I am unable to use Yahoo chat since updating Firefox. My online contact pops up but when I try to click on it I get a circle with a line through it.

I have been using Yahoo chat for a few years. It stopped working last week and the only change was that my husband updated to the latest version of Firefox. I was wondering if I could disable that version so that I could resume my Yahoo chat.

Known issue, See:
* https://bugzilla.mozilla.org/show_bug.cgi?id=713014
this issue maybe fixed in beta/nightly release
* firefox.com/beta

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My partner deleted my itunes (10) library. I use a WD external back-up and retrieved my itunes library, but when i try to play a song i get the message 'could not be used because the original file could not be found Would you like to locate it?'

My partner deleted, by accident my itunes library. I have an iMac 10.6.7, Itunes 10. I use an WD passport as an external back up and retrieved my itunes library but now get the message "could not be used because the original file could not be found. Would you like to locate it?" so itunes is not recognised the exclamation marked songs, how do i get the retrieved files recognised. At times I get fed-up with Apple blocking files being used, although I like the product its restrictions are so silly!

You not only have to retrieve the library file from the backup drive but the actual music files (usually stored within the "iTunes Media" folder) as well.

I am using AOL and my refresh is on the far left I do not see a small circle with a line through it

Sagebrush - I am using AOL and my refresh is on the far left side of my adress box and I do not have a small circle with a line through it. I am computer dumb so bear with me.please.
Message was edited by: Nana Noland
Mike - I am using Windows 7 and I think my browser is Internet Explorer and I always use AOL to sign in.
Thank you for any help you can give.
Message was edited by: Nana Noland

While AOL uses IE as it's browser engine, it's and older version of IE (IE8) that DOESN'T have ActiveX filtering. Only IE10 and IE11 have the filtering.
BTW: If you have AOL software installed, (unless you're on a dialup connection and you NEED it to connect), you're basically taking up nearly a gigabyte of hard drive space for software that DOES NOTHING that the AOL website can't already do with Internet Explorer, or another browser. I was a "Windows/Mac connectivity specialist" for AOL in 2002 & 2003, and their software is what we geeks call "bloatware", meaning it's FILLED with all kinds of stuff that you'll never possibly use. My advice would be uninstall it altogether. Download Firefox. It's a much better browser than AOL or Internet Explorer. Download and install the Flash Player Plug-in (All other browsers) and the Shockwave FULL Installer (All Other Browsers)
For ALL your AOL content, use your Member name and password to login at http://www.aol.com/ where you'll find your AOL Mail, AOL Headlines, your AIM Buddy List, and EVERYTHING that was part of the AOL software, only it's ALL on AOL's servers, not your hard drive.

I am unable to drag any playlists to my ipod- the circle with red line through it shows up- what is up ?

I am unable to drag any playlists to my ipod- the circle with red line through it shows up and precludes it from being accepted- what is up ?

Though I have doubts for success, you might try a SMC reset. It can do no harm. Otherwise, barring suggestions from others, the Apple Store or qualified repair facility is the last option.
http://support.apple.com/kb/HT3964
Ciao.

TS3423 Mac book pro stops responding after Maverick OS restart. Currently have a circle with a line through it after 20+ hours. Tried to shut it down and use the Time Machine to restore but no response. How can I restore with Time Machine if it will not s

Mac book pro stops responding after Maverick OS restart. Currently have a circle with a line through it after 20+ hours. Tried to shut it down and use the Time Machine to restore but no response. How can I restore with Time Machine if it will not start?

sonjadg,
you can purchase a replacement pair of grey installation DVDs for your MacBook Pro from either Apple or iFixit. If Startup Manager is only showing an OS X Installer volume, then it sounds like the Mavericks installer had a problem midway through its installation process. To fix this, you’re going to need to erase your internal disk and reïnstall your original version of OS X from the grey Mac OS X Install DVD, use Software Update to get it back to 10.6.8 (presuming that your MacBook Pro originally came with Snow Leopard), and then restore from Time Machine.

Im using Creative cloud trial, i want to use Premiere speech analysis in spanish, i downloaded the language model, but when i try to use it , its blocked

Im using Creative cloud trial, i want to use Premiere speech analysis in spanish, i downloaded the language model, but when i try to use it , its blocke

You will likely get better program help in a program forum http://forums.adobe.com/community/premiere/content
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

I updated my ipod Touch 4g directly on ipod using wifi. on itunes too it shows ios 6.1.2, but when I try to restore it, itunes downloads the software again. What can I do now?

I updated my ipod Touch 4g directly on ipod using wifi. on itunes too it shows ios 6.1.2, but when I try to restore it, itunes downloads the software again. What can I do now?

Let the computer/iTunes download it. That is how Apple has it set up. When you restore via iTunes the IOS is reinstalled on the iPod. Thus, it needs to be on the computer.

How do I fix my ichat? My buddy list appears, but whenever I try to click on a buddy to chat, IChat won't let me. Nothing appears. When I try to click on "File" - "New Chat" Also nothing appears. What's wrong?

My buddy list appears, but whenever I try to click on a buddy to chat, IChat won't let me. Nothing appears. It won't let me chat regularly via text, or by video/audio chat. Even when I click on File -> New Chat, still nothing shows up! But, when I look at how many chats I have open, it says I have "X" amount of chats open! But nothing is there.........
If somebody tries to video chat me from my buddy list, I can see the request.... and then the video chat will work. But I cannot request anybody and if they send me a regular text ichat, ichat won't deliver it to me.
Somebody please help me I've tried so many things and nothing is working!!!!! :/

Hi,
This sounds like it is about Window positions.
iChat has Default places for Incoming Invites.
Video is always top Center of your Screen
Audio and Text chats are Upper right with the Audio slightly lower than Text Chats.
Secondary invites are sort of Stacked like when you open multiple files from the same App.
Your outgoing Windows are "Remembered" as to where the last one was when you used it.
This can be an issue if you use your Mac with a second display and turn Off Mirroring.
You windows can get "left" on the other screen.
Go to System Preferences > Displays and turn On Mirroring and the windows should come back to one Screen/display.
If this does not help go to your Home Folder/Library/Preferences and delete (Drag to Trash) com.apple.ichat.plist and restart iChat.
Unfortunately you will need to reset any iChat Preferences you have changed from defaults.
10:42 PM Tuesday; April 26, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.7)
, Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Unable to open e-mail since updating firefox yesterday

updated firefox yesterday. since updating i have been unable to open e-mails in my account. I am able to open emails using google chrome. but would prefer to use firefox, when i log into my account it states i have undeffined mail and will not allow me to open my inbox

@st3lla
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
Thank you,
Omar
I Work for HP

I am unable to use Muse in-browser editing. I have an active site, but when I enter my site plus /admin, the graphic dots move but the site goes nowhere and I am never given a chance to enter my email and password. I would greatly appreciate any help. I a

I am unable to use Muse in-browser editing. I have followed the activation instructions both in Muse and invited users. I have an active site, but when I enter my site URL plus /admin, the graphic dots move but the site goes nowhere and I am never given a chance to enter my email and password. I would greatly appreciate any help. I am thanking you in advance, Bleu

I'd keep trying the other way. You may have hit it when BC was doing an update or something. If it works one way it should work the other way. But sometimes BC can be kind of temperamental and you have to do a little dance or something to get it to work. But it generally comes around and fixes itself in short time.
Have you tried the other way again?

HT4623 Since updating iOS 6 1 3 on my iPad when I try to use YouTube all I get is playback error

Since updating iOS 613 on my pad , when I try to use YouTube all I get is play back error?

there are a few things you can try.
Go to settings>general>reset>reset all settings. if that does not help then do a back up and restore of the iPad these articals will help you with that.
Back Up: http://support.apple.com/kb/ht1766
Restore: http://support.apple.com/kb/ht1414

I have hundreds of photos on my computer but when I try to click on them it shows a grey box with an exclamation mark. How do I get the program to let me edit and use the photos?

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Remember: we cannot see your machine. There are 9 different versions of iPhoto and they run on 8 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Basic things like :
- What version of iPhoto.
- What version of the Operating System.
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When i try to enlarge a thumbnail i get a blackscreen with an exclamation mark. what can i do I am using iPhoto9

When I try to open a photo within iPhoto library thumbnail, all I get is a dark screen with an exclamation point. I am not sure what I have done, nor do I know how to fix it. Please help

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Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

Help !! I am trying to uninstall and then reinstall itunes but when I try to remove itunes it I get error message ~ the feature you are trying to use is on a network resource that is unavailable????? Any help would be great:) !!

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See if this previous discussion will help. It is markd as solved:
I am trying to uninstall itunes as it will not open error 7 (windows 126) so that I can reinstall but keep getting the message.. The feature you are trying to remove is on a network resource that is unavailable itunes.msi... Any suggestions anyone
It was the one with the green checkmark on the right side of this page.

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I can't insert a jpeg photo.Photoshop General Discussion

Can you OPEN the photos in the normal way in Photoshop, using Open from the File menu?

I am unable to use Yahoo chat since updating Firefox. My online contact pops up but when I try to click on it I get a circle with a line through it.

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