I am updating my ios and now the phone is locked up
I was trying to up date my ios and now my phone won't do anything
Try this First...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
If no joy...
1) Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
NOTE:
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
Similar Messages
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i just tried to update ios, and now my phone wants me to connect to itunes. I dont have a PC anymore. what can I do?
No, I'm sorry. If you're seeing that Connect to iTunes screen that means the phone is in recovery mode and needs to be restored.
If you can't borrow a friend's computer, you can go to the Apple Store and they will restore it for you. -
Just bought iph 6 and now the phone is lock up and dont allow to restore! What a disappoint!
Try this support article > iOS: Unable to update or restore
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i bougt my son a unlocked iphone 3gs for xmas, i have accidently done the latest update and now the phone is saying no servive can anyone help,
thanksGenerally this is a sign that the iPhone had previously been
hacked/modified/jailbroken and the update relocked it to the
original wireless carrier. If this is the case, only that wireless
carrier can unlock your iPhone. You must contact them to see
if they offer unlocking and if you qualify.
Where did you acquire this iPhone?
What wireless carrier did you use before this problem?
Does the app Cydia appear on your iPhone?
What does it say when you look at Settings=>General=>About=>Carrier? -
Tried updating to the new IOS and now the phone won't work, suggestions?
I tried to update the newer version of IOS on my Iphone 4S. After the update an Itunes icon and the adapter appeared on my screen.
I tried restoring the phone but it erased all of my data and now I can only take calls. I can no longer make calls and or send or receive text.
Any suggestions, or should I just take it to an Apple Store?
Any and all suggestions are welcome.That picture is trying to tell you that there is a problem and you must connect it to your computer and restore with iTunes to fix it.
Allan -
Hi! I need help! I put my sim card into a new iphone (3g) and then tried to put it back into the old one to get my contacts from it. Now the old iphone is locked and it's asking for a passcode, but I never set up a passcode on it. Has anyone experienced this or does anyone know what to do? Thanks!
Not sure if this applies to your region, but in Australia the SIM password is often written on the "credit card" sized plastic card that the SIM was provided to you with the phone by the telco. Do you still have this? It could be in the iPhone box?
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Updated my iphone 3gs to the 5 ios and now my phone wont read my sim card when i reacticate it
updated my iphone 3gs to the 5 ios and now my phone wont read my sim card when i reactivate it.
Every time i connect it to itunes all it says is "There is no SIM card installed in the iphone you are attempting to activate." Even thought there is a sim card connected in my phone.Is the SIM from a supported carrier?
Is the device carrier locked, officially unlocked, or hacked to be unlocked?
Has the SIM been reseated? If not, try that.
Also, basic troubleshooting is reset, restart, restore. Has any of that been tried? -
I performed an iOS 7 software update on my iPhone yesterday, and now the phone is not working at all. The iPhone screen shows to connect to iTunes to restore. I've have done this, and still the iPhone is not working. What going on?
I have no idea what may have caused your MacBook to stop working, but from your description it kind of sounds like it may have started before you ran Software Update and installed the new Apps. Just the general slow feeling and bugginess is what tips me off. You said that you weren't sure if you had closed all open windows, that doesn't matter if the computer restarts itself. It automatically closes all other open applications when restarting.
As to your data being retrievable, if when you take it in they do a fresh install of the OS, then no, it will not be unless you want to pay several thousand dollars to a software retrieval company.
I am glad to hear that you have taken into the Apple Store to get it fixed, and that you have all of your purchased music backed up to your iPod. You should be able to just transfer it all back to iTunes once you get your computer back should it be necessary.
As a side note, the proper place for this topic would probably in the MacBook forums, not iTunes since there is no evidence that iTunes started the issue. -
Hello Mans and Womans! I live the problem to my iphone.While I was updating firmware update(my iphone is iphone 3G iOS 4.1.2) 4.2, the iphone gave an error(1015:error type).And now, the phone be rescue mode.I tried a lot of method, but ı didnt succesful it.Please help mee!!
You can try putting the iPhone into DFU mode and see if that will let you restore and remove the jailbreak:
http://osxdaily.com/2010/06/24/iphone-dfu-mode-explained-and-how-to-enter-dfu-mo de-on-your-iphone/
Some jailbreaks cannot be removed and in some cases will permanently disable your iPhone. If that happens to you, then you will have to buy a new iPhone; Apple will provide no support, warranty or out-of-warranty, for a jailbroken iPhone.
You're on your own from here. We can provide no further help with a jailbroken iPhone in these forums.
Good luck. -
Just updated my 4s to iSo 6 and now the phone does to pair with my Lexus anyone have/solve this issue? Is it a firmware problem with the car?
Was it pairing before the iOS update?
If so, delete the pairings in the device and the car, then try again.
If it was not, the issue is most likely the car. -
I have updated my iOS and now my hotmail will not verify my password through apple mail app. I have reset password - tried new password and old password and it still gives me password incorrect. Hotmail works fine on Mac. Has anyone had this difficulty and been able to resolve it?
Did you try deleting the mail account, then adding it back? I've read a lot of times that is what needs to happen in order for it to work properly.
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i tryed to update my iphone and now my phone screen show the itunes logo with a wire and won't turn on, i tryed to update my iphone and now my phone screen show the itunes logo with a wire and won't turn on
Did you try to connect in recovery mode to your computer, explained in this article?
iOS: Unable to update or restore -
I bought this MAC from a family member. Did everything need to change items to my apple id. Today I did the update for IOS Yosemite now the app store is auto filling with someone else id?? But they seem to be my apps??
If you didn’t erase the drive and install using you AppleID, then the OS and the purchased apps are still registered to the other AppleID. You cannot change that by logging into iCloud. Apps are forever tied to the AppleID used to purchase/download them.
You have to erase the drive and download/install the Apps using your AppleID. -
I have a Mac book pro and I did an update for itunes and now the itunes application won't open t
I have a Mac book pro and I did an update for itunes and now the itunes application won't open
Yes. Check to see if the iTunes application has been moved or renamed before installing it.
(67527) -
iTunes offered to update my old iphone to version 3. something and now the phone doesn't work because it says the SIM is incompatible.
This is the sane SIM that was working fine before the update.
I even uploaded some photos.
How can i get back the old version of iphone software so that it accepts my SIMThe original owner has a new iphone and he gave me this one. All we did was put my SIM card in and it worked; I'm sure he didn't have to hack it to unlock it. He just had this old phone lying around.
How can he authorise unlocking it if he doesn't have the same SIM anymore -he'smoved countries a few times.
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