I am unable to upgrade Firefox. I have tried to download over mine and nothing happens. What to do?

I only use Firefox and it constantly pops up that I need to download the newer version. When I click on yes, it just sits, even for hours, with the green bar, nothing happening. I turn off the computer, after many hours, boot up again, still no upgrade. I have tried so many times. I have tried several times to start all over and download the Firefox 4 over my version of Firefox, it shows that it is downloading, and when I turn on my my computer again, I get the same pop up message that I need to really need to upgrade to Firefox 3.6 (or whatever it is), so it is not working. What do I do now? I am not a computer genius.

I can't be any help, just wanted to chime in and say I'm experiencing the exact same issue with an iPad 3.
It *****, sorry.  I've been going at it for 8+ hours trying to get the issue resolved.
Are you getting an error message?

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