I am unable to sign into my account through Adobe Elements 12. I can sign in on Adobe's website, and through Revel online, and through my smartphone, however when I try to sign in through Adobe Elements 12 directly, the hourglass never stops turning, and

I am unable to sign into my account through Adobe Elements 12. I can sign in on Adobe's website, and through Revel online, and through my smartphone, however when I try to sign in through Adobe Elements 12 directly, the hourglass never stops turning, and turning.

Hi,
Have you tried working through this document - it does apply to Elements as well.
Sign in, activation, or connection errors | CS5.5 and later
If you still have problems you may need to contact the Adobe activation team - see the "Still need help?" link at the end of the document.
Good luck
Brian

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