I am unable to upgrade or buy app from app store
Hi!
I am unable to make purchase or upgrade apps on store. Whenever I am going for purchase, its telling that your payment method was declined.
few days back I did entered wrong password while going for purchases, may be thats why my billing method is now invalid?
Please do help me out as I do have only one payment card.
Nah, it usually gives you another try at your password should you make a mistake. I'd take a look at your payment method and make sure you have the info correct. It could be something as simple as needing to update the expiration date. If you've moved recently you might also need to update your billing address. If need be, then ofcourse get intouch with apple.
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Unable to download or update apps from mac store
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Marker - Apr 19, 2014, 4:02:59 AM
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]:
--------------------------------------------------------- Begin --
System Version 10.9.2 (Build 13C64)
"App Store" Version 1.3 (201.4)
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Using process-per-webview model for identifier primary
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Loading cached storefront URL https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewGrouping?cc=us&id=29520&m t=12
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: BagLoadOperation: Attempting to load bag (type=1) from https://init.itunes.apple.com/bag.xml?ix=5
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: ISStoreURLOperation: Starting URL operation with url=https://init.itunes.apple.com/bag.xml?ix=5 / bagKey=(null)
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: https://init.itunes.apple.com/bag.xml?ix=5
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: APAppDelegate: Main window NIB load started 0.1949 seconds after launch
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Store state changed to splash (loading)
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: UpdateController: App Update check
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: BagLoadOperation: Successfully updated bag type 1 valid until 2014-04-19 12:03:02 +0000
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: BagLoadOperation: Finished loading bag type 1
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: bagDidUpdate:<CKBag: 0x608000007910>
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Store state changed to splash (loading)
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: UpdateQueue: Using available-software-updates-extended key for update queue
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: ISStoreURLOperation: Starting URL operation with url=https://xp.apple.com/register / bagKey=(null)
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Initial bag load took nan seconds
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: https://xp.apple.com/register
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: UpToDateOperation: Starting UpToDateEligibilityCheckOperation Check
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: ISStoreURLOperation: Starting URL operation with url=(null) / bagKey=available-software-updates-extended
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Processing _urlEventsToHandleOnBagUpdate with (null)
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Processing _openFileEventsToHandleOnBagUpdate with (null)
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: https://su.itunes.apple.com/WebObjects/MZSoftwareUpdate.woa/wa/availableSoftware UpdatesExtended
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: ISStoreURLOperation: Starting URL operation with url=(null) / bagKey=adoption-eligibility
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: UpToDateEligibilityCheckOperation: not eligible
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: https://p16-buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/adoptionEligibility Srv
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Using process-per-webview model for identifier top-charts
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Using multi-webview model for identifier top-charts
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Using process-per-webview model for identifier genres
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Using multi-webview model for identifier genres
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Using process-per-webview model for identifier purchased
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Using multi-webview model for identifier purchased
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Using process-per-webview model for identifier updates
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Using multi-webview model for identifier updates
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRNavigationController: Navigated to <FRNavigationItem: 0x600000256320> webView=primary provisionalURL=https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewGrouping?cc=us&id=29520&m t=12 finalURL=https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewGrouping?cc=us&id=29520&m t=12
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRNavigationController: User moved forward from (null) to <FRNavigationItem: 0x600000256320> webView=primary provisionalURL=https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewGrouping?cc=us&id=29520&m t=12 finalURL=https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewGrouping?cc=us&id=29520&m t=12
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: UpdateController: _availableUpdatesDidChange removing all updates available notifications because the badge count is 0
Apr 19 04:03:03 Viveks-MacBook-Pro.local App Store[684]: ISStoreURLOperation: Starting URL operation with url=(null) / bagKey=enabled-media-types
Apr 19 04:03:03 Viveks-MacBook-Pro.local App Store[684]: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: https://p16-buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/enabledMediaTypes
Apr 19 04:03:03 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Initial load of visible web view (https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewGrouping?cc=us&id=29520&m t=12) took 1.4408 seconds
Apr 19 04:03:03 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Store state changed to splash (loading)
Apr 19 04:03:04 Viveks-MacBook-Pro.local com.apple.WebKit.WebContent[686]:
--------------------------------------------------------- Begin --
System Version 10.9.2 (Build 13C64)
"com.apple.WebKit.WebContent" Version 9537 (9537.74.9)
Apr 19 04:03:04 Viveks-MacBook-Pro.local com.apple.WebKit.WebContent[686]: FRJSSoftwareProduct: Loading receipt for (null) at /Applications/FaceTime.app took 0.00 seconds
Apr 19 04:03:04 Viveks-MacBook-Pro.local com.apple.WebKit.WebContent[686]: FRJSSoftwareProduct: Loading receipt for com.apple.FaceTime at /Applications/FaceTime.app took 0.00 seconds
Apr 19 04:03:04 Viveks-MacBook-Pro.local App Store[684]: FRNavigationController: Navigated to <FRNavigationItem: 0x608000450290> webView=purchased provisionalURL=https://se.itunes.apple.com/WebObjects/MZStoreElements.woa/wa/purchases?cc=us&fi ltered=false&mode=UNHIDDEN&mt=12 finalURL=https://se.itunes.apple.com/WebObjects/MZStoreElements.woa/wa/purchases?cc=us&fi ltered=false&mode=UNHIDDEN&mt=12
Apr 19 04:03:04 Viveks-MacBook-Pro.local App Store[684]: FRNavigationController: User moved forward from <FRNavigationItem: 0x600000256320> webView=primary provisionalURL=https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewGrouping?cc=us&id=29520&m t=12 finalURL=https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewGrouping?cc=us&id=29520&m t=12 to <FRNavigationItem: 0x608000450290> webView=purchased provisionalURL=https://se.itunes.apple.com/WebObjects/MZStoreElements.woa/wa/purchases?cc=us&fi ltered=false&mode=UNHIDDEN&mt=12 finalURL=https://se.itunes.apple.com/WebObjects/MZStoreElements.woa/wa/purchases?cc=us&fi ltered=false&mode=UNHIDDEN&mt=12
Apr 19 04:03:04 Viveks-MacBook-Pro.local App Store[684]: FRNavigationController: Did transition to object <FRNavigationItem: 0x608000450290> webView=purchased provisionalURL=https://se.itunes.apple.com/WebObjects/MZStoreElements.woa/wa/purchases?cc=us&fi ltered=false&mode=UNHIDDEN&mt=12 finalURL=https://se.itunes.apple.com/WebObjects/MZStoreElements.woa/wa/purchases?cc=us&fi ltered=false&mode=UNHIDDEN&mt=12
Apr 19 04:03:05 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Initial load of visible web view (https://se.itunes.apple.com/WebObjects/MZStoreElements.woa/wa/purchases?cc=us&fi ltered=false&mode=UNHIDDEN&mt=12) took 3.2412 seconds
Apr 19 04:03:05 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Store state changed to splash (loading)
Apr 19 04:03:06 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Discarded delayed initial load of purchased because the view has already commited an initial load
Apr 19 04:03:07 Viveks-MacBook-Pro.local com.apple.WebKit.WebContent[688]:
--------------------------------------------------------- Begin --
System Version 10.9.2 (Build 13C64)
"com.apple.WebKit.WebContent" Version 9537 (9537.74.9)
Apr 19 04:03:07 Viveks-MacBook-Pro.local com.apple.WebKit.WebContent[688]: FRJSSoftwareProduct: Loading receipt for (null) at /Applications/FaceTime.app took 0.00 seconds
Apr 19 04:03:07 Viveks-MacBook-Pro.local com.apple.WebKit.WebContent[688]: FRJSSoftwareProduct: Loading receipt for com.apple.FaceTime at /Applications/FaceTime.app took 0.00 seconds
Apr 19 04:03:08 Viveks-MacBook-Pro.local storeagent[262]: ISCheckPreflightOperation: Downloading remote pre-flight from http://a1392.phobos.apple.com/us/r1000/015/Purple6/v4/bd/f6/7c/bdf67c93-2748-937 e-39d0-eabae97b43d4/signed.dcr.8778122707343431807.pfpkg
Apr 19 04:03:08 Viveks-MacBook-Pro.local storeagent[262]: ISCheckPreflightOperation: remote pre-flight downloaded to file:///var/folders/8n/qpqn9vtx02lcfs_4468t4wbw0000gn/C/com.apple.appstore/4514 44120/preflight.pfpkg
Apr 19 04:03:08 Viveks-MacBook-Pro.local storeagent[262]: ISCheckPreflightOperation: Running local pre-flight from file:///var/folders/8n/qpqn9vtx02lcfs_4468t4wbw0000gn/C/com.apple.appstore/4514 44120/preflight.pfpkg
Apr 19 04:03:08 Viveks-MacBook-Pro.local storeagent[262]: PKDistributionController: Performing disk space check with 196965109760 bytes available on disk, 0 bytes alreay downloaded and 322983936 required bytes (installSize=4585472 + fileSize=3825664 + paddedSize=314572800)
Apr 19 04:03:08 Viveks-MacBook-Pro.local storeagent[262]: ISCheckPreflightOperation: verified preflight success=1, error=(null), distController=<PKDistributionController: 0x7f97a3d9ac50>
Apr 19 04:03:08 Viveks-MacBook-Pro.local com.apple.WebKit.WebContent[690]:
--------------------------------------------------------- Begin --
System Version 10.9.2 (Build 13C64)
"com.apple.WebKit.WebContent" Version 9537 (9537.74.9)
Apr 19 04:03:08 Viveks-MacBook-Pro.local com.apple.WebKit.WebContent[690]: FRJSInterface: Calling install requirements callback for 451444120 - {
adamID = 451444120;
success = 1;
Apr 19 04:03:08 Viveks-MacBook-Pro.local com.apple.WebKit.WebContent[690]: FRJSInterface: Page requested a buy
Apr 19 04:03:08 Viveks-MacBook-Pro.local com.apple.WebKit.WebContent[690]: FRJSInterface: Forming purchase object of type software
Apr 19 04:03:08 Viveks-MacBook-Pro.local storeagent[262]: AuthorizationController: Non-interactive authorization succeeded
Apr 19 04:03:08 Viveks-MacBook-Pro.local storeagent[262]: AuthorizationController: authorizing PKInstallClient and SUAppStoreUpdateController
Apr 19 04:03:08 Viveks-MacBook-Pro.local storeagent[262]: SSPurchase: purchasesGroupedByAccountIdentifierWithPurchases is returning 0:(null):451444120
Apr 19 04:03:08 Viveks-MacBook-Pro.local storeagent[262]: SoftwareMap: No app was found with bundle ID com.fiplab.memoryclean to upgrade to (null)
Apr 19 04:03:08 Viveks-MacBook-Pro.local storeagent[262]: ISStoreURLOperation: Starting URL operation with url=(null) / bagKey=buyProduct
Apr 19 04:03:08 Viveks-MacBook-Pro.local storeagent[262]: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: https://p16-buy.itunes.apple.com/WebObjects/MZBuy.woa/wa/buyProduct
Apr 19 04:03:08 Viveks-MacBook-Pro.local com.apple.WebKit.WebContent[690]: FRJSInterface: Calling purchase callback for 451444120 - {
adamID = 451444120;
productID = 451444120;
productTitle = "Memory Clean";
success = 1;
Apr 19 04:03:08 Viveks-MacBook-Pro.local storeagent[262]: SSPurchase: purchasesGroupedByAccountIdentifierWithPurchases is returning 0:(null):451444120
Apr 19 04:03:08 Viveks-MacBook-Pro.local storeagent[262]: Purchase batch operation finished with success=0 error=(null)
Apr 19 04:03:08 Viveks-MacBook-Pro.local storeagent[262]: ISStoreURLOperation: Starting URL operation with url=(null) / bagKey=buyProduct
Apr 19 04:03:08 Viveks-MacBook-Pro.local storeagent[262]: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: https://p16-buy.itunes.apple.com/WebObjects/MZBuy.woa/wa/buyProduct
Apr 19 04:03:09 Viveks-MacBook-Pro.local storeagent[262]: SoftwareMap: No app was found with bundle ID com.fiplab.memoryclean to upgrade to 3.1
Apr 19 04:03:09 Viveks-MacBook-Pro.local storeagent[262]: DownloadQueue: Replacing placeholder with full download from purchase: <Download: 0x7f97a3c574d0>: com.fiplab.memoryclean (451444120) paused:0 failed:0 isInServerQueue:0
Apr 19 04:03:09 Viveks-MacBook-Pro.local storeagent[262]: SoftwareMap: No app was found with bundle ID com.fiplab.memoryclean to upgrade to 3.1
Apr 19 04:03:09 --- last message repeated 2 times ---
Apr 19 04:03:09 Viveks-MacBook-Pro.local storeagent[262]: Purchase batch operation finished with success=0 error=(null)
Apr 19 04:03:09 Viveks-MacBook-Pro.local storeagent[262]: ISStoreURLOperation: Starting URL operation with url=http://a1471.phobos.apple.com/us/r1000/040/Purple6/v4/2b/45/04/2b4504aa-8d73-928 a-e9b7-dc1dfb388110/mzps5877878809716581647.pkg / bagKey=(null)
Apr 19 04:03:09 Viveks-MacBook-Pro.local storeagent[262]: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: http://a1471.phobos.apple.com/us/r1000/040/Purple6/v4/2b/45/04/2b4504aa-8d73-928 a-e9b7-dc1dfb388110/mzps5877878809716581647.pkg
Apr 19 04:03:09 Viveks-MacBook-Pro.local storeagent[262]: <HashedDownloadProvider: 0x7f97a3d9c600>: Opening file /var/folders/8n/qpqn9vtx02lcfs_4468t4wbw0000gn/C/com.apple.appstore/451444120/m zps5877878809716581647.pkg returning file descriptor 10 (0 streamed)
Apr 19 04:03:09 Viveks-MacBook-Pro.local storeagent[262]: AssetDownloadOperation: Subtracted 0 already-downloaded bytes from required space (now requires 3829308 bytes)
Apr 19 04:03:09 Viveks-MacBook-Pro.local storeagent[262]: sending status (Memory Clean): 0.000000% (-1.000000)
Apr 19 04:03:09 Viveks-MacBook-Pro.local storeagent[262]: HashedDownloadProvider: Using serial dispatch queue for processing of asset for /var/folders/8n/qpqn9vtx02lcfs_4468t4wbw0000gn/C/com.apple.appstore/451444120/m zps5877878809716581647.pkg
Apr 19 04:03:10 Viveks-MacBook-Pro.local storeagent[262]: sending status (Memory Clean): 0.558976% (-1.000000)
Apr 19 04:03:11 Viveks-MacBook-Pro.local storeagent[262]: sending status (Memory Clean): 0.806452% (8.000000)
Apr 19 04:03:11 --- last message repeated 1 time ---
Apr 19 04:03:11 Viveks-MacBook-Pro.local storeagent[262]: SoftwareMap: No app was found with bundle ID com.fiplab.memoryclean to upgrade to 3.1
Apr 19 04:03:11 --- last message repeated 1 time ---
Apr 19 04:03:11 Viveks-MacBook-Pro.local storeagent[262]: setPrimaryAppPath "(null)" forProductIdentifier "com.fiplab.memoryclean"
Apr 19 04:03:11 Viveks-MacBook-Pro.local storeagent[262]: installClient:currentState:package:progress -1:timeRemaining -1
Apr 19 04:03:11 Viveks-MacBook-Pro.local storeagent[262]: PKInstallClient started
Apr 19 04:03:11 Viveks-MacBook-Pro.local storeagent[262]: sending status (Memory Clean): 0.806452% (8.000000)
Apr 19 04:03:11 Viveks-MacBook-Pro.local storeagent[262]: installClientDidBegin
Apr 19 04:03:11 Viveks-MacBook-Pro.local storeagent[262]: sending status (Memory Clean): 0.806452% (8.000000)
Apr 19 04:03:11 Viveks-MacBook-Pro.local storeagent[262]: installClient:didFailWithError Error Domain=PKInstallErrorDomain Code=200 "There was a problem with the system installer tool." UserInfo=0x7f97a3e730b0 {NSLocalizedDescription=There was a problem with the system installer tool.}
Apr 19 04:03:12 Viveks-MacBook-Pro.local storeagent[262]: SoftwareMap: No app was found with bundle ID com.fiplab.memoryclean to upgrade to 3.1
Apr 19 04:03:12 Viveks-MacBook-Pro.local storeagent[262]: DownloadOperation: Resetting download after error: Error Domain=PKInstallErrorDomain Code=200 "There was a problem with the system installer tool." UserInfo=0x7f97a3e730b0 {NSLocalizedDescription=There was a problem with the system installer tool.}
Apr 19 04:03:12 Viveks-MacBook-Pro.local storeagent[262]: SoftwareMap: No app was found with bundle ID com.fiplab.memoryclean to upgrade to 3.1
Apr 19 04:03:12 Viveks-MacBook-Pro.local storeagent[262]: SoftwareMap: Software map rebuild took 0.0037 seconds for 9 records and produced: {
"/Applications/AVG Cleaner.app" = "<CKSoftwareProduct: 0x7f97a3c0d3b0>: (com.avg.Cleaner, 4081, 667434228:205802637 VPP:NO source:LaunchPad /Applications/AVG Cleaner.app) ";
"/Applications/DxO Perspective.app" = "<CKSoftwareProduct: 0x7f97a3c0d540>: (com.dxo.perspective, 1.0.3, 715455365:170542634 VPP:NO source:LaunchPad /Applications/DxO Perspective.app) ";
"/Applications/Keynote.app" = "<CKSoftwareProduct: 0x7f97a3c0dae0>: (com.apple.iWork.Keynote, 6.2, 409183694:501232655 VPP:NO source:LaunchPad /Applications/Keynote.app) ";
"/Applications/MPlayerX.app" = "<CKSoftwareProduct: 0x7f97a3c0d4a0>: (org.niltsh.MPlayerX, 1.0.14, 421131143:7651267 VPP:NO source:LaunchPad /Applications/MPlayerX.app) ";
"/Applications/Microsoft OneNote.app" = "<CKSoftwareProduct: 0x7f97a3c0d6c0>: (com.microsoft.onenote.mac, 15.0.2, 784801555:502422638 VPP:NO source:LaunchPad /Applications/Microsoft OneNote.app) ";
"/Applications/Numbers.app" = "<CKSoftwareProduct: 0x7f97a3c0ce30>: (com.apple.iWork.Numbers, 3.2, 409203825:501232654 VPP:NO source:LaunchPad /Applications/Numbers.app) ";
"/Applications/Pages.app" = "<CKSoftwareProduct: 0x7f97a3c0d260>: (com.apple.iWork.Pages, 5.2, 409201541:501232653 VPP:NO source:LaunchPad /Applications/Pages.app) ";
"/Applications/The Unarchiver.app" = "<CKSoftwareProduct: 0x7f97a3c0d840>: (cx.c3.theunarchiver, 3.9.1, 425424353:77132720 VPP:NO source:LaunchPad /Applications/The Unarchiver.app) ";
"/Applications/iPhoto.app" = "<CKSoftwareProduct: 0x7f97a3c0d9b0>: (com.apple.iPhoto, 9.5.1, 408981381:233642646 VPP:NO source:LaunchPad /Applications/iPhoto.app) ";
Apr 19 04:03:13 Viveks-MacBook-Pro.local storeagent[262]: sending status (Memory Clean): 0.806452% (8.000000) -
How can i buy films from App store spain wenn i'm living in Switzerland? Or how can i buy films in original version with subtiltes?
Do i need diferents id for each App store? I speak spanish, german and english and i would like to be able to buy films in each diferent language.
I also have € from a card from App Store Spain that i cannot use because i only have acces to App store switzerland. Can anybody help me? Thanks a lotYou need to be in a country to buy from its store, so whilst you are in Switzerland you can only use the Swiss store - you will need to be in Spain to use the Spanish store.
On each film's description page in the store there should be a list of the language(s) and/or subtitles that it has on it e.g. here in the UK one of the new releases, Svengali, has listed on its description page :
If there is a particular film that you would like to buy in a particular language that is not currently available in the Swiss store then you can try requesting that it be added, but unless the Swiss rights-holder for the film agrees to it then Apple won't be able to sell it there : http://www.apple.com/feedback/itunes.html
All iTunes gift cards are country-specific, so you will only be able to redeem and use the Spanish gift card when you are in Spain with a Spanish billing address on your account. -
Can't open adobe premiere element 11 on my MacBook Pro? which I buy it from App Store? plz help
can't open adobe premiere element 11 on my MacBook Pro? which I buy it from App Store? plz help
its says that its currently not availabe
I have so many work counting on this programme plz helpThank you for your replay
It was working on my Mac before installing the new update of Mac software. then its corrupted
from where I can ask for refund? as I bought from App Store ?
regards -
i have tried to buy something from app store but it says that i cant buy the song because it says i have to activate the email but im at my home page for my email and i havent recived it. i have an @line email. how do i access this email.
Have you checked your email's spam folder to make sure an email from Apple has not been put in there?
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Why can't I buy and use app from app store?
please help me, I can't buy Apps from App store and if I can buy this, I'll can't use this, what's happen with my account? Please help me... Thanks!!!
What happens when you try to buy an app, does the 'buy' button not work, do you a message about your billing info, an error message about something else ... ?
If you are getting a message to contact iTunes support then you can do so via this page and ask the why it's appearing (we won't' know) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem then providing some info about it might mean that people on here can try and help. -
I cannot purchase apps from itunes store due to my Apple ID has been disabled. I was trying to reset my ID password, I managed to reset but still unable to purchase apps from itunes store. Any good suggestion to resolve this issue? Thanks
Contact itunes support:
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Cannot install on iPhone 5 several Apps from the store, BUY/FREE blue button disappeared
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Already tried to restore to factory settings, no luck. Same Apps on another iphone can be installed without problems.
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I just upgraded a full version of "ISO Fits" app from App Store 2 days ago but the upgrade wasn't successful. I reported the problem to the developer but had not received any reply. What should I do?
1. You did not get an error message telling you that your iPhoto library was getting full. You got a message telling you that your HD was getting full, right?
OS X needs about 10 gigs of hard drive space for normal OS operations - things like virtual memory, temporary files and so on.
Without this space your Mac will slow down as the OS hunts for space on the disk, files will be fragmented, also slowing things down, apps will crash and the risk of data corruption - that is damage to your files, photos, music - increases exponentially.
Your first priority is to make more space on that HD. Nothing else can be done until you do.
Purchase an external HD and move your Photos and Music to it. Both iPhoto and iTunes can run perfectly well with the Library on an external disk.
Your Library has been damaged from being run on an overfull disk.
How much free space on it now? -
I can not use the property of Touch ID to buy apps from Apple Store. !!!
I can not use the property of Touch ID to buy apps from Apple Store. !!!
Knowing that I have to activate the property of the settings, but they only work when you open the lock and does not work with me to buy the apps in Apple store !!
And I'm sad and very upset by this problem and I bought this phone in order to enjoy this feature and this experience But this did not happen !!Hi I BOSS,
If you are having issues using Touch ID to make purchases from the iTunes Store, you may find the Purchasing section of the following article helpful:
iPhone 5s: Using Touch ID
http://support.apple.com/kb/HT5883
Regards,
- Brenden -
When I try to buy an app from the store with iphone5s it says purchase could not be completed
When I try to buy an app from the store with iphone5s it says purchase could not be completed try this site for support.
Is the name address on your iTunes account in exactly the same (format and spacing etc) as on your credit card bil. You could try what it suggests on this page : http://support.apple.com/kb/TS1646 - and if that doesn't fix it try contacting your card issuer :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
If they say that it's ok from their end then you could try contacting iTunes support and see if they know why : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
It always take 2-3 attempts to download an app from App Store. In first 2-3 attempts i got message "Unable to download app".
After retrying it for 2-3 more attempts app download successfully. What could be the reason for this?Hi Rajin24,
Welcome to the Support Communities!
The article below offers some troubleshooting steps for connections to the iTunes Store. I would also suggest signing out of your iTunes Store account, restarting the iPhone, and signing back in as a general first step.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Cheers,
- Judy -
Hi i dont know why i couldnt able to purchase any apps from apple store or in itunes store using my debit card with which i used to buy before ?
I don't know why but I suspect you are located in the Indian sub continent. Debit cards appear to be a problem here and while many are accepted in other countries, India seems to be an exception. Go to ...
Apple - Support - iTunes - Contact Us ... and ask for help. -
IPad air. Unable to download apps or update apps from app store.
Unable to download updates or new apps from app store. That circle goes round and round, but nothing happens.
Close the App Store app, reset your iPad and then try agin.
In order to close apps in iOS 7, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
Want to buy app from Indian store
Hi Team,
I'm facing problem when i register my visa card into indian store.
actually i moved from australlia to india now when i want to buy app from app store then it is asking to please register card
but when i register then it is showing please enter valid information?
can you please tell me what information needs to be enter?
Thanks in advance !These are user-to-user forums, you can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
-
Hi guys, i want to ask sth. When you buy an app from app store do you pay doulble that price. One price for apple and one price for the bank.Thank you
If he's being charged twice - that is, he's seeing two charges on his credit card for a single purchase - then it's an error and he should contact his credit card company and the iTunes Store. Otherwise, he's just mistaken as to what is happening.
Regards.
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