I am unable to send to an address that I have been using for a long time. All aspects have been investigated but with no solution ,has anyone encountered this problem before?

I am unable to send to an address that I have been using for a long time. All aspects have been investigated but with no solution ,has anyone encountered this problem before?

Hi Eric,
The message seems to totally disappear. It is going to an AOL customer in UK. I changed their address to start with a lowercase letter & the message was returned to me by AOL as undeliverable, I then changed the first letter of the address beck to upper case, the same I have been using for years, but again it disappeared.
I appreciate any help you can give me. Tks Gord.

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