I am unable to use iTunes credits for game credits When I try to purchase a box comes up with an error has occurred please try later"

I am unable to use iTunes credit for game credit purchase. A box comes up with " an error has occurred Please try later" any advice greatly appreciate. Thanks

mgpainter wrote :
prince2012 wrote:
Hi mgpainter
Welcome to the Community
Sorry I am not a RIM employee, But still regarding your problem have a look at this RIM Knowledge Base to resolve the error .Try it and see if it resolves your problem : KB25882 .
Prince
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Thanks for the welcome and the reply!
I looked at KB25882 and my settings are good, so that didn't help.
I had this problem over a year ago, and someone at RIM found a bit set that shouldn't have been set and fixed it (that is my terminology for what happened).
I am really looking for a way to contact RIM directly.  I hate going through the mill with my carrier to get it escalated to RIM for resolution......  <sigh>
Hi mgpainter 
                            Most easiest way to Contact RIM is through your Carrier but as you don't prefer that than there is another way of support called Incident Based Support but just want to inform you that its not free.If you want have a try  BlackBerry Incident Based Support .
Good Luck
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

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