I am unable to turn on file sync

I have turned on 'file sync' from preferences, yet when I click on the gear icon, it says "File Sync is turned off".

Please try the suggested workaround on this thread: Re: Sync folder can't be activated
--Elba

Similar Messages

  • Unable to turn on file sync in Creative Cloud App on Mac

    I open prefs, click on 'file', click on 'on', close, return to menu and it shows file sync is off again. will not stay on.

    File Sync Links that may help... all the links I have, since I don't know your specific problem
    -https://forums.adobe.com/community/creative_cloud/host_sync
    -http://helpx.adobe.com/creative-cloud/help/sync-settings.html
    -http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html

  • How do I fix "File Sync - Unable to turn on iDisk syncing. Please try again later."

    When I turn on my MacBook Pro, I get the message "File Sync - Unable to turn on iDisk syncing. Please try again later."  I also get the message when I click on Mobile Me in System Preferences.  I also get it when I try to open a Numbers file from my Drop Box files.  When I click on iCloud in System Preferences and click on the Manage button, System Preferences freezes, and I must force quit it.
    This has been going on for a long time.  I have a Mac Desktop, and everything seems to be working perfectly.  As far as I know all of my files remain synced.

    iDisk died with MobileMe. It is no longer active, so it will not sync anymore. You can turn iDisk syncing off in your System Prefernces or update to Mountain Lion and the MobileMe section will be gone for good.

  • Can't turn on file syncing?

    I thought I would try out the new market today and chose a file to download. It gave me an error saying I need to turn on File Syncing. I have tried to do this in the Preferences pane of the Creative Cloud desktop app and on the Files pane of the app (choose Assets in the main navigation and then Files, and press the big blue Start Syncing button).  A little spinning wheel animation shows for a while and then the pane returns to that same state with the big "Start Syncing" button at the bottom.
    Whatever I do, File Syncing is still turned off if I click on the little gear icon in the app. I tried selecting a custom folder to sync to, but that didn't help.
    I'm not getting any error message at all, and I can see the Market item if I look at creative.adobe.com/files, but I can't find any way to bring the item onto my computer or use it.
    I am able to use Typekit without any problems.
    Any help would be great! I have no idea what I've doing wrong. This is on an iMac, OS 10.9.4, everything up to date in Creative Cloud.

    Just found another very helpful post from Ben Mordue with the solution:
    * Quit the Creative Cloud Desktop app
    * In terminal, type:
    rm ~/Library/Application\ Support/Adobe/CoreSync/options.tix
    When you relaunch the CC desktop app, and press the Start Syncing button, it should work.

  • CC Desktop Mac doesn't sync files, just says "When you turn on file sync, ..." !?

    My CC Desktop app doesn't upload the files I have in my CC Files folder. Instead, it just gives me this message:
    What can I do?

    File Sync Links that may help... all the links I have, since I don't know the cause of your specific problem
    -https://forums.adobe.com/community/creative_cloud/host_sync
    -http://helpx.adobe.com/creative-cloud/help/sync-settings.html
    -http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html
    -Size Limits https://forums.adobe.com/thread/1488242
    -sync and email link http://forums.adobe.com/thread/1427516?tstart=0
    -Phantom folder problem https://forums.adobe.com/thread/1490445

  • Unable to Turn Off File Vault - I don't have enough Free Space on my System Drive.. Any Advise?

    I am trying to Turn-Off File Vault on my MacBook Pro. The Following Message Appears: There isin't enough Space on your Harddrive to Turn File Vault Off.
    It requires an additional 28.7Gb of Free Disc Space on my System Drive to proceed... I currently only have 4,78Gb of Space available on my System Drive..
    Any advise on how to do this??

    Better yet, could you adjust the size of the partition of your System Partition? I didn't know you had your HD Partitioned, I would really avoid moving the whole Applications folder off it is possible it will mess things up. Maybe give it more room, so that file vault can copy everything over. If that is possible to just take space from the Projects and give it to System, that would be the best option.
    Thanks,
    Kevin

  • Unable to turn on auto sync using link for windows

    When trying to select files to auto sync, I am unable to check the boxes. What can be causing this and how can I fix?

    Hi dtomp79,
    Welcome to the support community!
    Which type of files are you trying to synchronize automatically? Media files or organizer data from Microsoft Outlook? Are you able to manually sync these files with the automatic sync check box not selected?
    I look forward to your response.
    -FS
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  • Error 86 when turning off file sync

    Beim Herunterladender Datensynchronisation zeigt mir das System "Fehler 86" an

    Hi Klausener13,
    Could you collect and upload your sync log files for review? They are located at
    Mac:
    The log file can be found here:
    <Mac Hard Drive>/Users/<username>/Library/Application Support/Adobe/CloudSync/CoreSync-YYYY-MM-DD.log
    (where YYYY-MM-DD indicate the date of the last log)
    Note: The Users Library user folder is hidden on starting with 10.7 or later
    see http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
    Windows:
    The log file can be found here:
    C:\Users\<username>\AppData\Roaming\CloudSync\CoreSync-YYYY-MM-DD.log
    (where YYYY-MM-DD indicate the date of the last log)
    Note: The AppData folder is hidden by default this doc shows how to show it if needed
    http://helpx.adobe.com/x-productkb/global/show-hidden-files-folders-extensions.html
    Would you be able to zip the log files into a single file, upload them to Creative Cloud, make it accessible for download, and post the download link here?
    - Dave

  • Unable to turn on IDisk syncing

    How can this get turned on?  I've tried about all I know to get it started and it kicks me offline.  Any ideas?

    You do not seem to have an iPod touch problem but you posted in the iPod touch forum.

  • Turn file sync on?

    I can't turn my file sync on? I go to preferences and turn it on but it does not stay on?
    What can I do to fix this?

    Hi!  Have you tried the workaround in this article:  Creative Cloud desktop app | Unable to turn-on File sync?
    Thanks,
    Elba

  • Unable to launch File sync and to update Adobe Exchange panel in Illustrator CC 2014

    I suppose that these two problems might be related, as I need the file sync to sync the extensions?
    Anyway, I’m unable to launch a file sync, and when I update the Adobe Exchange panel in Illustrator, it asks for a reboot, and after the reboot, it asks again for an update…
    Thanks for the help!

    I've since received information of a workaround - listed in a different thread: Unable to install non-standard updates - Cannot launch/update Adobe Digital Publishing for InDesign CC 2014
    Try the following to enable updates:
    1) Navigate to C:\Program Files (x86)\Common Files\Adobe\AAMUpdaterInventory\1.0 and you will find a .dat file ( AdobeUpdaterAdminPrefs.dat).
    2) Please open the file in question and you will find a line item : <Suppressed>1</Suppressed> .
    3) Please change the Value from 1 to 0 and save the file back in the same location.
    On a Mac, essentially the same, however location: /Library/Application Support/Adobe/AAMUpdaterInventory/1.0/AdobeUpdaterAdminPrefs.dat
    I was given further advice that DPS toolkit updates are not available when you create the deployment package from Adobe Application Manager Enterprise Edition on Mac OS. (I believe this may be the same using Creative Cloud Packager as you've found)
    Deployment DPS Toolkit Update| AAMEE |Mac OS
    The above article suggests that you can download and install the DPS update silently, however, an end user must be logged into computer - not really feasible for enterprise environments.
    So I guess the process for this would be:
    1)Copy the contents of the DPS update package to remote machine
    2)Enable updates by modifying the AdobeUpdaterAdminPrefs.dat file
    3)Remotely launch the DPS update silently (when someone is logged onto machine)
    4)Disable updates again when complete...

  • File Sync Keeps Turning Off

    Hi,
    I'm having two issues that may, or may not be related.
    First - Every time I turn on File Sync in the preferences it keeps turning off. Also, I don't see a CC folder on my HD.
    Second - After setting up Lightroom Mobile my Collections are not syncing, even though I have Sync turned on in LR. Was curious if this is related to the other file sync issue.
    I have the current desktop version of CC and followed the online tutorials in the Help section, but still not able to get File Sync to stay on.
    Am I missing an app or a setting somewhere?
    Thanks!

    File Sync Links that may help
    -https://forums.adobe.com/community/creative_cloud/host_sync
    -http://helpx.adobe.com/creative-cloud/help/sync-settings.html
    -http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html
    -Size Limits https://forums.adobe.com/thread/1488242
    -sync and email link http://forums.adobe.com/thread/1427516?tstart=0
    -Phantom folder problem https://forums.adobe.com/thread/1490445

  • File Sync is stuck OFF. Unable to turn it ON.

    I am trying to download some assets from the Creative Cloud desktop app. In order to download the assets, I must first enable File Sync.
    I do so in the Preferences:
    There we go. Lovely.
    Now, I go back to the assets tab and try to download something. But nothing happens, because look: the File Sync is OFF again:
    So, I go to the Preferences - lo and behold, the damn this is TURNED OFF again:
    Wash, rince, repeat one hundred times. No dice.
    What should I do?

    File Sync Links that may help
    -https://forums.adobe.com/community/creative_cloud/host_sync
    -http://helpx.adobe.com/creative-cloud/help/sync-settings.html
    -http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html

  • If I turn on Adobe File Sync will that duplicate files in my Dropbox? (Unnecessary and I can't afford the bandwidth).

    I have gigabytes of Adobe CC files arranged in appropriate client folders in Dropbox (and mirrored on my local hard drive).
    It looks like if I turn File Sync on (needed to access Assets) some or all of this will be duplicated and separated from non-Adobe data in each client file.
    Messy, unnecessary and 100GB of bandwidth I don't want to pay for! (I'm on 4G so it's expensive.)

    MichaelGli2,
    The Creative Cloud desktop application will only sync files that are in your "Creative Cloud Files" folder on your local machine.
    By default, the "Creative Cloud Files" folder is in your user's home folder (/Users/<yourusername>/Creative Cloud Files/ on Mac, or C:\Users\<yourusername>\Creative Cloud Files\ on Windows).
    Unless you have deliberately changed the location of your Creative Cloud Files folder yourself so that it is inside your local Dropbox folder, there will be no duplication.

  • Why can't I turn on File and Font Sync in Creative Cloud?

    Why can't I turn on File and Font Sync in Creative Cloud?

    I'll send an email to that as well but the same issue occurs with file sync. I have this on my personal account but not our CC for teams accounts.
    These are what I see when I click those tabs in my Creative Cloud window.
    Any help would be appreciated.
    Thanks

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