I am unable to use my external CD player. I am told that the player is being used by another application, and that is not true. I have quit everything and restarted. I've unplugged the unit. I have a fairly new mac mini 10.8. What can I do?

I am unable to use my external CD player. I have a fairly new mac mini 10.8. I am told that the player is being used by another application, but it's not true. I've forced everything to quit and restarted. I've even unplugged the unit and let it rest. I've turned off and unplugged the mac too. I cannot make a CD. Why?

I misread your message. I thought it said I did not have burn support with the Samsung hardware.
When the CD goes in it says You inserted a bland CD. choose an action from the popup menu or click ignore
open finder
open itunes
open disk utility
make this action the default
eject         ignore           ok
However, when I am making CDs. I am in itunes. That is where my recordings areI haven't tried to do it from this vantage point.
I don't know how to make a screen shot on a mac.
I go to my playlist and click on the little gear icon at the bottom left and I leave things as they are - preferred speed - maximum. I leave it on audio CD - and then I select BURN.
When I tried this the other day, I could not get it to burn, no matter how hard I tried - everything I could think of, using a different CD, force quitting everything I was not using, restarting the computer, unplugging the CD hardware and plugging it back in after a little while, nothing worked. I got that message that said my player was being used by another application every time I tried to make the CD.  This took over an hour. I don't know of another way to make a CD on the mac; I was not using another program or application. Now it seems to be working fine. I am burning another copy of something I gave away.
I wish I knew what caused this. It was a real problem Saturday morning.

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