I am unable to select a colour using the swatches

I am unable to select a colour using the swatches, I have a greyish line under the colour I am trying to select and the colour I am trying to use will not highlight - this is a new problem, as it has been working fine - I have pushed something so how do I undo it? Please help, this is very frustrating

Thank you, the step where I went to tools, options and then selected a product for the application worked. It was a problem with .pdf files. I don't understand how all of a sudden it changed from what had worked all along, but, I changed it back from xps viewer to adobe and all is working fine.
I appreciate your help!

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