I am unsuccessful in trying to upgrade Firefox on my MacBook Pro
''locking as a duplicate - https://support.mozilla.com/en-US/questions/843154''
I download the file successfully, however I am not taking the proper steps to install
Problem resolved.
Similar Messages
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I'm trying to update Firefox on my Macbook Pro, and it says I don't have sufficient priviledges, and I don't know how to fix that!
Doc Tzee wrote:
I'm in the Admin account! What's MBP? I'm pretty new to Mac.
MBP = MacBookPro
Are there other accounts? Is it possible Firefox was installed on one of them?
Have you run Repair Permissions? -
Sorry I didn't realize the above was just a subject line.
I have been trying to download java for my macbook pro, but for some reason the function is not recognizing the internet. I am on and have checked several times .... I have checked through both safari and firefox but to no avail. Thanks for any help anyone can give.Not really a reply just some added info:
This is the error message I get saying the internet is not on, but clearly as I can send this message it has to be:
To open “Java Preferences,” you need to install a Java runtime, but you are not connected to the Internet.
I am connected through Wi-fi if that makes a difference. -
I tried to upgrade from XI Standard to Pro and it says I already have a more current version, but it's not Pro. What do I need to do to get Pro (installed, not the membership service)?
uninstall acrobat standard, clean and then install, Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
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I'm trying to reinstall Mavericks on used Macbook Pro. When I log in to my Apple ID, it says it was not the same ID used to purchase Mountain Lion. I need to change user/admin as a lot of the folders and apps are in Chinese!
The first thing you should do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. Look it up on this page to see what version was originally installed.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. If you don't have the media, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Once booted from the disc or in Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, buy it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able toauthorize it under your ID. In that case, contact iTunes Support. -
How do I uninstall Mozilla Firefox from my MacBook Pro?
I want to uninstall Mozilla Firefox from my MacBook Pro and am not sure how to go about it. I am looking for specific, step by step instructions. I have not tried anything yet (other than to try to find instructions on You Tube)
Thanks for your help!anitaanded1 wrote:
I want to uninstall Mozilla Firefox from my MacBook Pro...
Since the "FREAK OpenSSL bug" in the Mac which has been making the news over the last couple of days doesn't apply to Firefox but does affect Safari and other Mac browsers, you might want to hold off uninstalling for a bit. But if you must, drag the Firefox application to the Trash. Next, locate your Firefox profile in /Users/your user name/Library/Application Support/Firefox/Profiles and drag that to the Trash too. Then empty the Trash. -
I'm unable to do a clean install of Firefox 6 on Macbook Pro OSX 10.6.8.
I'm unable to do a clean install of Firefox 6 on Macbook Pro OSX 10.6.8. After trashing the firefox.app from the Applications folder and trashing a related file in the Library folder and then reinstalling, all of my previously opened windows and tabs reappear. And the history and bookmarks are populated too! Then, the computer freezes up so that I must reboot. Because these windows automatically open and the history and bookmarks are populated with my old history and bookmarks, I believe this is not a clean install. Please help.
Click on the blue Internet Recovery in nbar's post. That is a link to what computers can run Internet Recovery.
Do a backup, preferable 2 separate ones on 2 drives. Boot to the Recovery Volume (command - R on a restart or hold down the option/alt key during a restart and select Recovery Volume). Run Disk Utility Verify/Repair and Repair Permissions until you get no errors. Reformat the drive using Disk Utility/Erase Mac OS Extended (Journaled), then click the Option button and select GUID. Then re-install the OS.
OS X Recovery
OS X Recovery (2)
When you reboot, use Setup Assistant to restore your data. -
Since upgrading my mid-2010 MacBook Pro from the original Snow Leopard to Yosemite 10.10.2 there have been multiple instances of restart (crash) also slow operation & pop up message stating web content has failed. Any suggestions?
Many thanks for your interest, I've downloaded & run the app as suggested, report copies & pasted below.
Problem description:
Following upgrade from Snow Leopard to Yosemite 10.10.2 machine is slower & suffers from shut down / reboot and closing web pages due to unexpected error
EtreCheck version: 2.1.8 (121)
Report generated 6 February 2015 08:40:29 GMT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 75
Video Information: ℹ️
Intel HD Graphics - VRAM: 288 MB
Color LCD 1440 x 900
NVIDIA GeForce GT 330M - VRAM: 256 MB
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 0:13:14
Disk Information: ℹ️
Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 318.84 GB (134.68 GB free)
Core Storage: disk0s2 319.21 GB Online
MATSHITADVD-R UJ-898
USB Information: ℹ️
BUFFALO HD-PVU2 500.11 GB
EFI (disk2s1) <not mounted> : 210 MB
Time Machine Backups (disk2s2) /Volumes/Time Machine Backups : 499.76 GB (257.33 GB free)
Apple Internal Memory Card Reader
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] jp.co.buffalo.driver.turbousbhdd (1.0.0) [Click for support]
Launch Agents: ℹ️
[loaded] com.hp.help.tocgenerator.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
Skype UNKNOWN (missing value)
Safari Application (/Applications/Safari.app)
Dropbox Application (/Applications/Dropbox.app)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
ConnectService Application (/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 2.4.4.2 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Silverlight: Version: 4.0.60129.0 [Click for support]
iPhotoPhotocast: Version: 7.0
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 318.84 GB Disk used: 184.16 GB
Destinations:
Time Machine Backups [Local]
Total size: 499.76 GB
Total number of backups: 184
Oldest backup: 2010-12-10 15:37:39 +0000
Last backup: 2015-02-06 02:49:24 +0000
Size of backup disk: Too small
Backup size 499.76 GB < (Disk used 184.16 GB X 3)
Top Processes by CPU: ℹ️
5% WindowServer
1% ConnectService
1% Skype
0% systemstatsd
0% launchd
Top Processes by Memory: ℹ️
193 MB Skype
168 MB mds_stores
132 MB com.apple.WebKit.WebContent
107 MB Mail
99 MB ocspd
Virtual Memory Information: ℹ️
889 MB Free RAM
1.99 GB Active RAM
455 MB Inactive RAM
825 MB Wired RAM
1.11 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Feb 6, 2015, 08:27:32 AM /Library/Logs/DiagnosticReports/com.apple.AmbientDisplayAgent_2015-02-06-082732 _[redacted].crash
Feb 6, 2015, 08:25:19 AM Self test - passed
Feb 5, 2015, 04:37:08 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-05-163708_[redacted].crash
Feb 5, 2015, 10:01:02 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-05-100102_[redacted].crash
Feb 5, 2015, 12:03:59 AM /Library/Logs/DiagnosticReports/HP Scan_2015-02-05-000359_[redacted].cpu_resource.diag [Click for details]
Feb 4, 2015, 11:58:58 PM /Library/Logs/DiagnosticReports/HP Scan_2015-02-04-235858_[redacted].cpu_resource.diag [Click for details]
Feb 4, 2015, 11:54:35 PM /Library/Logs/DiagnosticReports/HP Scan_2015-02-04-235435_[redacted].cpu_resource.diag [Click for details]
Feb 4, 2015, 11:49:03 PM /Library/Logs/DiagnosticReports/HP Scan_2015-02-04-234903_[redacted].cpu_resource.diag [Click for details]
Feb 4, 2015, 09:40:16 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-04-214016_[redacted].crash
Feb 4, 2015, 09:38:12 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-04-213812_[redacted].crash
Feb 4, 2015, 09:27:56 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-04-212756_[redacted].crash
Feb 4, 2015, 09:25:25 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-04-212525_[redacted].crash
Feb 4, 2015, 09:20:16 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-04-212016_[redacted].crash
Feb 4, 2015, 09:18:10 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-04-211810_[redacted].crash
Feb 4, 2015, 09:12:54 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-04-211254_[redacted].crash
Feb 4, 2015, 08:40:48 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-04-204048_[redacted].crash
Feb 4, 2015, 08:22:04 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-04-202204_[redacted].crash
Feb 4, 2015, 12:11:35 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-04-001135_[redacted].crash
Feb 3, 2015, 09:44:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-03-214433_[redacted].crash
Feb 3, 2015, 05:40:21 PM /Library/Logs/DiagnosticReports/HP Scan_2015-02-03-174021_[redacted].cpu_resource.diag [Click for details]
Feb 3, 2015, 09:05:45 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-03-090545_[redacted].crash
Jan 28, 2015, 06:10:42 PM /Library/Logs/DiagnosticReports/Kernel_2015-01-28-181042_[redacted].panic [Click for details]
Jan 21, 2015, 10:51:25 PM /Library/Logs/DiagnosticReports/Kernel_2015-01-21-225125_[redacted].panic [Click for details]
Jan 20, 2015, 11:12:47 AM /Library/Logs/DiagnosticReports/Kernel_2015-01-20-111247_[redacted].panic [Click for details]
Jan 18, 2015, 09:57:31 AM /Library/Logs/DiagnosticReports/Kernel_2015-01-18-095731_[redacted].panic [Click for details]
The only observations are that the backup drive is deemed too small and the quite long list of diagnostic reports dated between Jan 18, 2015 (which I believe is the day I upgraded to Yosemite) & today the latest Yosemite update was installed on Jan 28, 2015
Any further assistance will be appreciated -
HT201343 Can I upgrade my mid 2010 macbook pro to use airplay?
Can I upgrade my mid 2010 macbook pro to use airplay?
Unfortunately, no you can't.
Just to be clear. Your computer will support AirPlay it's just AirPlay Mirroring that requires newer hardware.
Matt -
I am trying to watch movies from my macbook pro (2010) on my new vizio tv. I connected the minidisplayport to HDMI cable (bought from the apple store) and switched the input to the right input but nothing happens. What am I doing wrong?
Hi T,
Open Sys Prefs > Displays and check the settings there. -
Only recently has Firefox for my macbook pro been acting strange when starting up. I will hear a piano chord play only once when the tabs are loading. Over the past two-three weeks on daily usage, this has happened three times. I'm just concerned my macbook has a virus/bug or if this can be resolved with changing a preference/setting in Firefox. I don't believe this is a problem with my computer itself and I have checked the notification alert sounds and none are the piano chords I'm hearing. I am currently using two add-ons: Tabs-mix plus and FVD Speed Dial if that helps.
Does it happen when you start up in Safe Mode?
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).
'''If Firefox is open,''' you can restart in Firefox Safe Mode from the Help menu:
* Click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
'''If Firefox is not running,''' you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode".
;[[Image:SafeMode-Fx35]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem. -
After upgrading to yosemite my macbook pro late 2011 does a random sound from time to time.
After upgrading to yosemite my macbook pro late 2011 does a random sound from time to time. Its completely random and i already checked all apps in use and its not from them.
Sounds like Notifications app.
Maybe some other app. In SystemPreferences->Users&Groups->LoginItems tab: remove all entries with the minus sign underneath. This will not uninstall anything, you have to start those apps by hand now. Restart.
Still there?
Yes: Restart again while holding the shift key, this will start the mac in SafeMode: only the necessary items are loaded to run.
Still there?
Yes: Make an etrecheck list and post it here.
No: Restart, put the items in the LoginItems back, one by one, restart after each entry, and you will find the "culprit"
Please report accordingly. I will be back in 24 hours. -
After upgrading to Yosemite, my MacBook Pro now requires me to enter a password whenever I start up my computer. I want to eliminate this step and to go back to the ability to reboot and begin using without a login. How do I accomplish this?
Hightlight Login Option. This will bring up the window showing Automatic login.
Please post a pic of your window if Automatic login is missing. Make sure your personal info is not showing. -
Hello, I just bought a Snow Leopard and I have tried to install this on my macbook pro 2008 (10.5.8) and I can not do it. I have to erase the hard drive before in order to succeed. Please tell me step by step what to do. I appreciate very much your help.
ThanksHere are the directions:
http://support.apple.com/kb/HT3910?viewlocale=en_US
Ciao. -
Hi,
I purchased Huawei Dongle and trying to connect with my new MacBook Pro (OS- Mountain Lion) USB port 3.0 but unfortunately it does not support.
When I plugged in my macbook the power is flowing in dongle due green light blinking twice in every 3 sec but no connection found or diver shown.
Please let me know how I have to use it. I got some suggestion for USB hub 2.0 but It does not make any sense and driver installation.
So please suggest proper direction to use it and provide link to install any driver.
Thanks
Tauheed AhmadYes Clinton I did same, but they were (Huawei customer support) surprised about this problem, They behave like they have no idea about USB 2.0 and 3.0 knowledge. They handsUp that reason I posted my problem in this forum.
So is there any better solution to use any mediator between these USB version handling, Please let me know.
Thanks
Tauheed
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