I am unable to synch my iPhone to my laptopI have tried to carry out software updates - I get a message saying that the updates could not be completed as I am not connected to the internet - despite being connected to the internet!

What OS on your Mac?
What iOS on your phone??

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I need to update my iphone software, but I get a message saying that I need to transfer my songs from my iphone to itunes first. There used to be a Transfer link on the summary page when I connected my iphone to my macbook, but I am unable to find it now.

I need to update my iphone software, but I get a message saying that I need to transfer my songs from my iphone to itunes first. There used to be a Transfer link on the summary page when I connected my iphone to my macbook, but I am unable to find it now.

Welcome to the Apple Community.
Select the device from the device list, then file > devices > transfer.

TS2529 I am trying to set up a new iphone to my old iphone's settings. When i have tried to back it up it displays a error message saying that it cannot back up because the back up was not saved. Anyone have any ideas?

I am trying to set up a new iphone to my old iphone's settings. When i have tried to back it up it displays a error message saying that it cannot back up because the back up was not saved. Anyone have any ideas?

First backup the old phone to iTunes using right mouse click then backup after that restore from backup on the new device .

HT204266 I have some updates due on some Apps I have downloaded but when I try to update I get a message saying that my account is not in the UK store so must switch to Ireland before purchasing. Does anybody know how you change stores?

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Yup! Here:
http://support.apple.com/kb/HT1311

HT1212 My iphone is disabled after entering the wrong passcode.Followed the steps by connecting to itunes on my computer but still not helpful.Instead getting a message saying that i must turn off my icloud on iphone before i can resrore my device.

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I think you should call via phone or perhaps take it to a phone store. I suggest taking your id, box packaging and other necessities such as the reciept of the phone being purchased.
Hope this helped

I am getting a message saying that I cannot get email because the server will not connect - although it does. It also claims that it was last backed up on Friday last. What h

I changed my server at the end of May & all worked well until the past week end since when I am getting a message saying that I cannot get email because the server will not connect - although it does. It also claims that it was last backed up on Friday last despite having had several emails since Friday. What has happened & can I get email back to normal?

Hello Stern snapper
If you are having issues with receiving email on your iPad, then check out the article below to troubleshoot the issue. You may just need to remove the email account and add it back in.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Regards,
-Norm G.

When my iPod Touch is connected to my Mac, and I select Update to update the software of my iPod Touch, I get a message saying that my iTunes software is current, but it will not update my iPod Touch software. Is there a bug in the iPod program?

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If you have the first gen ipod touch as your information shows, then you would have to buy a software update:
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I've been working on our church website and suddenly, my computer will not connect to the site. I keep getting a message saying that the the connection to the server was reset while the page was loading. Does anyone have any ideas of how I can fix this?

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The "The connection was reset" error message can be caused by a bug fix for the BEAST (Browser Exploit Against SSL/TLS) attack that the server doesn't handle.
*[[/questions/918127]]
*[[/questions/918028]]

I'm trying to restore my iPhone 5 to the original settings because it did not sync my contacts from my last phone (it synced from my husband's phone instead). I keep getting a message saying that files were corrupt so it couldn't restore settings. Ideas?

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I tried following the instructions listed in the following thread:
https://discussions.apple.com/message/19512128#19512128
but have still been unable to backup data using the third party software.
TouchCopy tells me I have no photos or Video ad won't alllow me to copy any of the critical files e.g. Notes, Calendar, Contacts, Messages, etc.
Anyone have any other suggestions for backing up my iPhone? Or help using TouchCopy?
If I am ever able to get TouchCopy to work, should I be using Copy to iTunes or Copy to PC option?
Thanks!

When trying to Sync my iPhone i got a message saying that my phone could not be read and that it should be restored, upon doing so i got another message saying the iPhone software update server could not be contacted what do i do?

When trying to Sync my iPhone i got a message saying that my phone could not be read and that it should be restored, upon doing so i got another message saying the iPhone software update server could not be contacted what do i do?
I have now discovered that i cannot update or restore any of my devices

Were those items purchased or downloaded under a different apple ID than what you are logged into on the phone?

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When I try to download my pics from my camera with the iPad connection kit, I get a message saying that my device requires too much power.

What model iPad? I upgraded my mini and used the SD card lightning cable last night to transfer raw photo images without any problem.

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Hi, I have just set up iTunes in my new computer and have 'synced' my iphone, however, my apps have not synced, I keep getting a message saying that this computer is not authorised to sync the apps even though I have authorised it. I don't know if the issue is the fact that I had to set up a new apple ID? Any suggestions would be appreciated. Thanks

The "The connection was reset" error message can be caused by a bug fix for the BEAST (Browser Exploit Against SSL/TLS) attack that the server doesn't handle.
*[[/questions/918127]]
*[[/questions/918028]]

HT201364 I am unable to redownload OS X Mavericks on a Late 2013 new Macbook Pro 13". I get a message saying "We could not complete your purchase" " OS X Mavericks can not be installed on this computer"

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I nee an easy way to resolve this with Apple.

why is it this problematic to resolve?! obviously there's a valid installer image for our macs, why can we not have access to it to use on our laptops?
I do not understand, nor accept the explanation given before - about it being a newer model... it doesn't make sense... how does that translate to "no download available".
also, if it was a valid point - we would have had that download with the release of 10.9.1 - which we don't.

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Mylenium

I am unable to synch my iPhone to my laptopI have tried to carry out software updates - I get a message saying that the updates could not be completed as I am not connected to the internet - despite being connected to the internet!

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