I am unable to update CC. It's starts ok and then stops without warning or message My Adobe ID does not show that I am a CC subscriber
My Adobe ID does not show that I am a CC subscriber
Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
Similar Messages
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I updated my Itunes the other day and now, when clicking on the itunes icon, the program does not open?? I have tried uninstalling and reinstalling, resetting the computer, checking permissions, running as adminstrator.. nothing is working?? Help!!
Amazing steps you've done so far! The great news is this is very unlikely an issue with your iPhone.
I've run into a similar issue lately as well. I narrowed it down to one song that was causing 30 songs not to sync. I removed the song from the sync list (unchecked it) and all 29 songs were able to sync.
You may be running into a similar issue. This may be a problem with this version of iTunes, an issue with one song or a group of songs; hard to know for sure. It's important to narrow down and isolate the cause. Most imporantly get that music back on there!
The way to narrow down the casue add just a few songs at a time (even 1, just to get that first sync finished). Manually syncing is what you'll need here.
Plug in your iPhone, on the Summary screen (shows a picture of your iPhone, the iOS version, Restore iPhone....; etc). Under the Options area at the bottom choose to Manually Manage Videos and Music then choose Apply in the lower right. The music that's on your iPhone now should be removed from your iPhone now. You're now able to sync music manually.
The link below explains how to drag the songs from the iTunes library on the computer on to your iPhone which will start the sync. Add just one song just to see if you can get 1 of those hundreds of songs on there. If you can, awesome! Keep adding until you find the song or group of songs that are causing this issue.
http://support.apple.com/kb/HT1535
Please let me know how things are going.
Cheers! -
I've just updated my iTunes on my laptop
And when i plug my iPhone in, nothing happens and the device does not show up in iTunes
I have tried numerous cables, uninstalling and re-installing iTunes and searching for devices on iTunes
And i still have no luck
help!Pick the appropriate one of these for advice:
Windows - http://support.apple.com/kb/ts1538
Mac - http://support.apple.com/kb/ts1591 -
TS3297 Not able to update to ios6 it updates to 40 to 50 percent and then stops
Not able to update to ios6 it updates to 40 to 50 percent and then stops
You may just have to contact the App Store, then - http://www.apple.com/support/mac/app-store/. If you've only ever used one Apple ID, the store should let you update (but, as you can see in the "More Like This" column to the right, a number of people have had problems with various solutions).
Clinton -
Can't update apps and does not show that I can update the iPad?
When I try to update apps it says that I need to update to iOS 6 or later. When I try to update it says that iOS 5.1.1 . How do I get the iOS updates I need so that I can update my apps?
If you have the iPad 1 the highest iOS level it can be updated to is iOS 5.1.1. If App updates require iOS 6 or higher you will not be able to get them.
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I am trying to install facetime on my macbook but I get a message stating I am missing a critical security upgrade 2010 005. However when I search for upgrades the upgrader says I have all current software. Catch 22. What do I do?
Which version of Mac OSX do you have?
Firefox 2.0.0.20 is the last ever release for Mac OSX 10.3.9 and earlier versions. -
Unable to update my iOS on my iPad and iPhone.
I am unable to update my iOS on my iPad and iPhone. Though I have had these devices and have been updating for over a year, the issue just started with this new release (iOS 5.1).
When I connect my Pad and Phone to iTunes (Windows PC with Vista), I am told that an update is available. When I update, iTunes tries to connect to a server. Then I receive the message, "There was a problem downloading the software for the iPad. The network connection could nopt be established."
When I try to update the devices iOS using WiFi directly (not connected to iTunes). The devices say, "Checking for Update..." and does not connect. It says, "Unable to check for update...An error occurred while checking for a software update...Cancel or Try Again"I solved this by downlading the iOS update via wi-fi at another location other than my home. I would still like to know why this download did not work at my home as it has for over a year. I have made no changes in my firewall or security settings.
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Ever since my last update I have been unable to add songs from my i tunes library onto my i phone. The "add to" button does not appear for me when I connect my i phone. Can anyone shed some light on this for me?
Thanks for that 'sberman' - because my iPhone is backed-up to my work computer (only at this stage) I have had to call our IT Department in Adleaide. (4 times this morning). The last guy managed to get the phone into 'DFU Mode' - no more recovery mode screen - (kind of 'asleep' perhaps) from my understanding of same. I am awaiting a call again from IT so they can get my computer to actually recognise my iPhone on the C Drive. This also happened to one of my colleagues in Newman (WA). She got so frustrated with the whole process that she bought another phone the next time she was in 'civilisation.' She hasn't had any problems since. (Cross fingers).
Thanks again, Sandra2474. -
When trying to update an app, it partially downloads and then displays the message "unable to download item" Please try again later. This happens on any app I try. I have tried deleting the app and reinstalling with same results. What can I do?
I have the same thing happening on my iPod Touch 5th gen. Been happening for at least a month. I have updated to the most recent version of iOS which hasn't solved the issue. Must be a bug that they didn't get around to resolving yet, a year later. Really annoying to have it pop up when you are in the middle of a game though.
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Updated to iTunes 10.6.1.7 today from 10.5 on a Win 7 SP1 64-bit machine and attempted to add new music to the library by both drag-n-drop and import files; this new music does not show up in the library viewer but has been added to the iTunes media folder. My iTunes 10.5 version was working properly prior to the update. Any recommendations to correct this issue? Thanks!
Immediately after the install, Windows was rebooted. I also attempted multiple variations of closing and restarting iTunes and/or reboot Windows. iTunes was unresponsive to mp3 files being added. Since I was unable to see the added music files to the library, I did not try to add other files.
Out of frustration, I let iTunes run over night and to my surprise the added music appeared in the library viewer the following morning. I can now add new mp3 (and AAC also) music files to the library and it immediately appears in the viewer. How or why it now works is a total mystery. -
Updating to latest version of i tunes but stopped by this error message MSVCR80.dll missing, what can i do?
This happened to me today as well post installing the latest version of itunes. I did a search on google for the error and came across a recommendation to :
Note: Start Windows in Safe Mode to complete any of the following steps if you're unable to access Windows normally due to the msvcr80.dll error.
If, and only if, you're receiving the msvcr80.dll is missing error when you open Apple iTunes, do the following: (skip this step if your msvcr80.dll error is occurring with a different program)
Uninstall from Windows the following five programs in this order: iTunes, Apple Software Update, Apple Mobile Device Support, Bonjour, and finally Apple Application Support. If you have iCloud, remove it as well.
Uninstalling these programs in Windows is done from an applet in Control Panel called Programs & Features (in Windows 8, 7, or Vista) or Add or Remove Programs (in Windows XP).
Note: Songs and playlists in iTunes will not be removed when you uninstall the iTunes program or any of the other, already-mentioned Apple programs. If you'd still like to back them up, they're usually located in the My Music folder in Windows.
Download the latest version of iTunes from Appleand note the location you're saving it to so you can find it once it's done.
Run the iTunes installation as an administrator. If you're not sure how to do that, see How Do I Open an Elevated Command Prompt? for help. That procedure shows you how to open the Command Prompt program as an administrator, but the steps are essentially the same for anything, including the iTunes installation package you just downloaded.
A general overview of removing and reinstalling iTunes can also be found here on Apple's site but the above procedure seems to work better in this particular situation. -
HT4623 once ipad is updated it goes through the prompts and then stays on connect to itunes???
once ipad is updated it goes through the prompts and then stays on connect to itunes???
Unable to Update or Restore..?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Also see this discussion...
https://discussions.apple.com/message/24163508 -
Yesterday I reset my settings on my iphone 4 to correct a problem. Today I am unable to connect to itunes to sync my phone. The device does not show up on the screen. What can I do?
Best practices says plug the USB cable into the computer, then plug the 30 pin connector into the iPhone.
If everything is working correctly, you should be able to plug the iPhone in at any time. Before or after opening iTunes.
Depending on what settings are selected in iTunes, the program may or may not automatically open when you connect the device. -
HEY GUYS I AM USING AN IPHONE 3g and when i connect my device to my laptop a dialog box appears saying that an update of 4.2 is available so went for it.after the firmware is downloaded via itunes it shows that the firmware is invalid!.please help.
AND ALSO I HAVE HEARD THAT THE IPHONE 3G CANNOT BE UPDATED TO IOS 4.2!IS IT TRUE???
PLEASE HELP ME.This means that the phone you have was software unlocked to use on any carrier, or hacked. When you installed the update it restored the lock that originaly came with your phone. Not much you can do now. Apple will not support hacked phones. You will need to find out the carrier your phone is locked to and see if they offer official unlocking, or start googling to see if you can find a way to unlock 4.2.
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i have an iphone 4, i connect it to my laptop using the usb and then when connecting to itunes it says my phone is not up to date with itunes yet i cannot find an update 11.1 for my phones itunes? someone please help me.. kind regards
Itunes 11.1 is for your computer, not your iphone
It is required in order to sync with ios 7.
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