I am unable to sync to my Ipod. Error message states "unable to sync because duplicate file name exist. Any ideas how to remedy?
I am unable to sync to my ipod. Error message states "unable to sync because duplicate file name exist". Any ideas on how to remedy this problem?
Were some of the songs purchased from a different itunes account?
Similar Messages
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During itunes sync i get an error message "iphone cannot be synced. the required file cannot be found." Why is this happening?
Close "iPhoto" if it is open. Open the "Pictures" folder and right-click on "iPhoto Library." Select "Show Package Contents." Right-click the "iPod Photo Cache" folder, select "Move to Trash" and sync your iPhone. The error message should no longer appear.
if that doesn't work,
uninstall itunes and download the lastest version -
When I am trying to update my iPad 2 via syncing it with my PC, I get the following error message: "iPad software update server could not be contacted." Any ideas?
Try rebooting your router and or cable modem. Unplug it/them for about 30 seconds and then plug back in. See if it works then. Reboot your iPad as well.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
Trying to sync music into my iPhone 4s but a pop up keeps showing up saying "The iPhone "Brandon's iPhone" cannot be synced. A duplicate file name was specified." How can I fix this?
Remove any duplicates in your iTunes Music Library by following the link below:
How to find and remove duplicate items in your iTunes library
Then try to sync again. -
My ipod classic 160GB is displaying a red x in a circle? any ideas how to fix it?
my ipod classic 160GB is displaying a red x in a circle? any ideas how to fix it?
iPod Displays a Red "X" Icon - Apple Support
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My Ipod is plugged in, but my computer says that is unable to sync, restore, or all of the above because there is a duplicate file name. Then when I un-plug my ipod it stays frozen on the connected screen. What do I do???
Are you getting that when connecting to Mac OS or a Windows OS, Kaitlin?
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IPod error message when trying to sync contacts
Hey all,
When I try syncing my iPod Touch, it comes up with the error message: "iTunes could not sync contacts to the iPod because the iPod disconnected." When I turn off contact syncing, the sync works just fine, but then all of my contacts remain out-of-date. Has anybody else encountered/solved this problem?Yes, I had the exact same problem. I called technical support and they could not help me. But I solved it independently, while on the phone with support .... they didn't know why this worked - go figure!
sorry - I'm not on that computer at the moment, so I don't have the exact lingo but here goes:
I have multiple categories in my address book. For some reason when I specified to sync only those that were checked (as opposed to the whole group) I checked each and every category in my address book. This sync worked like a charm.
Good luck! (I am having endless problems syncing iCal, which still have me stumped) -
Help syncing my new ipod - error message - please help
Hi I am needing advice and help.
I have a full library full of songs. I had always been able to sync my old ipod with all my library songs.
I have just purchased a new ipod and tried to plug in the new ipod to load all my library songs on to my new ipod, but only a few artists are getting loaded - only artists that start with a & b is going across. I get an error message when trying to sync the songs on to my new ipod.
The message I get 'attempting to copy to disk'new ipod' failed. An unknown error occured(-69)'
I am wondering step by step and in detail how I can make sure that all my songs from the library are on my new ipod. only a few artists are transferring across.
The thing is my old ipod when syncing is fine and all songs go across! no problem at all. I still have to charge the old ipod as its still in use and it is the same ipod that of my new ipod - the 30gb video 5th generation.
It is very fustrating as I have given my partner the other ipod so they still have full songs when they plug in to sync and when I plug in to sync I only get a & b only, we both use the same computer, same model ipod, same library and my ipod doesnt sync so i dont know why?
Please please help. I really need very detailed and step by step instructions of how to sync the new ipod and make sure all the songs of my library are on my new ipod.
I look forward to hearing from all you soon. Please help! - desperate!!!+The message I get 'attempting to copy to disk'new ipod' failed. An unknown error occured(-69)+
The following document is a good place to start with that one:
iTunes displays a -69 error when syncing iPod -
I am trying to get some advice as to why my Ipod will not completely sync since I updated Itunes. Itunes keeps telling me it can not sync my Ipod due to a duplicate file name? It will sync some of my songs but not all of them. Any thoughts?
Most likely the iPod filesystem is corrupted, during a partial sync, that freeze due to a timeout.
In My Computer, select the iPod, right click Properties->Tools->Check Now
tick both Fix filesystem and scan.for bad sectors.
This will fix the duplicate name error.
Good Luck! -
HT1351 My ipod won't sync with itunes because it says a duplicate file name exist
My ipod won't sync with itunes because it says a duplicate file name exist
Connect via cable and configure in the "Summary" tab:
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Can't synch iPod classic to iTunes after updating iTunes. a duplicate file name was specified.
I can't synch my iPod classic. "A duplicate file name was specified." I tried on two different computers on which it had previously worked fine.
Try deleting the iPod Photo Cache from the nominated folder that you have set up to sync photos to the devices.
See iTunes: Understanding the iPod Photo Cache folder for more info.
tt2 -
Ipod touch passes sync test, but get error message and can't sync properly...can you help?
I get an error message saying I can't sync my iPod touch 4th generation, but when I do the diagnostic test, it says it passes and is working properly? The place I see it is in the playlists...like they won't transfer from my computer to the iPod...Recently Added, Recently Played...
I tried everything suggested by the link you provided and it did not work. I had been purchasing music directly from my iPOD for over a year. I decided to start using my iTunes account and the first time I tried to sync I was prompted to "erase content and sync". What happened was that the music was deleted from my iPOD and then it has never successfully sync'ed with iTunes.
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I have tried restoring factory settings and loading the preferences I saved before updating the OS.
Neither of these methods have any effect.
The ipod also seemingly prevents you from restarting the ipod using the earlier OS software when resorting from recovery mode.
Any other ideas?
Cheers
Dan- Downgrading the iOS is not supported by Apple.
- When restoring to factory defaults/new iPod fails to resolve a problem that indicates a hardware problem and an appointment a the Genius Bar of an Apple store is in order. -
I am unable to connect to i tunes store. It requests that I connect to the internet and try again. error message - 54. I have a macbook air.
iTunes: Advanced iTunes Store troubleshooting - http://support.apple.com/kb/TS3297 > Specific Conditions and Alert Messages: (Mac OS X / Windows) - includes list of iTunes error codes
From an OS9 reference, error -54 is a software lock on a file or a permissions error. (Some of the old codes still apply to OSX although there is no formal list of OSX error codes.)
First, try simply restarting your computer.
iTunes Library cannot be saved (Error -54) - https://discussions.apple.com/thread/1912814 -
I have recently had a laptop with windows 8 on, i was able to access itunes store last night but as i was in there adding to my wishlist my laptop did an update and since then I have had this error message when trying to access itunes store. Can anyone help as i am not that good with computers. thanks
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom
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