I am unable to update aperture 3.1.1

I am unable to update Aperture version 3.1.1 to current version. I have not been offerred the subsequent epdates. i receive a message I require 3.1 or later

With Aperture open select Aperture->About Aperture.
What is the version reported? Is there a Licensed to Section and is there a serial number shown?
How are you trying to update the progrm?

Similar Messages

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    My only thought is that because I ported my Desktop from my old MacBook, it appears to be a different user. Is there any way to resolve this?

    Did you use a different AppleID on your old Mac?
    Check, if Aperture is listed on the Purchased tab of the AppStore on your new Mac, perhaps with an "Accept" button.
    If you are seeing Aperture on the Purchases tab, move your current Aperture app to the Trash (don't empty the Trash), and try to download again from the Purchases tab of the App Store.
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    If all fails, contact the App Store Support from the Quick Links at the main App Store Page.

  • Unable to update Aperture

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    In App Store it indicates as "Update". However, when I click on it, I get the message "To update this application, sign in to the account used to purchase it".
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    Is Aperture installed in your Applications folder (not a subfolder), and simple called Aperture?
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    Message was edited by: CraigS720

    CraigS720 let us know if uninstalling one of your copy solved your problem.
    To others in here, I do agree with you that if I wright something which is nonsenses, I should be corrected
    1. the Aperture 3 EULA correctly says you are allowed to install aperture on one laptop and on desktop mac.
    the EULA licens correpons to the aperture FAQ nr. 13 wich say the same thing.
    When I first read the Aperture app licens agreement in Mac appstore I must have misunderstood something
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    2. Never the less!! I have 2 itunes accounts but I only use one in mac appstore....
    (I checked... the other is empty..
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    I my case I had aperture installed on both iMac and Macbook Air..... on the Macbook Air I all ready updated to
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    I updated FaceTime without any problems, but when I then clicked op the aperture update I got a massage
    (In danish: Der findes programmer til andre konti) You have applications installed on other accounts... Again
    I only use one account in Mac app store the other is empty.
    I contacted the Mac apptore support on Wensday, and they confirmed that I did buy aperture with the itunes
    account that I use in Mac app store.
    Regardig app store support they are still looking into my case to find a solution....... However I was able to
    make at temporary fix, by uninstall aperture on Macbook Air, then update my iMac and finaly re-download
    aperture on my Macbook Air.....
    CraigS720 has confirmed that aperture is installed on two macs, therefore I suggest that he uninstall aperture
    on one of them.
    Daddypaycheck...I think you should contact support too because your problem might bee different from mine
    and maybe CraigS720 too. If you want my suggestion You can delete your app from the programm-folder and
    still keeping your aperture-libray and then re-download aperture from mac appstore. ( might have to log out and
    then in again on your appstore account
    Terence: Sorry - I agree with you, how ever CraigS720 can't update aperture as you could.
    Ok I modify my answer to Craig: if you get a message like I did with a other account try uninstalling the app on one of your macs
    If not, you can allways try uninsalling the app on the mac where you are not able to update and then re-download
    I think it is a appstore error, therefore I wrote to the app store support.

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    Hey experts,
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    Sheena Kaul schrieb:
    Hi Patrick,
    Can you try to run the Adobe Creative Cloud on root user account?
    Enabling and using the "root" user in OS X - Apple Support
    Regards,
    Sheena
    Hessijames schrieb:
    What worked:
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    Any help will be greatly appreciated.
    Patrick

  • HT204266 My iPad (version 1, IOS 5.1) has quit connecting with the store. I am unable to update or buy any app. I did a reboot and a reset with deleting the data. I can not find anything in support for this problem. Any help will be appreciated.

    My iPad (version 1, IOS 5.1) has quit connecting with the store. I am unable to update or buy any app. I did a reboot and a reset with deleting the data. I can not find anything in support for this problem. Any help will be appreciated.

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  • Unable to update apps on iPad mini. I have even restored the iPad and now I can't download any of my previously purchased apps.

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    http://john-goodwin.blogspot.com/

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    Hi Atul,
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    Bal.
    Edited by: user11091956 on Apr 12, 2010 11:26 PM

  • Unable to update numbering schemes in define purchasing options

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    Hi Sandeep,
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    Please assist me how to overcome this issue.
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