I am unable to uninstall itunes due to missing itunes64.msi

I can't upgrade or uninstall as it says I'm missing this file. I can't get the file from the download package, any ideas?

"A network error occurred while attempting to read from the file: C;\Windows\Installer\iTunes64.msi"
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Similar Messages

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    Start with the second box and the notes below it. If you cannot uninstall iTunes using the Programs and Features control panel, try the MS Installer Fixit, or simply tear down the installation folders as given.
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  • Cannot update or uninstall iTunes due to missing iTunes.msi file

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    Also using Windows Installer CleanUp Utility is no longer an available option since Microsoft is saying that it damages files as well as fix them.
    Nonetheless, it's the best game in town for this particular kind of trouble. So, just in case, I'll run you through my standard instructions for an itunes.msi variant (just in case).
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  • ITunes error message - missing iTunes64.msi on win7 64bit

    I tried to update iTunes to the newest version - after downloading I receive the following error message: "The feature you are trying to use is on a network resource that is unavailable.  Click OK to try again, or enter an alternate path to a folder containing the installation package 'iTunes64.msi' in the box below."
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    I then tried uninstalling iTunes all together, to no avail.  I get the same error. "The feature you are trying to use is on a network resource that is unavailable.  Click OK to try again, or enter an alternate path to a folder containing the installation package 'iTunes64.msi' in the box below.
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    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Hello after updating to the new iTunes i got a box saying that i needed a new version of Apple Mobile Device Support and ihat i should uninstall iTunes and Apple Mobile Device Support then install iTunes again.  I have been unable to uninstall itunes

    Hello- after updating to the new iTunes i got a box saying that i needed a new version of Apple Mobile Device Support and ihat i should uninstall iTunes and Apple Mobile Device Support then install iTunes again.  Problem is I have been unable to uninstall itunes, can't find the installation files .msi.  I'm using Windows XP. 
    Help!

    Problem is I have been unable to uninstall itunes, can't find the installation files .msi.
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Unable to update iTunes or iPhone. Bonjour.msi was deleted by accident. How do I fix this without having to reinstall iTunes?, Unable to update iTunes or iPhone. Bonjour.msi was deleted by accident. How do I fix this without having to reinstall iTunes?

    Unable to update iTunes or iPhone. Bonjour.msi was deleted by accident. How do I fix this without having to do a reinstall?

    See Troubleshooting issues with iTunes for Windows updates.
    tt2

  • Trying to update iTunes but apparently I am missing  iTunes64.msi file. What can I do to update?

    What can I do to update iTunes when it needs iTunes64.msi file which I don't seem to have anywhere?

    Hi rachelvariety,
    Welcome to the Apple Support Communities!
    I understand that these types of situations with iTunes can be very frustrating. In this situation I would suggest removing iTunes and its related components and then install the person you need directly from the Apple website. Please use the attached article for information on what components to remove and the order to remove them.
    Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8
    Remove iTunes and related components from the Control Panel.
    Use the Control Panel to uninstall iTunes and related software components in the following order. Then restart your computer.
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    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
    Don't uninstall these components in a different order, or only uninstall some of them. Doing so might have unintended affects.
    Cheers,
    Joe

  • I am trying to update iTunes and it tells me I am missing iTunes64.msi and won't proceed.

    I am trying to update iTunes and it tells me I am missing iTunes64.msi. I can't find it and I can't proceed. What do I do?

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Unable to update iTunes due to no iTunes.msi file

    I cannot download 21.1 iTunes update as it blocks me due to a lack of the itunes.msi file. I cannot uninstall als due to the lack of this missing file. I am also having a similar problem with Quick Time.

    "MSI" suggests a Microsoft Installer File.
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  • Unable to uninstall iTunes missing iTunes.msi

    path missing for itunes.msi. tried to uninstall and re-install but cannot successfully uninstall itunes. All files are still on computer except the main iTunes icon - apparently the msi file.

    This type of msi problem can usually be fixed using the Microsoft Installer Clean Up utility.
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  • Unable to uninstall itunes 8.0.2.20

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    at this point, I go through my computer and select the folder which contains a file called 'Itunes.msi' and it still will not uninstall Itunes.

    What happens if you double-click on that itunes.msi file? It should start the microsoft installer software and let you uninstall v8.

  • I am unable to install iTunes due to update (vista)

    I was prompted to update my iTunes to the latest version (along with QuickTime). when I clicked update, it deleted the old iTunes and made a shortcut, but I am unable to use iTunes or QuickTime. when I tried to reinstall them it opened the installer and just when it was almost done (publishing product information) it brings up a message saying   "An error occurred durring the intallation or assembly 'mictosoft. VC80.CRT,type=''win32" , version="8.0.50727.6195" ,publicKeyToken=" 1fc8b3b9a1e18e3b" .processorArchitecture="x86'" .please refer to help and support for more information. HRESULT: 0x800736FD"

    I finally got the program to install/run.  I downloaded a third copy and saved it again on the desktop.  I selected "Run as Administrator" instead of "Run"  It must have been the 10th plus time I tried to install, but this time it completed.  I don't know if the "Run as Administrator" was the key since it is Vista, or if I just got lucky. Either way I am relieved.

  • I am unable to uninstall iTunes because of this error in dialog box

    iTunes - Dialog Box
    "A network error occurred while attempting to read from the file: C;\Windows\Installer\iTunes64.msi"
    And I have no idea what to do or how to fix this.  Can anybody help please???

    "A network error occurred while attempting to read from the file: C;\Windows\Installer\iTunes64.msi"
    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Unable to open iTunes...missing MediaToolbox.dll

    Unable to open iTunes. Get the missing MediaToolbox.dll error message. Have reinstalled iTunes and Quicktime. Nothing worked. Any ideas?

    Hey... I had the same problem! In one of the other forums, they suggested uninstalling Quicktime player and reinstalling it. The downloading from here
    www.apple.com/support/downlods/quicktime72forwindows.html
    and then launch iTunes... it worked for me just a few mins ago!
    Good luck!

  • Unable to update iTunes - missing iTunes64.msi

    Unable to update iTunes - each time I get error message: "The feature you are trying to use is on a network resource that is unavailable." It cannot find the installation package "iTunes64.msi". Have tried various methods found on Apple Support to no avail. I think it might be something to do with uninstalling old versions of itunes - I can't seem to do this either, even using the Microsoft Fix it programme. I do not use a network. I use an external HD to save music files but with this plugged in the problem persists. Any help would be much appreciated! It's driving me mad!!

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if one component won't install normally.
    tt2

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