I am unable to update CC14, even tho I get a message that i have 4 updates waiting.

Why can't I download upgrades to me CC? I get a message that I have 4 new upgrades that need to be dl'ed, but no action when I click on Download.

Thanks, I am running Win 7 , 16 G Ram, and used both Safari and MSIE. I turned off all of my Norton protection devices  (firewall, popup blocker, etc for the period that I was trying to download.
My next step is to uninstall and quit using CC. Thanks anyway, I have had problems with Adobe support on several previous occasions and it isn't worth the hassle.

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