I am unable to update/restore my iPhone on my MacBook after attempting to downgrade iTunes 10 to iTunes 9.2
I am unable to update/restore my iPhone on my MacBook after attempting to downgrade iTunes 10 to iTunes 9.2. I am currently running iTunes 10 on my MacBook right now because it was my only option to get iTunes back on my MacBook. Everything is fine with syncing my device but the only problem I keep encountering is the restoring and updating options. When I restore my device it tells me that It could not be restored at this time. When I update it, iTunes tells me that it cannot complete the current build. I know for a fact I am missing some files that were deleted when I attempted the downgrade. Anybody know what files I am currently missing that is causing this?
- Jonny Appleseed
acarstensen, Help has arrived! Let's take a closer look to see what's going on. Does your device have any physical/liquid damage? Did this issue begin after a recent software update or app download? EfrainM_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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http://support.apple.com/kb/ht5137
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iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
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From: iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/ts1702
Thank you for using Apple Support Communities.
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