I am unable to view movies that are sent via Messages.

I cannot view movies sent to me in messages. I get a screen that looks like this:  MOV_6373.MOV.mov  QuickTime movie 1.2MB

What device are you trying to watch movies sent through messages on? If it's an iPhone, iPod Touch, or iPad, try double-tapping the screen when it comes up with the movie name. If that doesn't work, try restarting your iPhone/iPod/iPad and turning off Wi-Fi or cellular data, depending on which one you're using, then turn it back on. Closing and reopening the messages app, or even all your apps, could help also. Keep in mind also that older iPhone models, like 3Gs, may not play movies sent through messages. If you're using a laptop and the messages app, I'd try the same things you would with an iPhone, but clicking instead of tapping of course. Those are the best suggestions I have, hope they help.

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