Tasks in the WCB or in Telnet.

Tasks are not getting generated in WCB and also in Telnet.
All the task setups are done.
Shipping transactions form --> Status is Released to Warehouse.
But unable to see any Tasks in the WCB or in Telnet.
can any one help me.
Thanks and Regards,
KVR

Hi,
Check whether the release rule you are running has the option Auto Allocate (Inventory Tab) is YES.
If it has NO then you have to run the Move Order Pick slip program with auto allocate move orders as YES and order types as pick wave for material allocation to happen.
once material is allocated you should be able to view them in WCB atleast.
After you find them in WCB but not on telnet then check you resource and device setup.
Karthik.

I am unable to see Shopping cart in the Purchaser's Worklist

Hi All,
i am unable to see Shopping cart in the Purchaser's Worklist after Approval, the status shows "In Purchaser's Worklist".
can any one tell me what will be the problem
Reg.
Ravi

Hi
I think, the user is having authorization role problem or Do this
Also check, in the Extended search option, include the options, Bought on behalf of as checked ('X') and Include Completed Shopping carts as 'X' with Time Frame - (LAst Year) and Status = ALL
Refer to Transaction BBP_MON_SC (Monitor Shopping cart ) to check it whether it's pending in with whom and at what status.
Also, alternatively, you can refer to BBP_PD transaction, Specify the Shopping cart number there in the Object_ID field and you will get the details.
Hope this will help.
Please reward suitable points.
Regards
- Atul

I'm watching the tutorial videos. The speaker references downloading the "sample files". Where are these on the video page?

I'm watching the tutorial videos. The speaker references downloading the "sample files". Where are these on the video page?

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Video's on apple site don't work anymore after Lion. Help?

Hi,
I have a macbook pro, a ipad(1) and iphone 4. You could say I like Apple products. Temted by the advertising I upgraded my operating system to Lion. Now I have problems with some apps that don't work properly anymore and I can't make back-ups on my NAS (Lacie NetworkSpace 2) because Time Machine can't communicate anymore with my NAS. Problems that will probably be solved within weeks or months (that's what Lacie helpdesk says). Let's hope that nothing bad happens in the meantime, because I cannot make back-ups anymore and time capsule is not working anymore.
Now to my question. I discovered another bug after installing Lion. Visiting the apple.com site with my Macbook Pro I tried to look at a video on this site but the video doesn't start. When I use my iPad I can watch these video's. Also video's in iTunes work on my Macbook. Only the turorial or explanation video's on the apple site don't work anymore. Does somebody know how I can solve this problem?
I am still a happy Apply user but Lion disappoints a bit (untill now). A lot of people have problems I read. Let's hope the guys at Apple and other firms will solve them all very swiftly. For the time being I would not advise you to upgrade to Lion.
Peter.

Sounds like you need to restore your Apple TV to factory settings.
See this Apple document:
http://support.apple.com/kb/HT4367
You will need to use the "Micro USB Cable" to restore it to factory settings.
See the article shown above.
You must unplug the power cord before connecting the ATV to your computer....

I've downloaded quicktime but every time I try to play a video on the apple website using internet explorer it asks me to download quicktime. If I use safari it works fine. Any suggestions

I've downloaded quicktime but every time I try to play a video on the apple website using internet explorer it asks me to download quicktime again yet if I'm safari it plays fine. Any suggestions?

That sounds like IE wants you to install the QuickTime ActiveX control.
Go back to the page you're getting the message on. At the bottom of the screen, can you see a long rectangular box asking you to allow/install something? (Sorry, it's been a while since I've seen the box in question, so I can't recall the precise wording.)
If so, allow/OK in that box. After the ActiveX control has gone in, can you see the videos in IE?

Setting up Airplay with my iMac so that I can see my desktop on the Apple TV

I have setup Airplay so that I can play music or videos from my iMac but how do I setup Airplay so I can see my desktop on the Apple TV? Initially, when I setup my iPad, the desktop on the iPad appeared on the TV; however, I cannot get it to do that again. How was it done in the first place and how do I get to see my desktop of my iPad and iMac on the Apple TV?

To mirror your desktop to your TV using Apple TV you need one of these Macs: iMac (Mid 2011 or newer), Mac mini (Mid 2011 or newer), MacBook Air (Mid 2011 or newer), and MacBook Pro (Early 2011 or newer). All other Macs don't support this feature.
For your iPad: Double click the Home button, scroll to the left and tip the Airplay icon.

When using my MAC desktop, when I try to play a video on the Apple Homepage I just get a spinning wheel and it says "missing plug-in". What's the issue?

When using my MAC desktop, when I try to play a video on the Apple Homepage I just get a spinning wheel and it says "missing plug-in". What's the issue?

Yep. I installed Lion this morning. Open Mail. All is good. Went to video on the Apple's homepage and my whole computer froze up. I couldn't even shut down the computer properly. I just had to shut it off and restart. :|
Although, no "missing plug in" prompts were coming up for me. Just a frozen (brand new) iMac.

I run a mac air on a single user account but multiple people using it, which is ok for the situation. All have their accounts in the apple mail app. what is missing for me is a separate password to access the mail account. otherwise anyone can see anyones

I run a mac air on a single user account but multiple people using it, which is ok for the situation. All have their accounts in the apple mail app. what is missing for me is a separate password to access the mail account. otherwise anyone can see anyones
Any clue, how i can add a mail account to apple mail app, but with separate password / pin to open it.
Years ago there was a program called mail switcher which added this functionality, but thats gone.
cheers
Tom

They would have to be logged in as separate users in order not to see your account in Mail. Whatever accounts put in Mail under your account will show up. All mail accounts usually have there own user and password. The only thing you can do is to remove the password from Keychain and take the account offline so you don't keep getting prompts for passwords each time it checks for mail.
Not a great solution.
Best way is to give the other user their own user account with their own mail and enable fast user swithcing to log between the different users if all access the computer frequently.

Iphone ios5..I upgraded to ios5 on my iphone 4 and in the demo video on the Apple website it shows a cute animation screen with the user dragging what appears to be balloons on a string how do you access this screen?

iphone ios5..I upgraded to ios5 on my iphone 4 and in the demo video on the Apple website it shows a cute animation screen with the user dragging what appears to be balloons on a string how do you access this screen?
Not sure if this is a game or app or not...it shows nothing about it and explains nothing about it...but it is there on the demo video on the apple website for the add to upgrade to ios 5...it shows the user dragging threads and the little icon monster at the bottom of the screen catches them

Yea thats a game called "Cut the Rope" and it can be found in the App Store for $0.99 or you can buy the Lite version for free.

After a notice of update, I was unable to use iTunes. It said I had a missing dll file and a Windows error 7. I removed iTunes and tried to reinstall. I selected the download items off the apple site. It says thank you but still not there.

Having problems downloading iTunes. After an update notice, I was unable to open iTunes. I de-installed and attempted to reinstall it and it still won't open.
The first error duirn the update was a dll file missing, then a Windows error 7. The screen on the Apple site say Thank you for downloading, but still not there.

A msi file is short for microsoft installer. It normally is for installation, removal, and maintenance for a program. So iTunes.msi would be used for the updating of the program. For some reason it isnt finding this so we can't update, install, or remove it.
From what I have seen windows installer cleanup utility solved related problems before.
I found this forum about removing and installing a new iTunes. It was about someone who was trying to isntall iTunes, and was looking for msi file and asked for help. Using this should allow you to be able to install iTunes. It won't give you the msi file but will allow you to isntall iTunes over again.
This was what was said.
Another option in case you can't get an msi. (Or even if you can ... the msi's mentioned in the messages may be damaged rather than missing.)
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Restart the PC, and try another iTunes install. Does it go through properly this time?

Why does Safari crash when I click on the video ads in the Apple site?

My iMac is two weeks old. When I launch the Apple site, Safari crashes when I click on the iPhone ad or the pc/mac ads within the Apple site. Is this a Quicktime error or a problem with Safari? I can watch videos within Google but not the Apple site. Safari also crashes when I try to open the Mac-OSX icon in my dock.
Please advise!
jsbsf

jsbsf, have you run Software Update to update any Apple software? Updated the Flash Player plugin? Java and JavaScript enabled?

I am unable to see tutorial videos on the apple site due to a missing pug-in

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