I am unable to update the apps on my wife's ipad.
We recently changed the apple id password, when I click update apps, the apple ID password window opens, but the apple id that appears just above the box when I type the password is itunes@xxx where xxx is the domain name for the correct apple id. In other words, the apple id that appears in the window is not the correct apple id. I have signed out and signed back in with the correct apple id and correct password, but the "wrong" apple id appears every time I try to update apps. Any suggestions would be greatly appreciated. Thanks!
Apple ID is Disabled - Apple Club
Apple ID- "This Apple ID has been disabled for security reasons" alert appears
Similar Messages
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I am unable to update the apps
i am unable to update the apps in my phone, 11apps are required the update
Any restrictions set up in Settings/General/Restrictions? If yes, disable them.
Are you logged into your account in Settings/iTunes&AppStore with the correct Apple ID?
Any error messages given? -
After updating to ios 8.2 i can't download and update the apps in AppStore on my ipad
after updating to ios 8.2 i can't download and update the apps in AppStore on my ipad! What happens?
It may just be a glitch. Try going into the app store signing out, then sign back in and see if it clears up.
-
Why am I unable to update my apps on either of my iPads?
I have (2) iPads and they both are showing I have numerous app updates available. When I go to the update screen I just get a blank white screen. This is the same on both of my iPads.
IT's a glitch on Apple's end. You can either wait it out or if you want to update your apps, go to the App store and the purchased tab and scroll through your apps. The ones with updates will have banners on them and you can update them that way.
-
Family downloaded a free app. The free app only allows certain areas to open. Then bought the in-app purchase to unlock full app. I cannot home share the in-app purchase with other family members. How do I do this? Thanks
Turn off the restriction you set in Settings > General > Restrictions for In-App Purchases
-
I am unable to update my apps... in my purchases page it appears as "update", then a message tells me to log on with the Apple ID I purchased the app with... Well I have tried my two different accounts and neither one will work, can someone help ??
And is there any way to sync all my purchases and accounts to just have one... It is a bit stupid that you dont even get a list of something of what account you may of used, or some kind of hint, so you could log on to the right account. I am really stuck ...
Please Advise......You can't merge accounts. But you can check your purchase history:
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Also, what may seem stupid to you... may be a protection of privacy to others. -
I am unable to update my App store Updations. the reason being billing problem asking to update payment method.Many a times i updated my credit card details but refusing from the system .how can i update my app store updations like Face book etc....Using ! phone 6plus .IOS8.3
What do you mean by 'refusing from the system', if you are getting an error message then what does it say ?
For a credit card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are. If it is and if you are getting a 'declined' message then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes Support (these are user-to-user forums) and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If when trying to download you are getting a message about a 'problem with a previous purchase' then that implies that iTunes wasn't able to collect the money for your last purchase. If that is the case then you won't be able to download anything else (including app updates) until you've paid off what you owe : Pay an unpaid balance in the iTunes Store - Apple Support
If you aren't getting the 'problem with a previous purchase' message then try logging into your account (not when trying to download something) and see if you get the 'none' option so that you can remove the card's details and be able to download updates to your apps : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support -
I am unable to update my apps in IPAD 1. The App icon lists the updates but appears to be frozen. The individual app icons show the space where "waiting" usually appears and do not work. If I touch the apps icons, I get a message that states..."Unable to download. Do you want to try again." (or something similar).
See if this helps. Reboot your router - unplug it from power for about 30 seconds and then plug it back in again. Reboot/reset your iPad as well and then try again.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
I'm unable to update my apps or download new apps to my Iphone. When I try I get a message "An unknown error has occurred". It was happening before and after the last OS upgrade. I've done a hard reboot with no effect. Any suggestions???
Have either of you had any luck with this issue. It began happening to me today when I was trying to purchase music on iTunes. I have purchased music and games in the past and have had no problem. Any help would be appreciated.
-
RI am unable to update my apps now because I receive a message that I am not connected to the Canadian store. How do I switch from the US store to the Canadian store?
Click here and follow the instructions to change the iTunes Store country.
(85848) -
I am unable to update my apps on my iphone5s. After entering the applied password, the update button reappears and nothing happens. Can anyone help? Thanks
Hey there Tonyaokb,
It sounds like you are trying to update some of your apps and when you tap the update button, the update does not happen. I recommend starting by closing the running apps on the phone:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that, sign out of your iTunes account in Settings > iTunes and App Stores, and restart the phone and try to update them again:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists I would next verify that you can find it in your purchased history with ths article:
Tap App Store.
Make sure you're signed in with the same Apple ID used for the original purchase.
Tap Updates.
Tap Purchased on the resulting screen.
So that you can then delete the app and re install it:
Reinstall the affected app
Remove the app from your device and reinstall it:
Tap and hold any app icon on the Home Screen until the icons start to wiggle and show a small "x" in the top-left corner of the app.
Tap the "x" in the corner of the app you want to delete.
Tap Delete to remove the app and all of its data from your device.
Press the Home button.
Go to the App Store.
Search for the app and download it again.
Note: If it's a paid app, make sure you're using the iTunes account you purchased the app with originally. If it isn't, you may be asked to purchase the app again. Learn more about downloading previously purchased items.
From: iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/ts1702
Thank you for using Apple Support Communities.
Take care,
Sterling -
I am unable to update an app, Chirps! USA. I have tried both wireless and when connected to the computer. I contacted the company and they said it was an iTunes problem. ANy suggestions?
Hi..
Delete the app then reinstall.
Hold the app icon down until all the apps jiggle then tap the x then tap Delete. Press the Home button once or twice to stop the jiggling.
Then go to the iTunes store and re download the app.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
That should download the most recent version including whatever update was available.
You won't be charged again. -
Not sure what happened but after I downloaded iOS 6 to my iPod touch 4th gen i was unable to use the app store and go on certain websites like yahoo.com, cracked.com and other websites I ussually visit. On top of that the yahoo weather app does not update and always says it fails. I just restored my ipos and nothing changed. Does anyone have an idea of whats going on here?
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
Unable to update the VAT_CODE column through supplier sites API
Hi,
I'm unable to update the vat code column of the ap_supplier_sites_all table using the ap_vendor_pub_pkg.update_vendor_site API.Oracle application instance 12.1.3 and OS linux.Please find the code below.I'm able to update other feilds,but not the vat_code.Please help on this.
Thanks,
Abhilash
CREATE OR REPLACE PACKAGE BODY APPS.xx_wo172304_test
AS
PROCEDURE xx_vat_wo172304 (
errbuf OUT VARCHAR2
, retcode OUT VARCHAR2
IS
CURSOR cur_vat
IS
SELECT site.*
FROM apps.ap_suppliers supp, apps.ap_supplier_sites_all site
WHERE site.vat_code IN
('CZ OEUS 20', 'CZ OEUZ 20', 'CZ OJCD 20', 'CZ OT20', 'CZ-20-EDC', 'OEUS20', 'OEUZ20', 'OPP20E'
, 'OS20', 'OT20')
AND supp.vendor_id = site.vendor_id
AND site.org_id IN (608, 1508, 2396, 2397)
AND site.vendor_site_id =68154;
l_vendor_site_rec ap_vendor_pub_pkg.r_vendor_site_rec_type;
l_vat_code ap_supplier_sites_all.VAT_CODE%TYPE;
l_vendor_site_id ap_supplier_sites_all.vendor_site_id%TYPE;
x_return_status VARCHAR2 (100) := NULL;
x_msg_data VARCHAR2 (1000) := NULL;
x_msg_count NUMBER := NULL;
l_error_reason VARCHAR2 (2000) := NULL;
l_user_id number := FND_GLOBAL.USER_ID;
l_last_update_login number := FND_GLOBAL.LOGIN_ID;
l_program_application_id number := FND_GLOBAL.prog_appl_id;
l_program_id number := FND_GLOBAL.conc_program_id;
l_request_id number := FND_GLOBAL.conc_request_id;
BEGIN
-- mo_global.init ('SQLAP');
FOR rec_vat IN cur_vat LOOP
IF rec_vat.org_id = 608 THEN
IF rec_vat.vat_code = 'OEUS20' THEN
l_vendor_site_rec.vat_code := 'CZ OEUS21';
ELSIF rec_vat.vat_code = 'OEUZ20' THEN
l_vendor_site_rec.vat_code := 'CZ OEUZ21';
ELSIF rec_vat.vat_code = 'OPP20E' THEN
l_vendor_site_rec.vat_code := 'CZ OPP21E';
ELSIF rec_vat.vat_code = 'OS20' THEN
l_vendor_site_rec.vat_code := 'CZ OS21';
ELSIF rec_vat.vat_code = 'OT20' THEN
l_vendor_site_rec.vat_code := 'CZ OS21';
END IF;
ELSIF rec_vat.org_id = 1508 THEN
IF rec_vat.vat_code = 'CZ OJCD 20' THEN
l_vendor_site_rec.vat_code := 'CZ OJCD21';
ELSIF rec_vat.vat_code = 'CZ OEUS 20' THEN
l_vendor_site_rec.vat_code := 'CZ OEUS21';
ELSIF rec_vat.vat_code = 'CZ OEUZ 20' THEN
l_vendor_site_rec.vat_code := 'CZ OEUZ21';
ELSIF rec_vat.vat_code = 'CZ OT20' THEN
l_vendor_site_rec.vat_code := 'CZ OT21';
END IF;
ELSIF rec_vat.org_id = 2396 THEN
IF rec_vat.vat_code = 'CZ OEUZ 20' THEN
l_vendor_site_rec.vat_code := 'CZ OEUZ 21';
ELSIF rec_vat.vat_code = 'CZ OJCD 20' THEN
l_vendor_site_rec.vat_code := 'CZ OJCD 21';
ELSIF rec_vat.vat_code = 'CZ OT20' THEN
l_vendor_site_rec.vat_code := 'CZ OT21';
ELSIF rec_vat.vat_code = 'CZ-20-EDC' THEN
l_vendor_site_rec.vat_code := 'CZ-21-EDC';
END IF;
ELSIF rec_vat.org_id = 2397 THEN
IF rec_vat.vat_code = 'CZ OEUS 20' THEN
l_vendor_site_rec.vat_code := 'CZ OEUS 21';
ELSIF rec_vat.vat_code = 'CZ OEUZ 20' THEN
l_vendor_site_rec.vat_code := 'CZ OEUZ 21';
ELSIF rec_vat.vat_code = 'CZ OJCD 20' THEN
l_vendor_site_rec.vat_code := 'CZ OJCD 21';
ELSIF rec_vat.vat_code = 'CZ OT20' THEN
l_vendor_site_rec.vat_code := 'CZ OT21';
ELSIF rec_vat.vat_code = 'CZ-20-EDC' THEN
l_vendor_site_rec.vat_code := 'CZ-21-EDC';
END IF;
END IF;
l_vendor_site_id := rec_vat.vendor_site_id;
l_vendor_site_rec.org_id := rec_vat.org_id;
l_vendor_site_rec.vendor_id := rec_vat.vendor_id;
--l_vendor_site_rec.vendor_site_code:='318581-MOR. KRU';
l_vendor_site_rec.rfq_only_site_flag := 'Y';
-- l_vendor_site_rec.last_update_date := SYSDATE;
l_vendor_site_rec.last_updated_by := 1134; MARTIN.ROUNDS
-- DBMS_OUTPUT.put_line ('VAT CODE:' || l_vendor_site_rec.vat_code);
--DBMS_OUTPUT.put_line ('Vendor Site Id:' || l_vendor_site_id);
fnd_file.put_line (fnd_file.LOG
, 'VAT CODE:' || l_vendor_site_rec.vat_code
fnd_file.put_line (fnd_file.LOG
, 'Vendor ID:' || rec_vat.vendor_id
fnd_file.put_line (fnd_file.LOG
, 'Vendor Site Id:' || l_vendor_site_id
fnd_file.put_line (fnd_file.LOG
, 'RFQ ONLY SITE FLAG:' || l_vendor_site_rec.rfq_only_site_flag
ap_vendor_pub_pkg.update_vendor_site (p_api_version => 1
, x_return_status => x_return_status
, x_msg_count => x_msg_count
, x_msg_data => x_msg_data
, p_vendor_site_rec => l_vendor_site_rec
, p_vendor_site_id => l_vendor_site_id
); --p_calling_prog IN VARCHAR2 DEFAULT 'NOT ISETUP'
-- pos_vendor_pub_pkg.update_vendor_site (p_vendor_site_rec => l_vendor_site_rec
-- , x_return_status => x_return_status
-- , x_msg_count => x_msg_count
-- , x_msg_data => x_msg_data
-- ap_vendor_sites_pkg.update_row(
-- p_vendor_site_rec => l_vendor_site_rec,
-- p_last_update_date => sysdate,
-- p_last_updated_by => l_user_id,
-- p_last_update_login => l_last_update_login,
-- p_request_id => l_request_id ,
-- p_program_application_id => l_program_application_id,
-- p_program_id => l_program_id,
-- p_program_update_date => sysdate,
-- p_vendor_site_id => l_vendor_site_id);
fnd_file.put_line (fnd_file.LOG
, 'Return Status:' || x_return_status
IF x_return_status <> fnd_api.g_ret_sts_success THEN
IF x_msg_count >= 1 THEN
FOR i IN 1 .. x_msg_count LOOP
IF l_error_reason IS NULL THEN
l_error_reason :=
l_error_reason
|| ','
|| SUBSTR (fnd_msg_pub.get (p_encoded => fnd_api.g_false)
, 1
, 255
|| SQLERRM;
ELSE
l_error_reason :=
l_error_reason
|| ','
|| SUBSTR (fnd_msg_pub.get (p_encoded => fnd_api.g_false)
, 1
, 255
|| SQLERRM;
END IF;
--DBMS_OUTPUT.put_line ('Supplier Site API Error-' || l_error_reason);
fnd_file.put_line (fnd_file.LOG
, 'Supplier Site API Error-' || l_error_reason
END LOOP;
END IF;
ELSIF x_return_status='S' THEN
--DBMS_OUTPUT.put_line ('Supplier Site API Success-' || l_error_reason);
fnd_file.put_line (fnd_file.LOG
, 'Supplier Site API Success-' || l_error_reason
END IF;
END LOOP;
COMMIT;
EXCEPTION
WHEN OTHERS THEN
--DBMS_OUTPUT.put_line ('Error-' || SQLERRM);
fnd_file.put_line (fnd_file.LOG
, 'Error-' || SQLERRM
END xx_vat_wo172304;
END xx_wo172304_test;Hi,
I'm unable to update the vat code column of the ap_supplier_sites_all table using the ap_vendor_pub_pkg.update_vendor_site API.Oracle application instance 12.1.3 and OS linux.Please find the code below.I'm able to update other feilds,but not the vat_code.Please help on this.
Thanks,
Abhilash
CREATE OR REPLACE PACKAGE BODY APPS.xx_wo172304_test
AS
PROCEDURE xx_vat_wo172304 (
errbuf OUT VARCHAR2
, retcode OUT VARCHAR2
IS
CURSOR cur_vat
IS
SELECT site.*
FROM apps.ap_suppliers supp, apps.ap_supplier_sites_all site
WHERE site.vat_code IN
('CZ OEUS 20', 'CZ OEUZ 20', 'CZ OJCD 20', 'CZ OT20', 'CZ-20-EDC', 'OEUS20', 'OEUZ20', 'OPP20E'
, 'OS20', 'OT20')
AND supp.vendor_id = site.vendor_id
AND site.org_id IN (608, 1508, 2396, 2397)
AND site.vendor_site_id =68154;
l_vendor_site_rec ap_vendor_pub_pkg.r_vendor_site_rec_type;
l_vat_code ap_supplier_sites_all.VAT_CODE%TYPE;
l_vendor_site_id ap_supplier_sites_all.vendor_site_id%TYPE;
x_return_status VARCHAR2 (100) := NULL;
x_msg_data VARCHAR2 (1000) := NULL;
x_msg_count NUMBER := NULL;
l_error_reason VARCHAR2 (2000) := NULL;
l_user_id number := FND_GLOBAL.USER_ID;
l_last_update_login number := FND_GLOBAL.LOGIN_ID;
l_program_application_id number := FND_GLOBAL.prog_appl_id;
l_program_id number := FND_GLOBAL.conc_program_id;
l_request_id number := FND_GLOBAL.conc_request_id;
BEGIN
-- mo_global.init ('SQLAP');
FOR rec_vat IN cur_vat LOOP
IF rec_vat.org_id = 608 THEN
IF rec_vat.vat_code = 'OEUS20' THEN
l_vendor_site_rec.vat_code := 'CZ OEUS21';
ELSIF rec_vat.vat_code = 'OEUZ20' THEN
l_vendor_site_rec.vat_code := 'CZ OEUZ21';
ELSIF rec_vat.vat_code = 'OPP20E' THEN
l_vendor_site_rec.vat_code := 'CZ OPP21E';
ELSIF rec_vat.vat_code = 'OS20' THEN
l_vendor_site_rec.vat_code := 'CZ OS21';
ELSIF rec_vat.vat_code = 'OT20' THEN
l_vendor_site_rec.vat_code := 'CZ OS21';
END IF;
ELSIF rec_vat.org_id = 1508 THEN
IF rec_vat.vat_code = 'CZ OJCD 20' THEN
l_vendor_site_rec.vat_code := 'CZ OJCD21';
ELSIF rec_vat.vat_code = 'CZ OEUS 20' THEN
l_vendor_site_rec.vat_code := 'CZ OEUS21';
ELSIF rec_vat.vat_code = 'CZ OEUZ 20' THEN
l_vendor_site_rec.vat_code := 'CZ OEUZ21';
ELSIF rec_vat.vat_code = 'CZ OT20' THEN
l_vendor_site_rec.vat_code := 'CZ OT21';
END IF;
ELSIF rec_vat.org_id = 2396 THEN
IF rec_vat.vat_code = 'CZ OEUZ 20' THEN
l_vendor_site_rec.vat_code := 'CZ OEUZ 21';
ELSIF rec_vat.vat_code = 'CZ OJCD 20' THEN
l_vendor_site_rec.vat_code := 'CZ OJCD 21';
ELSIF rec_vat.vat_code = 'CZ OT20' THEN
l_vendor_site_rec.vat_code := 'CZ OT21';
ELSIF rec_vat.vat_code = 'CZ-20-EDC' THEN
l_vendor_site_rec.vat_code := 'CZ-21-EDC';
END IF;
ELSIF rec_vat.org_id = 2397 THEN
IF rec_vat.vat_code = 'CZ OEUS 20' THEN
l_vendor_site_rec.vat_code := 'CZ OEUS 21';
ELSIF rec_vat.vat_code = 'CZ OEUZ 20' THEN
l_vendor_site_rec.vat_code := 'CZ OEUZ 21';
ELSIF rec_vat.vat_code = 'CZ OJCD 20' THEN
l_vendor_site_rec.vat_code := 'CZ OJCD 21';
ELSIF rec_vat.vat_code = 'CZ OT20' THEN
l_vendor_site_rec.vat_code := 'CZ OT21';
ELSIF rec_vat.vat_code = 'CZ-20-EDC' THEN
l_vendor_site_rec.vat_code := 'CZ-21-EDC';
END IF;
END IF;
l_vendor_site_id := rec_vat.vendor_site_id;
l_vendor_site_rec.org_id := rec_vat.org_id;
l_vendor_site_rec.vendor_id := rec_vat.vendor_id;
--l_vendor_site_rec.vendor_site_code:='318581-MOR. KRU';
l_vendor_site_rec.rfq_only_site_flag := 'Y';
-- l_vendor_site_rec.last_update_date := SYSDATE;
l_vendor_site_rec.last_updated_by := 1134; MARTIN.ROUNDS
-- DBMS_OUTPUT.put_line ('VAT CODE:' || l_vendor_site_rec.vat_code);
--DBMS_OUTPUT.put_line ('Vendor Site Id:' || l_vendor_site_id);
fnd_file.put_line (fnd_file.LOG
, 'VAT CODE:' || l_vendor_site_rec.vat_code
fnd_file.put_line (fnd_file.LOG
, 'Vendor ID:' || rec_vat.vendor_id
fnd_file.put_line (fnd_file.LOG
, 'Vendor Site Id:' || l_vendor_site_id
fnd_file.put_line (fnd_file.LOG
, 'RFQ ONLY SITE FLAG:' || l_vendor_site_rec.rfq_only_site_flag
ap_vendor_pub_pkg.update_vendor_site (p_api_version => 1
, x_return_status => x_return_status
, x_msg_count => x_msg_count
, x_msg_data => x_msg_data
, p_vendor_site_rec => l_vendor_site_rec
, p_vendor_site_id => l_vendor_site_id
); --p_calling_prog IN VARCHAR2 DEFAULT 'NOT ISETUP'
-- pos_vendor_pub_pkg.update_vendor_site (p_vendor_site_rec => l_vendor_site_rec
-- , x_return_status => x_return_status
-- , x_msg_count => x_msg_count
-- , x_msg_data => x_msg_data
-- ap_vendor_sites_pkg.update_row(
-- p_vendor_site_rec => l_vendor_site_rec,
-- p_last_update_date => sysdate,
-- p_last_updated_by => l_user_id,
-- p_last_update_login => l_last_update_login,
-- p_request_id => l_request_id ,
-- p_program_application_id => l_program_application_id,
-- p_program_id => l_program_id,
-- p_program_update_date => sysdate,
-- p_vendor_site_id => l_vendor_site_id);
fnd_file.put_line (fnd_file.LOG
, 'Return Status:' || x_return_status
IF x_return_status <> fnd_api.g_ret_sts_success THEN
IF x_msg_count >= 1 THEN
FOR i IN 1 .. x_msg_count LOOP
IF l_error_reason IS NULL THEN
l_error_reason :=
l_error_reason
|| ','
|| SUBSTR (fnd_msg_pub.get (p_encoded => fnd_api.g_false)
, 1
, 255
|| SQLERRM;
ELSE
l_error_reason :=
l_error_reason
|| ','
|| SUBSTR (fnd_msg_pub.get (p_encoded => fnd_api.g_false)
, 1
, 255
|| SQLERRM;
END IF;
--DBMS_OUTPUT.put_line ('Supplier Site API Error-' || l_error_reason);
fnd_file.put_line (fnd_file.LOG
, 'Supplier Site API Error-' || l_error_reason
END LOOP;
END IF;
ELSIF x_return_status='S' THEN
--DBMS_OUTPUT.put_line ('Supplier Site API Success-' || l_error_reason);
fnd_file.put_line (fnd_file.LOG
, 'Supplier Site API Success-' || l_error_reason
END IF;
END LOOP;
COMMIT;
EXCEPTION
WHEN OTHERS THEN
--DBMS_OUTPUT.put_line ('Error-' || SQLERRM);
fnd_file.put_line (fnd_file.LOG
, 'Error-' || SQLERRM
END xx_vat_wo172304;
END xx_wo172304_test; -
I am unable to update my apps or to purchase anything
I am unable to update my apps or to buy anything after I created a new password. I am able to logon but nothing seems to work after i log on.
This is also an issue with my cell phone, I have updates but they wont install...Hello wfordnfl,
You might try completely signing out of your Apple ID on the affected devices, then signing back in.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
Cheers,
Allen
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