I am unable to verify my account (via email) to use iCloud storage, can't get Apple to send the email
Why won't Apple send me an email so I can verify my account to use iCloud storage?
I am sorry to hear that you are unable to verify your Firefox account. Here are some possible solutions:
*AOL has been known to block a lot of emails and items in them. Try verifying your account with another email provider.
*Try copying the link to verify your account and pasting it into another tab.
*See if it works in a different browser. It may be a bug in the email.
*If these do not work, could you send us a screenshot of what is happening? See the link below.
How to take a screenshot:
[[How do I create a screenshot of my problem?]]
Similar Messages
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My camera and iBooks have stopped sending emails, the function and ability to create the email is still there but my iPad will no loner send the email or even store a draft on my account to suggest the email was ever written; please help I really need this functionality.
Can you send any emails at all indicating that the mail app is working? Did you try any basic stuff yet?
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Close those affected apps and restart the iPad. Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
I have an Ipad2 and have tried severally to re-add my hotmail account but couldn't. In collaboration with Apple personnel today (10/17/2012), we routed the Settings and General via the home page but solution appears elusive. I can't get pass "Unable to verify your account information" Hotmail feedback has it that the problem is with the iPad since I can access the hotmail account on my laptop, desktop, and smart phone, Can someone please help me in this matter.
I see you have resolved this problem but for anyone else trying to sort out their Hotmail account on their iPad try the following:
Try deleting your Hotmail account from your iPad/iPhone (making sure you can access your emails from your PC or other device as all your email history will also be deleted). Then under Settings go to 'Add an account' and click 'Other'(don't use the Hotmail heading). Fill in the required details for your Hotmail account and wait for account to be verified. This has just worked for me. Good luck! -
When i go to sign into apple id it says "We apologize but we are unable to verify your account information online". When i go to "Not sure if you have an Apple ID?" It says "We apologize but we are unable to verify your account information online" When i try to sign in with my email it says "you already have an account????
Might I suggest a password reset?
Maybe you can click on the Reset Password link instead of trying to log in at appleid.apple.com.
I'm not sure if that would work, but its worth a try.
~Lt. Leviathan -
Bought a new iPad2 with wi-fi access. I am at home on my wi-fi network using iPad. Trying to add my Hotmail account to the iPad so I can retrieve my e-mail messages. When I try to add the Hotmail e-mail account to the iPad, I select Windows Live Hotmail on the iPad. I then enter my Hotmail e-mail address and Hotmail password in the iPad. The iPad then says Verifying. Then a box pops up saying "Hotmail Account, Unable To Verify Account Information". I spent about an hour on the phone with iPad support and they tried everything they could to no avail. iPad support said I would need to contact Hotmail support. I have learned that Hotmail does not have a support phone number that you can call, only a search area that is of no help. I am able to log onto my Hotmail e-mail account no problem on my regular computer. I was able to program my wife's Comcast.net e-mail into the iPad no problem and bring up her e-mail on the iPad. I can not get past the "Unable to verify Hotmail Account Information" message on the iPad. Frustrated, want to be able to retrieve my Hotmail e-mail messages from my iPad, please help! Thank you.
My hotmail was working properly until one month ago , then I do not what happens ... My mistake has been to cancel that account and try to re-load it... I am blocked at "unable to verify account details".
I read and follow carefully all your steps here above but it is not working!!
I also try to ask securiry code to mocrosoft and put it instead of hotmail password when creating new Ipad account but nothing.
I try to go everywhere on microsfot pages and on my mail account setting but I can not find any help from there. From PC is working
I try to choose "other" from the list of account and insert there hotmail account, both indicated adsHOTMAIL or OUTLOOK, but in this case it tells me "username or password for POP3.live.com are uncorrect.... what is POP3.live.com??
I already try everything find in the net here and elsewhere ... I have hotmail account since years can not thik to change it .... Some other help?? Some indication I have not yet try?
Why does not appear OUTLOOOK from the choice of default account in the "add account section"????!??!???? -
I cannot login into my inbox for Apple ID email so i am unable to verify my account, which means i can't use icloud or use the app store.
For all Users...I just fixed mine and am now able to log on.
Yesterday there was a Quick Time update to 7.3.1 that fixed a security issue that was allowing access to your computers. I thought that my auto update would install this and it didn't. I had to manually download from apple and install the update.
http://www.apple.com/quicktime/download/
I used the "with iTunes" version and now I can log into my account with out the "null" error appearing.
This was pointed out to my by QuickDraw so he gets all of the credit. -
Hello
I have a problem with security questions and i cant reset to my email
The error was
Exceeded Maximum Attempts
We apologize, but we were unable to verify your account information with the answers you provided to our security questions.
You have made too many attempts to answer these questions. So, for security reasons, you will not be able to reset password for the next eight hours.
Click here for assistance.
i waited more than eight hours. and back to my account but it is the same ( no change ) i cant find forgot your answers
http://www.traidnt.net/vb/attachment...134863-333.jpg
can you help me pleaseAlternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
We were unable to verify your account
I want to try the Azure. I followed the Free trial step in the web site. After entered the mobile phone number and requested sending the
SMS it show "We were unable to verify your account" Kindly advise.Hi,
You can call the local support number from the page to ask them to verify the account for you. If not, you can ask them to open a support ticket for you.
Thanks,
QinDian Tang
MSDN Community Support | Feedback to us
Develop and promote your apps in Windows Store
Please remember to mark the replies as answers if they help and unmark them if they provide no help. -
Error: Unable to verify your account or device
Hi all, yesterday I've upgraded my iMac to Mac OS X Lion. I can sign in with my Apple ID in iTunes, but not in the Mac App Store and also in FaceTime. When I try to buy something in the AppStore (I've tried something free) I get something like this: "Unable to verify your account or device. Contact customer support for further information"
What I should do t solve this problem? ThanksHelp please
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Tried changing my apple Id to the alternate icloud address. It asked me to verify it through my email address (primary) which I never received.
Requested to resend the validation email address a couple of times but failed to receive the verification. At that point, my icloud account failed to connect and kept on asking me to verify my account.
Any thoughts?Hi rashadbibi,
If you have not received your verification email for your iCloud account, I would suggest that you troubleshoot using the steps in this article -
If you didn't receive your verification or reset email - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L -
I have problem with my ipad , when i want to update ios 6 to 6.0.1 this message appear " unable to verify update , ios 6.0.1 faild verification because you are no longer connected to the internet" but my ipad is connected . Plz help me .
Not very helpful but I have the same issue. Plugging in and doing the update via. iTunes will probably work but I find that whole experience annoying (downloading apps not on the Mac, etc..)
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can not verify apple id. The email on my itunes account is no longer good.
You can change it. At the top of iTunes, click Store > View My Account, log in with your password, View Account. To the right of your Apple ID click the word Edit, and it will take you to a page where you can edit your email address.
You are right to avoid creating a new account if at all possible, since having multiple accounts usually causes complications down the line. -
I have updated my iPad, my wife's iPad, but both our iPhones (5S) and (5C), give the following error every time we try.
"Unable to verify update. iOs 8.0.1 failed verification because you are no longer connected to the internet."
We are obviously connected to the internet because the updated downloaded on all 4 devices, but the iPhones will not go the next step.
Wifi ok
Connection ok
Help ...
MarkApple has pulled the iOS 8.0.1 update due to problems.
iOS 8.0.2 will be released in "the next few days".
Loss of cellular service or ability to use Touch ID after updating to iOS 8.0.1 on iPhone 6 or iPhone 6 Plus
We have a workaround for you if you have an iPhone 6 or iPhone 6 Plus and you lost cellular service and Touch ID functionality today after updating to iOS 8.0.1. You can reinstall iOS 8 through iTunes by following the instructions below. We are also preparing iOS 8.0.2 with a fix for the issue, and will release it as soon as it's ready in the next few days. -
Using my work email setup on my iPhone 5 I am able to send emails to all my colleagues on same network but I am unable to send the email on my own hotmail account. Please help !!
I have setup email using POP settings.Okay, so you are sending mail from a work account on the iPhone 5, however if you try to send it to your hotmail or gmail accounts from the same work account, they are not received on the hotmail or gmail account? Is that correct?
YES - (The message is shown as delivered as its moved to sent folder)
Then secondly, if you attempt to send mail to anyone from the hotmail or gmail accounts on the phone to anyone at all, they show sent but never arrive. Is that correct?
NO - I dont have any hotmail/gmail account setup on my phone. Its a new work phone and I only have work email account setup on the phone. I was just trying to send a test email to my hotmail and gmail account but failed to receive those using my work email account on iphone 5.
I have tried receiving email on my work account on iphone, sent from my hotmail account (using web) and received it.
Incoming is all fine and I am able to receive emails from all sources but outgoing is only sucessful if I send it to anyone using my company's email account.
Sorry if my question wasn't clear earlier. I really need to fix this..
Best regards, -
I have a 100 credit in my iTunes account and I am not able to log in to my account because my email is no longer active, can a get a credit for amount i have in my account?
Why can you not login into the account ? You should be able to if you remember the account's password, if you can't then you can get it reset e.g. by answering your account's security questions : http://iforgot.apple.com
If you can't reset it via your security questions then contact Support in your country, they should be able to reset your password (and security questions) for you (after they've verified your id and that it's your account).
Contacting Apple about account security : http://support.apple.com/en-us/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
You can then change the primary email address on your account e.g. by logging into it via the Store > View Account menu option on your computer's iTunes, or via the 'manage your apple id' button on http://appleid.apple.com
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