I am unable to update my software version on my iPod touch. It gets to the very end and tells me that my session timed out. What should I do?

Every time I try and update my software version for my iPod touch from version 4.2.1 to version 4.3.5 I get within .5 MB (409.5 of 409.6MB) to the end and an error pops up telling me that my network connection has timed out so that the update could not be completed. I start the nursing program next week and need to download books onto my iPod, but it will not let me download the updated versions until my software is updated. I have tried restoring my iPod but when I restore it it says I have to download new software at the same time, therefore I can't even restore it. I just tried resetting my iPod and erasing all data as well as uninstalling iTunes and downloading it again and it still wont work. What do I do? I need to update it so it is ready for school in a week. Any advice? I have tried calling but as I understand I would have to pay for anyone to help me and I really don't want to do that until I have to.

Hi Jen.  My daughter just compleated her nursing program and is now working as a full time nurse.  Focus and study hard and soon you will be there too.  Now to the problem at hand.  I have the same problem.  I gave up on it and satisfied myself with my iPod without the upgrade.  Reason being I've read so many posts of people having problems after the upgrade.  But I'm sure other factors are involved.  Nevertheless here is the fix most say works to solve the problem:  What ever virus protection you have installed on your computer, disable it.  Then try to install the update. After that enable the protection. I had Kaspersky, and it does it's job well. The thinking is, the virus protection is blocking the upgrade.  Hope this works.   Charlie

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