I am unable to sign into icloud. When asked for my date of birth I receive a message that my dob does match Apple's records. I don't remember setting a different password for icloud.

Since I replaced my iPhone 4 with the 5s I have been unable to access icloud. When asked for my password I receive the message that it is not valid. wehn using the security questions the system does recognize my date of birth.

You can have the password reset sent to the email address associated with your ID, as explained in the second option here: http://support.apple.com/kb/HT5787. If you don't have access to the email address, you'll have to contact Apple for assistance by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Lost or forgotten Apple ID password, or by contacting the Apple account security team: http://support.apple.com/kb/HT5699.

Similar Messages

HT4847 i am unable to sign into icloud on my windows 7 computer using the icloud control panel . keep on saying server error

unable to sign into icloud account from my windows 7 pc. keep on getting the message serwr not available

Hi,
In the Finder use the Go Menu whilst holding down the ALT key.
Select the Library that appears when you do this.
Navigate to Containers/com.apple.soagent/Data/Library/Preferences
You will notice that many of the items are Aliases (to the Originals in ~/Library/Preferences).
But there are exceptions.
Delete (Drag to Trash) the com.apple.soagent.plist and com.apple.messageshelper.AccountInfoController.plist
Restart the Mac (I have not worked out is SOAgent launches when the Mac does).
Restart Messages.
If this does not work navigate to ~/Library/Preferences
In here find and Delete com.apple.ids.service.com.apple.madrid.plist
This will need a Restart of the app.
You will be asked Again for your Apple ID
9:28 pm Sunday; January 26, 2014
 iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

TS3988 unable to sign into icloud account

Help. I am unable to sign into Icloud account. Am able to access other services. I am also unable to access my email account through my Galaxy note 2

There's an iCloud issue right now. See: http://www.apple.com/support/systemstatus/

I am trying to set up my daughter's iTouch. I am connected to our Wi-Fi, and have confirmed this in Settings, but when we try and open any webpage we receive the message that page cannot be opened because not connected to the Internet

I am trying to set up my daughter's iTouch. I am connected to our Wi-Fi, and have confirmed this in Settings, but when we try and open any webpage we receive the message that page cannot be opened because not connected to the Internet. I have already re-set the iPod, have shut-down and restarted, and told the iPod to "Forget Network". please help - i am going bananas!

Encryption wouldn't matter except for Wifi.
While 10.2 might help, there's not much you can do on the Internet these days with less than 10.4.11
Tiger Requirements...
To use Mac OS X 10.4 Tiger, your Macintosh needs:
    * A PowerPC G3, G4, or G5 processor
    * Built-in FireWire
    * At least 256 MB of RAM (I recommend 1GB minimum)
    * DVD drive (DVD-ROM), Combo (CD-RW/DVD-ROM) or SuperDrive (DVD-R) for installation
    * At least 3 GB of free disk space; 4 GB if you install the XCode 2 Developer Tools (I recommend 20GB minimum)
http://support.apple.com/kb/HT1514
http://www.ebay.com/sch/i.html?_nkw=mac+os+x+tiger+retail+10.4
See Tom's, (Texas Mac Man), great info on where/how to find/get Tiger...
https://discussions.apple.com/message/15305521#15305521
Or Ali Brown's great info on where/how to find/get Tiger...
http://discussions.apple.com/thread.jspa?messageID=10381710#10381710
As far as Memory, that's sort of easy, find your eMac here...
http://eshop.macsales.com/MyOWC/Models.cfm?Family=emac&sType=Memory
As far as Hard Drive, it's not easy to replace the Internal drive, I'd maybe suggest an external Firewire drive to boot from...
http://eshop.macsales.com/item/Other%20World%20Computing/MAU4S7500G16/

Unable to sign into icloud. Accepts username & password but does nothing when clicking on arrow.

I am trying to sign into icloud on my pc. It will let me enter my username and password but does nothing when I click the arrow to sign in. Also, I can't select the "keep me signed in" box. When I click on either it does nothing.

I would suggest to restore Apple TV again to factory settings.

Unable to sign into icloud preferences, after upgrade to Mountain Lion

I upgraded to Mountain Lion yesterday and I can't now sign into Icloud preferences but password works for everything else.

Open Disk Utility, select Macintosh HD in the sidebar and repair permissions. If it doesn't work, reinstall OS X 10.8.2 > http://support.apple.com/kb/DL1581

Unable to sign into iCloud on AppleTV after update

After the last OS update on my AppleTV, I am unable to sign into my iCloud in order to setup my photostream as the screensaver. I go to iCloud sign in, put in my password, at which point it takes me to the Terms and Conditions page, I click on Agree, but nothing happens....it's just stuck on the "agree" page... any ideas????? thank you

I would suggest to restore Apple TV again to factory settings.

Unable to sign into iCloud?

I downloaded Mavericks yesterday and now whenever i type in my information to sign into iCloud through system preferences, i recieve this popup:
I am connected to the internet, i have tried clicking "reset to defaults" but that doesnt help!
Please let me know, Thanks!

Open Disk Utility, select Macintosh HD in the sidebar and repair permissions. If it doesn't work, reinstall OS X 10.8.2 > http://support.apple.com/kb/DL1581

Is there a way that articles opened in Safari can be saved to read off line? Sometimes they are there when I opened Safari but other times I get the message that the page can't be found because I don't have Internet access.

Sometimes they are there when I reopen my iPad, even without Internet access. Other times I get the message that the page can't be found because I don't have Internet access.

You're welcome
I use Reading List all the time.
If applicable, you can access saved Reading List articles in Airplane mode > iOS: Understanding airplane mode

When attempting to activate my FaceTime account I received a message that the account could not be activated because aol was already in use. How can I resolve this issue

When attemting to activate a FaceTime account on my iPad I received a message that I could not activate the account because aol was in use. Hoe should I proceed?

Sounds like your iPhone was hacked/modified/jailbroken to work
with other than the original carrier and the update to iOS5 has
relocked your iPhone to the original carrier.
Where did you acquire this iPhone?
What does it say when you look at Settings=>General=>Carrier?
Have you tried removing the current SIM, cleaning the
contacts, and reinstalling the SIM?

I reset my Apple password AGAIN, but still am unable to sign into iCloud and have been frozen.

I need to buy more storage but have been frozen out of my iCloud account as it won't accept yet another updated Apple password. I also need to update my user name as it is a former email address. Any suggestions? This is so aggravating!

I tried the reboot, but iCloud is still not accepting my password. I'm thinking I must have a different password for iCloud but it's not accepting any that I've used or ever used. Grr! Will have to call support.

Unable to sign into iCloud to read mail

I keep getting message window: "iCloud is having trouble connecting to server." Does anybody know what the problem is?

Hello Murray Campbell,
Thanks for using Apple Support Communities.
If you do not use iCloud on your device, then you can go into your iCloud settings and then sign out. Signing out of iCloud should stop the prompts for you to enter your iCloud password.
On your iOS device: Go to Settings > iCloud, then at the bottom of the screen, tap Sign Out (Delete Account in iOS 7 and earlier).
Note: If you sign out of iCloud (or delete your iCloud account), iCloud no longer backs up your iOS data. You can still back up your device in iTunes. For more information, open iTunes, then choose iTunes > Help.
On your Mac: Open iCloud preferences, then click Sign Out.
iCloud: Change iCloud feature settings
Take care,
Alex H.

I am having problems signing into iTunes, keeps asking for my ID&PW over and over.

I am unable to log into iTunes store and download songs. My connections are ok, and I got into the store last week. I can sign in...but when I got to purchase a song, it ask me to verify my acct, So I give it my id and pw, wait a few sec, then the window comes back asking the same thing over and over. Any help would be appreciated. Emails me direct, [email protected]
Clif

Only one apple ID. Password is correct. It keeps prompting me in an endless loop anyway.
If I enter the password one time, then click cancel on all dozen+ additional prompts, then I can finally proceed to check for app updates and available TV show subscriptions.
I used to have to type the password exactly twice because it hasn't been storing the password correctly for some time (there are posts elsewhere about cookie storage issues, none of which helped me).
But after the upgrade to iTunes 11.0.3 (42) 64-bit (on Mac OS X 10.8.3), I now have the problem in SPADES -- dozens of prompts, because each time I satisfy one, I get two more, until I give up and cancel them all.
This is not user error. It is a bug that has been made worse by the latest iTunes.

I am unable to sign into iCloud since upgrading my iMac to10.8.2.

I have just upgraded my iMac to 10.8.2 and all my icloud service have been disabled. A dialogue box asked me to enter my Apple ID password and the response was password invalid. So I changed the password and each time the dialogue box would respond with password invalid. I have started and restarted several timeswith no improvement to the situation. I think my apple ID is OK as I am able to login to Apple sites such as this one with it. Any suggestions out there?

You can have the password reset sent to the email address associated with your ID, as explained in the second option here: http://support.apple.com/kb/HT5787. If you don't have access to the email address, you'll have to contact Apple for assistance by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Lost or forgotten Apple ID password, or by contacting the Apple account security team: http://support.apple.com/kb/HT5699.

In settings under general and in restrictions I'm trying to disable in app purchases but it is asking for a password but I don't remember setting up a password. What can I do?

How many attempts do you get before you have an issue in settings under restrictions while trying to turn off in-app purchases? It's asking me for a passcode but I don't recall ever having a passcode.

You need to set a password up before you can go ahead. It is separate from the one you have on the opening page of you iPad.

I am unable to sign into icloud. When asked for my date of birth I receive a message that my dob does match Apple's records. I don't remember setting a different password for icloud.

Similar Messages

Maybe you are looking for