I am unable to update apps or download anything. This started after update to iOS 7.1. Can anyone help?
I Am unable to do updates or download anything since updating to iOS 7.1. Can anyone help?
using safari or a computer, go to apple.com. select store, and in the upper right, try to log into your account. See if they give you a hint at what the issue is, but it sounds like there is some issue with your account - probably easily fixable.
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how can I change my iphone username to update apps and download anything with the new email I have today?
Before you make an apple ID with the new email, go to appleid.apple.com. login with your old email and password. change your old email to your new one. Now you can use your new email as your apple id, but beware if you go through the process of creating a new appleid with your new email address you will not be able to attach your old account to your new email.
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i keep getting "we're sorry we are unable to continue with your activation at this time" after updating to 6.1.2 although that i never gailbroken the device and my Host file is clean and i did many upgrades before without a single issue?
and here is below a copy from the output of pinging gs.apple.com
Pinging gs.apple.com.akadns.net [17.171.36.30] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
i don't have a single issue with the firewall or antivirus or internet connection.
please help me.do you think what are say is logic???? i have no problem with the government to block the access only for me while all the other can activate it and works fine!!!!!
i have two iphones & ipod & ipad everything is working fine except this one....
please i need an expert to solve APPLE issue. -
I don't understand why I can't download for free the apps designed by Apple, such as Pages and Numbers, which are free with iOS 7. Can anyone help me?
The apps are free with iOS 7 if you purchased a new device after September 2013. The apps do not come free just because you are running iOS 7 now. Did you purchase or receive a new iPad recently?
If you did, are you using the same Apple ID to get the apps that you used to activate the iPad? If you are, sign out of your ID, restart your iPad, sign in again and go back to the App Syore and see if the apps show up as free.
Settings>iTunes & App Store>tap your ID and sign out. Restart the iPad and go back to the settings and sign in again. -
When I check for software updates only itunes and random other updates show up but not security updates or safari update. When i check installed updates I realized my last security update was 2011-004 and I still have safari 5.0.6. Can anyone help me?
Don't panic. OS X 10.5.8 is the most popular PowerPC OS out there. People run it everyday without security breaches, including myself. It isn't Windows!
If you're really that worried, I highly recommend Sophos Anti-Virus for Mac Home Edition. Supports PowerPC & Intel and Mac OS X 10.4-10.7.
http://www.sophos.com/en-us/products/free-tools/sophos-antivirus-for-mac-home-ed ition/system-requirements.aspx
Direct download: http://downloads.sophos.com/home-edition/savosx_73_he.dmg -
I'm trying to download the trial for adobe indesign but it keeps failing and saying 'download error, please try again or contact customer support (49)' Can anyone help? I'm using a laptop on windows 8
Rachelh20713544 for information on how to resolve download errors please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.
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I am unable to install itunes onto my pc. I am unable to find where it saves it or even if it has saved it. Can anyone help?
itunes 11 has a specific spec that needs to be met before you can install it. Please verify from this if your pc pass the requirement from this link
iTunes 11 for Windows - Technical Specifications
Unless otherwise specified, in C:\Documents and Settings\User\Local Settings\Temp. However, if you want to know for sure for your system, download something (if you haven't already) and do a search for that specific dwnld. Then, drill down to the containing folder. -
I've lost my itunes icon from my desktop and can't see it anywhere else. I have recently upgraded to windows 9 and thought maybe this had something to do with it. Can anyone help please?
Has iTunes been uninstalled or removed from you system?
Is it no longer in the Start Menu or in Control Panel?
What exactly was downloaded and installed? There is no Windows 9, so it's not possible that it is installed on your computer. -
I have downloaded bluefire reader and adobe and have registered correctly. I can borrow books from my library and they do get downloaded, but I cannot see teh in bluefire reader. Can anyone help me? I do not think that I did anything wrong.
Regards from Susanne, DenmarkPlease authorize ADE 3 with same credentials that you used with older version of ADE
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i updated my iphone to ios 6. now i can not charge my phone with any cable. it says charging do not support this accessory. what should i do now? can anyone help please!!!!!!!
I upgraded my iPhone 4 last evening to iOS 6, the upgrade completed and the device was usable. Then in the morning I went to the device to check E-mail, Voice Messages, Test Messages, etc... and the phone was dead. I tried plugging the device into a charger (for a couple of hours) - still dead. Plugged into computer with iTunes, device not recognized or discovered, and iPhone was still dead... Took the iPhone into an Apple Store and the Technician looked it over for any visible signs of defect/malfunction, then performed various tasks to breathe life into the phone - nothing... His suggestion, at this point, was to replace the phone. He speculated that the iOS upgrade possibly corrupted the iPhone's charging firmware, and that this device was now a BRICK. Keep in mind that the phone and it's charging abilities were perfectly fine prior to the iOS Upgrade. I hate to go through the replacement hassle and the cost ($159.00) when the iOS upgrade caused the problem. Any suggestions? Thanks!
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Okay I wanted to upload a photo to instagram but i could'nt because it said that I had to go to privacy settings go to photos and turn on the instagram app but there wasnt any app to switch to on amda i dont know what to do can anyone help me?
I also have the ios7 and before i upgraded it it worked fine
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Want to install Skydrive on my mac, but the app store wants US billing information and I am in Gibraltar. Can anyone help me with this?
Yes, if this is a permanent change. But you still have to have all the other changes - billing address, credit card, residence, etc. See Manage My Apple ID.
If you can't remember answers to security questions:
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
After upgrading to Yosemite I have lost iPhoto. It has a cross through it in Finder, but I clicked on it and I was directed to download the latest version from the App store, but it is not available in the Australian store. Can anyone please help? I am not an advanced user and I would like my photos back, having had no idea I would lose iPhoto in the upgrade!
Thanks petermac87...but for some reason, the only purchases showing are OS. So assuming iPhoto is in Mountain Lion, I was hoping to look under Hidden Items there as you suggested, but there is no option for that. Only option is to download Mountain Lion again, not iPhoto specifically. Any ideas welcome!
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I took a picture using camera plus app. The photo shows up in my camera roll as a thumbnail; however, when I tap to view the photo it comes up as a gray box. I tried downloading, emailing, and copying the picture, but it always saves as a gray box. Can anyone help me?
Hi Giorgiovdb!
Unfortunately I cannot help you; all I did was test for you.
I did an upgrade over my Lion install with Mountain Lion which went fine. I just tested icon view in my Finder on different files and folders and here in my installation all stays fine; good readable like in column view!
The only thing you might try is change your Font in Finder and set it back to the original afterwards!
I quickly Google'd how to change fonts in the Finder as appearantly there's no obvious gui item for it:
http://usermanifest.wordpress.com/2012/07/06/osx-finder-title-bar-font/
Try to see if it brings you anywhere!
At my post all fonts act normal after my upgrade to Mountain Lion; I don't do a clean install unless I really have to!
Goodluck!
Gaytan -
I downloaded latest version of iTunes to my computer today and now some of my music - a lot - is showing up in grey after syncing to my iPhone 5 and I cannot open it. All music is from cd's purchased and before download was accessible. I went to SYNC and changed to AAC and reselected genres, artists, albums and synced again without success. Can anyone help? Please. I am so frustrated and have wasted all day on this. I want my music back!!!
When you upgraded, itunes should have put a copy of the itunes library database in a folder named *Previous iTunes Libraries* . If you upgraded itunes today it will show as
iTunes Library 2010-02-28.itl
Use these directions to get it back
http://support.apple.com/kb/TS1967
Since I am not sure of your setup, look for the "Previous" folder on both your C: and F: drives.
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