I am unable to to login to iCloud on my Macbook?
Hi,
I am unable to to login to iCloud on my Macbook? It says: "Unrecognised Apple ID or password" and i know it is correct, as i can login to iCloud on my iMac with it? Any help appreciated, thank you.
What is your operating system? How exactly does it fail to work? Do you get any error messages?
Similar Messages
-
I am unable to login to icloud from my Macbook Pro (Mavericks Installed)
I tried the following steps to do it..
1) I created new keychain and made it default still the poroblem was not solved
2) I deleted the Keychain from the preferences folders as suggested in one of the discussion, but still the problem remained.
Can anyone please help me ou here.
Regards,
Vikram Madhav Shinde
8097646831The Apple ID must be an address at which you can receive a confirmation email.
-
Strange issue...
Recently I am unable to log in to iCloud from my computer at work. In addition, my calendar and contacts no longer sync with my iCloud. Instead, I am getting an error message stating that 'iCloud encountered and error while trying to connect to the server'.
I checked with IT and there is no blocking of the Apple servers going on.
If you are REALLY interested, here is the dialogue from the error message...
APPLICATION NAME
cloudos
ERROR
authDidNotConnect
ORIGIN
server
TYPE
error
APP STATECHART
SC.Statechart:sc772
initialized: true
name: cloudos-statechart
current-states: [
active.authUI.fieldsEditable
state-transition:
active: false
suspended: false
handling-event: false
BUILD NUMBER
1M.63768
TIME
Wed Dec 05 2012 12:05:51 GMT-0700 (MST) (1354734351557)
HOST
www.icloud.com
USER AGENT
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_8_2) AppleWebKit/536.26.17 (KHTML, like Gecko) Version/6.0.2 Safari/536.26.17
ENVIRONMENT
PROD
RECENT LOG MESSAGES
Wed, 05 Dec 2012 18:53:32 GMT: DEBUG: CloudOS.main() already has localized strings, proceeding to run CloudOS.run() now.
Wed, 05 Dec 2012 18:53:32 GMT: DEBUG: Loading localized strings and metrics
Wed, 05 Dec 2012 18:53:32 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: BEGIN initialize statechart
Wed, 05 Dec 2012 18:53:32 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: BEGIN gotoState: __ROOT_STATE__
Wed, 05 Dec 2012 18:53:32 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: starting from current state: ---
Wed, 05 Dec 2012 18:53:32 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: current states before: ---
Wed, 05 Dec 2012 18:53:32 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: --> entering state: __ROOT_STATE__
Wed, 05 Dec 2012 18:53:32 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: --> entering state: loading
Wed, 05 Dec 2012 18:53:32 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: current states after: loading
Wed, 05 Dec 2012 18:53:32 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: END gotoState: __ROOT_STATE__
Wed, 05 Dec 2012 18:53:32 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: BEGIN gotoState: validatingAuth
Wed, 05 Dec 2012 18:53:32 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: starting from current state: loading
Wed, 05 Dec 2012 18:53:32 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: current states before: loading
Wed, 05 Dec 2012 18:53:32 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: pivot state = __ROOT_STATE__
Wed, 05 Dec 2012 18:53:32 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: <-- exiting state: loading
Wed, 05 Dec 2012 18:53:32 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: --> entering state: validatingAuth
Wed, 05 Dec 2012 18:53:32 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: --> entering state: validatingAuth.gettingReply
Wed, 05 Dec 2012 18:53:32 GMT: DEBUG: COS: Sending validate POST request to https://setup.icloud.com/setup/ws/1/validate
Wed, 05 Dec 2012 18:53:32 GMT: DEBUG: --> Request 1: POST to https://setup.icloud.com/setup/ws/1/validate?clientBuildNumber=1M.63768&clientId =5B431CA4-6CDE-4068-872C-0B159FACD905, headers: Content-Type=text/plain, body: (omitted)
Wed, 05 Dec 2012 18:53:32 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: current states after: validatingAuth.gettingReply
Wed, 05 Dec 2012 18:53:32 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: END gotoState: validatingAuth
Wed, 05 Dec 2012 18:53:32 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: END initialize statechart
Wed, 05 Dec 2012 18:53:32 GMT: DEBUG: Language check: null -> en-us. We WILL relocalize.
Wed, 05 Dec 2012 18:53:33 GMT: DEBUG: <-- Response 1: 0 (576ms), headers: body: (empty)
Wed, 05 Dec 2012 18:53:33 GMT: WARN: Could not decode JSON: JSON Parse error: Unexpected EOF
Wed, 05 Dec 2012 18:53:33 GMT: DEBUG: COS: invoking validateDidFail
Wed, 05 Dec 2012 18:53:33 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: BEGIN sendEvent: 'authDidNotConnect'
Wed, 05 Dec 2012 18:53:33 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: validatingAuth.gettingReply: will handle event 'authDidNotConnect'
Wed, 05 Dec 2012 18:53:33 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: BEGIN gotoState: active.authUI
Wed, 05 Dec 2012 18:53:33 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: starting from current state: validatingAuth.gettingReply
Wed, 05 Dec 2012 18:53:33 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: current states before: validatingAuth.gettingReply
Wed, 05 Dec 2012 18:53:33 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: pivot state = __ROOT_STATE__
Wed, 05 Dec 2012 18:53:33 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: <-- exiting state: validatingAuth.gettingReply
Wed, 05 Dec 2012 18:53:33 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: <-- exiting state: validatingAuth
Wed, 05 Dec 2012 18:53:33 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: --> entering state: active
Wed, 05 Dec 2012 18:53:33 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: --> entering state: active.authUI
Wed, 05 Dec 2012 18:53:33 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: --> entering state: active.authUI.downloadingAuthModule
Wed, 05 Dec 2012 18:53:33 GMT: DEBUG: SC.Module: Attempting to load 'cloudos/auth_ui'
Wed, 05 Dec 2012 18:53:33 GMT: DEBUG: SC.Module: Module 'cloudos/auth_ui' is not loaded, loading now.
Wed, 05 Dec 2012 18:53:33 GMT: DEBUG: SC.Module: 'cloudos/auth_ui' depends on 'cloudkit/photo', loading dependency…
Wed, 05 Dec 2012 18:53:33 GMT: DEBUG: SC.Module: Attempting to load 'cloudkit/photo'
Wed, 05 Dec 2012 18:53:33 GMT: DEBUG: SC.Module: Module 'cloudkit/photo' is not loaded, loading now.
Wed, 05 Dec 2012 18:53:33 GMT: DEBUG: SC.Module: Loading JavaScript file in 'cloudkit/photo' -> 'system/cloudos/cloudkit/photo/en-us/1M.63768/javascript-strings.js'
Wed, 05 Dec 2012 18:53:33 GMT: DEBUG: SC.Module: Loading CSS file in 'cloudos/auth_ui' -> 'system/cloudos/cloudos/auth_ui/en-us/1M.63768/stylesheet.css'
Wed, 05 Dec 2012 18:53:33 GMT: DEBUG: SC.Module: Loading JavaScript file in 'cloudos/auth_ui' -> 'system/cloudos/cloudos/auth_ui/en-us/1M.63768/javascript-strings.js'
Wed, 05 Dec 2012 18:53:33 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: current states after: active.authUI.downloadingAuthModule
Wed, 05 Dec 2012 18:53:33 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: END gotoState: active.authUI
Wed, 05 Dec 2012 18:53:33 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: END sendEvent: 'authDidNotConnect'
Wed, 05 Dec 2012 18:53:33 GMT: DEBUG: Spent 23ms painting the background canvas, which, in addition to the radial gradient, required 12 drawImage calls for the tiles.
Wed, 05 Dec 2012 18:53:33 GMT: DEBUG: SC.Module: Module 'cloudkit/photo' finished loading.
Wed, 05 Dec 2012 18:53:33 GMT: DEBUG: SC.Module: Evaluating and invoking callbacks for 'cloudkit/photo'.
Wed, 05 Dec 2012 18:53:33 GMT: DEBUG: SC.Module: Module 'cloudkit/photo' has completed loading, invoking callbacks.
Wed, 05 Dec 2012 18:53:33 GMT: DEBUG: SC.Module: Module 'cloudos/auth_ui' finished loading.
Wed, 05 Dec 2012 18:53:33 GMT: DEBUG: SC.Module: Evaluating and invoking callbacks for 'cloudos/auth_ui'.
Wed, 05 Dec 2012 18:53:33 GMT: DEBUG: SC.Module: Module 'cloudos/auth_ui' has completed loading, invoking callbacks.
Wed, 05 Dec 2012 18:53:33 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: BEGIN gotoState: active.authUI.fieldsEditable
Wed, 05 Dec 2012 18:53:33 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: starting from current state: active.authUI.downloadingAuthModule
Wed, 05 Dec 2012 18:53:33 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: current states before: active.authUI.downloadingAuthModule
Wed, 05 Dec 2012 18:53:33 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: pivot state = active.authUI
Wed, 05 Dec 2012 18:53:33 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: <-- exiting state: active.authUI.downloadingAuthModule
Wed, 05 Dec 2012 18:53:33 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: --> entering state: active.authUI.fieldsEditable
Wed, 05 Dec 2012 18:53:33 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: current states after: active.authUI.fieldsEditable
Wed, 05 Dec 2012 18:53:33 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: END gotoState: active.authUI.fieldsEditable
Wed, 05 Dec 2012 18:53:33 GMT: DEBUG: Preloading https://www.icloud.com/system/cloudos/cloudos/auth_ui/en-us/1M.63768/stylesheet- 1.png
Wed, 05 Dec 2012 18:53:33 GMT: DEBUG: Preloading explicitly-specified image system/cloudos/cloudos/auth_ui/en-us/1M.63768/source/resources/images/rotating_ gradient.jpg
Wed, 05 Dec 2012 18:53:33 GMT: DEBUG: Preloading explicitly-specified image system/cloudos/cloudos/auth_ui/en-us/1M.63768/source/resources/images/canvas_ma sk.png
Wed, 05 Dec 2012 18:53:33 GMT: DEBUG: Finished loading system/cloudos/cloudos/auth_ui/en-us/1M.63768/source/resources/images/canvas_ma sk.png. images remaining before callback: 2
Wed, 05 Dec 2012 18:53:33 GMT: DEBUG: Finished loading system/cloudos/cloudos/auth_ui/en-us/1M.63768/source/resources/images/rotating_ gradient.jpg. images remaining before callback: 1
Wed, 05 Dec 2012 18:53:33 GMT: DEBUG: Finished loading https://www.icloud.com/system/cloudos/cloudos/auth_ui/en-us/1M.63768/stylesheet- 1.png. images remaining before callback: 0
Wed, 05 Dec 2012 18:53:33 GMT: DEBUG: All images are downloaded. Now running callback.
Wed, 05 Dec 2012 18:53:36 GMT: DEBUG: SC.Module: Prefetching module 'cloudos/alarms'.
Wed, 05 Dec 2012 18:53:36 GMT: DEBUG: SC.Module: Loading JavaScript file in 'cloudos/alarms' -> 'system/cloudos/cloudos/alarms/en-us/1M.63768/javascript-strings.js'
Wed, 05 Dec 2012 18:53:36 GMT: DEBUG: SC.Module: Prefetching module 'cloudos/language'.
Wed, 05 Dec 2012 18:53:36 GMT: DEBUG: SC.Module: Loading JavaScript file in 'cloudos/language' -> 'system/cloudos/cloudos/language/en-us/1M.63768/javascript-strings.js'
Wed, 05 Dec 2012 18:53:36 GMT: DEBUG: SC.Module: Prefetching module 'cloudkit/error_catcher'.
Wed, 05 Dec 2012 18:53:36 GMT: DEBUG: SC.Module: Loading CSS file in 'cloudkit/error_catcher' -> 'system/cloudos/cloudkit/error_catcher/en-us/1M.63768/stylesheet.css'
Wed, 05 Dec 2012 18:53:36 GMT: DEBUG: SC.Module: Loading JavaScript file in 'cloudkit/error_catcher' -> 'system/cloudos/cloudkit/error_catcher/en-us/1M.63768/javascript-strings.js'
Wed, 05 Dec 2012 18:53:36 GMT: DEBUG: SC.Module: Prefetching module 'cloudos/account'.
Wed, 05 Dec 2012 18:53:36 GMT: DEBUG: SC.Module: 'cloudos/account' depends on 'coreweb/timezone_picker', loading dependency…
Wed, 05 Dec 2012 18:53:36 GMT: DEBUG: SC.Module: Attempting to load 'coreweb/timezone_picker'
Wed, 05 Dec 2012 18:53:36 GMT: DEBUG: SC.Module: Module 'coreweb/timezone_picker' is not loaded, loading now.
Wed, 05 Dec 2012 18:53:36 GMT: DEBUG: SC.Module: Loading CSS file in 'coreweb/timezone_picker' -> 'system/cloudos/coreweb/timezone_picker/en-us/1M.63768/stylesheet.css'
Wed, 05 Dec 2012 18:53:36 GMT: DEBUG: SC.Module: Loading JavaScript file in 'coreweb/timezone_picker' -> 'system/cloudos/coreweb/timezone_picker/en-us/1M.63768/javascript-strings.js'
Wed, 05 Dec 2012 18:53:36 GMT: DEBUG: SC.Module: Loading CSS file in 'cloudos/account' -> 'system/cloudos/cloudos/account/en-us/1M.63768/stylesheet.css'
Wed, 05 Dec 2012 18:53:36 GMT: DEBUG: SC.Module: Loading JavaScript file in 'cloudos/account' -> 'system/cloudos/cloudos/account/en-us/1M.63768/javascript-strings.js'
Wed, 05 Dec 2012 18:53:36 GMT: DEBUG: SC.Module: Module 'cloudos/alarms' finished loading.
Wed, 05 Dec 2012 18:53:36 GMT: DEBUG: SC.Module: Module 'cloudos/alarms' was prefetched, not evaluating until needed.
Wed, 05 Dec 2012 18:53:36 GMT: DEBUG: SC.Module: Module 'cloudkit/error_catcher' finished loading.
Wed, 05 Dec 2012 18:53:36 GMT: DEBUG: SC.Module: Module 'cloudkit/error_catcher' was prefetched, not evaluating until needed.
Wed, 05 Dec 2012 18:53:36 GMT: DEBUG: SC.Module: Module 'cloudos/language' finished loading.
Wed, 05 Dec 2012 18:53:36 GMT: DEBUG: SC.Module: Module 'cloudos/language' was prefetched, not evaluating until needed.
Wed, 05 Dec 2012 18:53:37 GMT: DEBUG: SC.Module: Module 'cloudos/account' finished loading.
Wed, 05 Dec 2012 18:53:37 GMT: DEBUG: SC.Module: Module 'cloudos/account' was prefetched, not evaluating until needed.
Wed, 05 Dec 2012 18:53:37 GMT: DEBUG: SC.Module: Module 'coreweb/timezone_picker' finished loading.
Wed, 05 Dec 2012 18:53:37 GMT: DEBUG: SC.Module: Evaluating and invoking callbacks for 'coreweb/timezone_picker'.
Wed, 05 Dec 2012 18:53:37 GMT: DEBUG: SC.Module: Module 'coreweb/timezone_picker' has completed loading, invoking callbacks.
Wed, 05 Dec 2012 18:53:37 GMT: DEBUG: SC.Module: Now that coreweb/timezone_picker has loaded, all dependencies for a dependent cloudos/account are met.
Wed, 05 Dec 2012 18:53:37 GMT: DEBUG: SC.Module: Evaluating and invoking callbacks for 'cloudos/account'.
Wed, 05 Dec 2012 18:53:37 GMT: DEBUG: SC.Module: Module 'cloudos/account' has completed loading, invoking callbacks.
Wed, 05 Dec 2012 18:54:32 GMT: DEBUG: CloudOS window received focus event
Wed, 05 Dec 2012 19:04:19 GMT: DEBUG: CloudOS window received focus event
Wed, 05 Dec 2012 19:04:25 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: BEGIN sendEvent: 'userDidSubmit'
Wed, 05 Dec 2012 19:04:25 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: active.authUI.fieldsEditable: will handle event 'userDidSubmit'
Wed, 05 Dec 2012 19:04:25 GMT: DEBUG: CloudKit: Sending login POST request to https://setup.icloud.com/setup/ws/1/login
Wed, 05 Dec 2012 19:04:25 GMT: DEBUG: --> Request 2: POST to https://setup.icloud.com/setup/ws/1/login?clientBuildNumber=1M.63768&clientId=5B 431CA4-6CDE-4068-872C-0B159FACD905, headers: Content-Type=text/plain, body: (omitted)
Wed, 05 Dec 2012 19:04:25 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: BEGIN gotoState: active.authUI.attemptIsSubmitted
Wed, 05 Dec 2012 19:04:25 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: starting from current state: active.authUI.fieldsEditable
Wed, 05 Dec 2012 19:04:25 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: current states before: active.authUI.fieldsEditable
Wed, 05 Dec 2012 19:04:25 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: pivot state = active.authUI
Wed, 05 Dec 2012 19:04:25 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: <-- exiting state: active.authUI.fieldsEditable
Wed, 05 Dec 2012 19:04:25 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: --> entering state: active.authUI.attemptIsSubmitted
Wed, 05 Dec 2012 19:04:25 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: current states after: active.authUI.attemptIsSubmitted
Wed, 05 Dec 2012 19:04:25 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: END gotoState: active.authUI.attemptIsSubmitted
Wed, 05 Dec 2012 19:04:25 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: END sendEvent: 'userDidSubmit'
Wed, 05 Dec 2012 19:04:25 GMT: DEBUG: <-- Response 2: 0 (247ms), headers: body: (empty)
Wed, 05 Dec 2012 19:04:25 GMT: WARN: Could not decode JSON: JSON Parse error: Unexpected EOF
Wed, 05 Dec 2012 19:04:25 GMT: DEBUG: COS: invoking loginDidFail
Wed, 05 Dec 2012 19:04:25 GMT: WARN: Auth: No auth bag or recognized status code
Wed, 05 Dec 2012 19:04:25 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: BEGIN sendEvent: 'authDidNotConnect'
Wed, 05 Dec 2012 19:04:25 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: active.authUI.attemptIsSubmitted: will handle event 'authDidNotConnect'
Wed, 05 Dec 2012 19:04:25 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: END sendEvent: 'authDidNotConnect'
Wed, 05 Dec 2012 19:04:42 GMT: DEBUG: CloudOS window received focus event
Wed, 05 Dec 2012 19:05:49 GMT: DEBUG: CloudOS window received focus event
Wed, 05 Dec 2012 19:05:51 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: BEGIN gotoState: active.authUI.fieldsEditable
Wed, 05 Dec 2012 19:05:51 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: starting from current state: active.authUI.attemptIsSubmitted
Wed, 05 Dec 2012 19:05:51 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: current states before: active.authUI.attemptIsSubmitted
Wed, 05 Dec 2012 19:05:51 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: pivot state = active.authUI
Wed, 05 Dec 2012 19:05:51 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: <-- exiting state: active.authUI.attemptIsSubmitted
Wed, 05 Dec 2012 19:05:51 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: --> entering state: active.authUI.fieldsEditable
Wed, 05 Dec 2012 19:05:51 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: current states after: active.authUI.fieldsEditable
Wed, 05 Dec 2012 19:05:51 GMT: INFO: SC.Statechart<cloudos-statechart, sc772>: END gotoState: active.authUI.fieldsEditable
Wed, 05 Dec 2012 19:05:51 GMT: DEBUG: CloudKit: ErrorCatcher dialog invoked.
Wed, 05 Dec 2012 19:05:51 GMT: DEBUG: SC.Module: Attempting to load 'cloudkit/error_catcher'
Wed, 05 Dec 2012 19:05:51 GMT: DEBUG: SC.Module: Module 'cloudkit/error_catcher' already loaded.
Wed, 05 Dec 2012 19:05:51 GMT: DEBUG: SC.Module: Evaluating JavaScript for module 'cloudkit/error_catcher'.
Wed, 05 Dec 2012 19:05:51 GMT: DEBUG: SC.Module: Module 'cloudkit/error_catcher' has completed loading, invoking callbacks.You might try the following.
1. Sign out of your account
(If you are unable to do this because System Preferences has frozen, Force Quit System Preferences and try again)
2. When prompted, opt to delete, contacts, calendars etc from your Mac.
(You are only deleting this data from your Mac, not from iCloud, the data will be reinstated when you log back in. If you need to check that the data is in iCloud before deleting it go to iCloud.com and check each section for data)
3. Having logged out, check that the iCloud accounts along with their data have disappeared from the Mail, Address Book and iCal Applications.
(If necessary, delete the iCloud accounts from each of these application separately from each Applications Preferences)
4. At this point it may be worth trying to log into iCloud from the System Preferences iCloud settings again, if this works, all well and good, if it doesn't continue to step 5.
5. Open your User Library folder in the Finder. (When in the Finder, go to the Go menu, hold down the option key (alt) and choose Library when it appears in the Go menu)
6. Navigate to Library > Application Support > iCloud and drag the iCloud folder to your desktop. (This action only copies the folder and will provide you with a back up)
7. Select the iCloud folder again in Library > Application Support and drag it to the trash, enter your administrators password when prompted.
8. Restart your computer.
9. You should now be able to enter your ID and Password in system Preferences > iCloud and log into your account. Check the services you wish to use and once you are satisfied it's working as it should, trash the iCloud folder you copied to your desktop earlier. -
Cannot login to iCloud with Yosemite
Hi everybody,
a few weeks ago I updated my iMac to Yosemite. It all works fine except that I cannot login to iCloud with my wife's account.
When she logs in into her iMac account it sometimes appears a Mac configuration screen. It seems that everything's ok, because
the configuration finishes without error message, but when I look into the System Preferences -> iCloud her iCloud account is not active.
When I try to login with her ID a message appears "You can't sign in at this time. Please try again later."
It also doesn't work when I go into the System Preferences -> Internet Accounts and try there to login into iCloud.
It really bothers me because I didn't find a solution. And also I don't understand why it works with mit ID on my iMac account.
There is no problem to login with her ID on the Apple page, I've already tried that.
Thanks in advance!Welcome to the Apple Community.
1. Sign out of your account
(If you are unable to do this because System Preferences has frozen, Force Quit System Preferences and try again)
2. When prompted, opt to delete, contacts, calendars etc from your Mac.
(You are only deleting this data from your Mac, not from iCloud, the data will be reinstated when you log back in. If you need to check that the data is in iCloud before deleting it go to iCloud.com and check each section for data)
3. Having logged out, check that the iCloud accounts along with their data have disappeared from the Mail, Address Book and iCal Applications.
(If necessary, delete the iCloud accounts from each of these application separately from each Applications Preferences)
4. At this point it may be worth trying to log into iCloud from the System Preferences iCloud settings again, if this works, all well and good, if it doesn't continue to step 5.
5. Open your User Library folder in the Finder. (When in the Finder, go to the Go menu, hold down the option key (alt) and choose Library when it appears in the Go menu)
6. Navigate to Library > Application Support > iCloud and drag the iCloud folder to your desktop. (This action only copies the folder and will provide you with a back up)
7. Select the iCloud folder again in Library > Application Support and drag it to the trash, enter your administrators password when prompted.
8. Restart your computer.
9. You should now be able to enter your ID and Password in system Preferences > iCloud and log into your account. Check the services you wish to use and once you are satisfied it's working as it should, trash the iCloud folder you copied to your desktop earlier. -
Changed AppleID p-word and now can't login to icloud on mac mini. I use correct password and I get spinning grey wheel. I know it's the correct password cause any other p-word gets error message. Also, my time capsule is blinking amber. I've reset my password a few times and it doesn't help. Also have shut down completely and unplugged everything to no avail.
Hey jamesarm97 & diegofoto,
On August 21st, some users may have been unable to access iCloud services for a short period of time. Apple worked quickly to resolve these issues, however you two may have experienced them. To check the current status of these systems please see:
Apple - Support - System Status
http://www.apple.com/support/systemstatus/
If either of you are still experiencing issues, you may want to troubleshoot with the following articles:
iCloud: Troubleshooting web browser issues with iCloud.com
http://support.apple.com/kb/TS4050
iCloud: Account troubleshooting
http://support.apple.com/kb/TS3988
Thanks,
Matt M. -
Mavericks (10.9.2) notes unable to update notes from iCloud
Hi There!
I am using mavericks, I found out that my notes in mavericks is unable to update any notes from iCloud since I upgrade to 10.9.2. Here I have tried out some of the method which I search from forum and Google.
1. I have tried to sign out then sign in again from iCloud account in mavericks but won't resolve my problem.
2. I have also tried to remove iCloud account then add them back but also won't work.
3. Created new user account the login my iCloud account but with same result come up.
There is something strange that I realized when I am trying out the above mentioned methods, which is to create new note from mavericks notes app and it will update to my iCloud panel and it is updating to my iPad or iPhone. the only problem is all my notes in iCloud are unable to update to my mavericks notes app. Calendar, Mail, Contacts, Reminder and others services are working fine but Notes.
Is there any suggestion?
Many thanks!
KTI'm having the same issue with the 10.9.2 update. Tried signing out of the account, removing the account, repairding disk permissions, etc, and still can't get my iCloud notes to sync to the Notes application. The notes are on the iCloud website and sync correctly to my iPhone.
iMac 3.2 Ghz Intel Core i5
OS 10.9.2 -
Unable to open my ipad icloud wont accept my password
Unable to open ipad as icloud won't accept my password.
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
Can't login to iCloud on my laptop (windows7) after installation
after installing icloud to my laptop (windows7) i am unable to login to icloud, and displays this message: this apple id is valid but is not an icloud account pc
"Unrecognized Apple ID or password"
Make sure your iCloud account is setup correctly > Apple - iCloud - Learn how to set up iCloud on all your devices
Make sure you are using the correct Apple ID and password.
If you still can't login try "resetting" your Apple ID password > My Apple ID -
I have one paid mobileme account, few days ago I have done transition to iCloud and all my iDisk, contact... gone. Today I tried login to iCloud application on my windows pc (64bit) but I can not, it said "this apple id is valid but is not iCloud account". I can login on website icloud.com but can not login into iCloud application installed on pc. What's wrong?
I have tried another free apple ID and logged on. That's funny when I can login with free account and can not login with paid mobileme account!!!!!!By the way - the only reason I downloaded iCloud is because Apple deleted the backup option from iTunes. Since iCloud doesn't work, I guess we have no way to protect our iTunes music collection. Absolutely stupid.
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A MacBook Air was reported stolen
From a room at my hotel that belong to a guest. I request a apple Id and password from the guest in order to track it though iCloud, when I login into the account the MacBook was not their, however I saw other device. A few days has past then the MacBook appear. How does that happened, please explain?For a stolen Macbook to appear in iCloud - the person who stole it must turn it on.
You can't track something that's turned off. -
I have a iphone 5 and I can login with my apple id to purchase music. However, when I try to login into icloud using the very same username and password that I use in the apple store it does not work to enter icloud, so what what gives???
I could do that, however when I select the icloud button (or whatever the heck it is) I am asked to enter the apple id and password. So if you are suppose to create another one for icloud you'd think it would give you the option at this point which would be logical.
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How do I get rid of the pop-up on my ipad2 that wants me to login to iCloud for an account i changed to a new userid?
It is an iPad 2, 64GB, with wifi and 3G, running the latest iOS 8.1.2, with 43.7 GB available. I am not using the cloud. Everything I need is backed up, so loss of the information on this device is not critical.
About 2 years ago I canceled this account and created a new one when I abandoned my road runner email and change to gmail. Tech support talked me through the transition then and it is fine on all my devices (iPhone, Mac-mini, Macbook Air) except the iPad 2, which i use the most. The same thing happened to my mothers iPad 3 a few months ago, with the same repeating pop-up after changing email/appleid accounts), Apple support helped me restore hers, but mine is no longer a covered device.
This issue started about a year ago, I can cancel the pop-up but it continues to returns, it went away for a few months, then somewhere in the last few months it started happening daily, now it cycles through about every 5 - 15 seconds. Can't do anything, I have reset the iPad 2 all that did was delete my existing settings, it will not accept the old password all I can do is cancel it (until it returns again).
Need the directions to delete the old appleid and accept the new applied on this device.Does this apply?
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support -
I changed my Apple ID, now I can't login to iCloud because it still has my old Apple ID and the password no longer works to log me in. How can I get back into iCloud so that I can switch off Find my iPhone so I can make these changes? Thank you. (iPhone 4s)
Well, you're gonna have to recover the password for that Apple ID:
http://support.apple.com/kb/ht5787 -
I have set up iCloud on my iPad as instructed. When I try to login to iCloud from safari on my iPad I get redirected to set up iCloud on this iPad.
How do I solve this?
iPad 2, iOS 5.0.1If you upload a document from your computer to your iCloud account, the document automatically appears in the app on the iPad - If the app works with iCloud.
You can't log into iCloud and transfer just any and all documents from your computer to the iPad. That's now how iCloud works. You have to upload all of the compatible files into iCloud before you get to the office and then the files will be accessible on your iPad.
There are really only a few apps that even work with iCloud in this manner right now, the Apple iWorks apps work with iCloud, so once again - at this point in time - given the way that iCloud works - there is no reason to log into your iCloud account on the iPad. You have to understand what iCloud does and how it works and I think then it makes sense as to why you don't need to log into iCloud on the iPad. -
I changed my apple id from the one I used to originally sign up to iCloud and now cannot login to iCloud - do I need to change it back to the original apple id in order to access iCloud?
Gosh, this is full of great information and I need something a little bit deeper - and because I'm not a techy - can I explain...Apple ID changed a year ago from a work email to a personal email. No longer have access to original email..... New email and Apple ID worked flawlessly until today - every 3 seconds Sign in to iCloud pops up.. with the old work email. I enter the password - which is the same... and it says invalid.
I tried to delete the icloud, but you need the password and it says "find my phone" is on... i turn it off, and it's the old email... and the password again doesn't work, of course.
I am left stratching my head... I sync my phone and my correct, up to date email is in the Apple ID sections...
What am I doing wrong.. talk slow to me please, lol.
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