I am updating my OSX and I keep getting an error 102,

I am updating my OSX and I keep getting an error 102

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select "/var/log/install.log" from the file list. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them (command-C) to the Clipboard. Paste (command-V) into a reply to this message.
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

Similar Messages

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    I'm trying to update my itunes and I keep getting the error:the feature you are trying to use is on a network resource that is unavailable.

    Which particular .msi file (or files) does the message (or messages) go on to say cannot be found? (Several different .msi files might be mentioned in this context: itunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)

  • HT201413 I am trying to update my ipods and I keep getting an error message saying iTunes could not back up the ipod because a session could not be started.  I have followed all trouble shooting advice and still the same message.  Any suggestions would be

    I am trying to update my iPod touches and keep getting an error message saying iTunes could not back up my iPod because a session could not be started.  I have followed all trouble shooting advice found on the apple website, unplugged and replugged the device, restarted my computer, etc.  Any suggestions would be much appreciated.  Thanks

    I have the same issue, except I can't even sync.

  • I was trying to update my iTunes to 11.1.3 and I keep getting an error message

    I was trying to update my iTunes to 11.1.3 and I keep getting the error message "iTunes has an invalid signature. The download has been removed or stopped".  Thanks

    Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
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  • I am trying to update my bank information in iTunes and I keep getting an error message stating it doesn't match my bank information. I also have 9 pending charges from iTunes. Please help

    I am trying to update my bank information in iTunes and I keep getting an error message stating it doesn't match my bank information. I also have 9 pending charges from iTunes. Please help

    Contact iTunes Customer Service and request assistance
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  • I tried to download the new update, and I keep getting an error message, that it cant be downloaded!

    I tried downloading the new update, and I keep getting an error message that it can't be downloaded!

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  • I have a 2nd generation iPod touch.  I have not updated the software from version 2.2.1.  When I connect to iTunes to update to 4.2, I keep getting an error message.  Has anyone else had this issue and figured out a way to fix it?

    I have a 2nd generation iPod touch.  I have not updated the software from version 2.2.1.  When I connect to iTunes to update to 4.2, I keep getting an error message.  Has anyone else had this issue and figured out a way to fix it?

    Error -1
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    Also see:
    -1 error
    -1 error too

  • Hey im trying to update/ install itunes and i keep getting "the feature you are trying to use is on a network resource that is unavailable" HELP!

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    Which particular .msi file (or files) does the message (or messages) go on to say cannot be found? (Several different .msi files might be mentioned in this context: itunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)

  • I'm trying to install itunes on my new computer and I keep getting the error message about Windows Installer. It does not show up under "Programs".

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    Repair your Apple software update.
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  • Trying to burn an audio cd and i keep getting an error 4000

    Im trying to burn a audio cd and i keep getting this error...
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    Toonz,
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    System manufacturer System name
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    UpperFilters: GEARAspiWDM (2.0.4.3),
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    USBSTOR\DiskGenericSTORAGE_DEVICE_0128, Bus Type USB
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    Current user is administrator.
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    Audio CD in drive.
    Found 12 songs on CD, playing time 52:07 on Audio CD.
    Track 1, start time 00:02:32
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    Track 3, start time 07:17:40
    Track 4, start time 12:02:52
    Track 5, start time 14:45:60
    Track 6, start time 18:26:50
    Track 7, start time 22:09:52
    Track 8, start time 26:10:70
    Track 9, start time 29:56:32
    Track 10, start time 34:10:25
    Track 11, start time 38:44:55
    Track 12, start time 43:17:67
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    Get drive speed succeeded.
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    The drive CDRW speeds are: 8.
    The drive DVDR speeds are: 8.
    The drive DVDRW speeds are: 8.
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  • I am trying to snyc my ipod and I keep getting an error: iTunes has stopped working.

    I am trying to snyc my ipod and I keep getting an error: iTunes has stopped working.  This following are the details of the error:
    Problemsignature:
      Problem Event Name:           APPCRASH
      Application Name:                iTunes.exe
      Application Version:             10.4.1.10
      Application Timestamp:        4e4e1904
      Fault Module Name:             iTunes.dll
      Fault Module Version:          10.4.1.10
      Fault Module Timestamp:     4e4e18db
      Exception Code:                   c0000005
      Exception Offset:                 001c5af0
      OS Version:                          6.1.7601.2.1.0.768.3
      Locale ID:                             1033
      Additional Information 1:    0a9e
      Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:    0a9e
      Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
    The ipod is updated except for the contacts.
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    thebiddy52

    Maybe:
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

  • HT201442 Trying to restore my iphone 4 and I keep getting unknown error 21 and then it stops?

    Trying to restore my iphone 4 and I keep getting unknown error 21 and then the restore stops.

    Hello sdavies26,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    Resolve iOS update and restore errors in iTunes
    http://support.apple.com/kb/ts1275
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694#10
    Check for hardware issues
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
    Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
    Have a nice day,
    Mario

  • I have installed and uninstalled i tunes to windows vista several times and i keep getting an error message of no apple support

    I have tried numerous times to install and uninstall i tunes on windows vista and I keep getting an error message of no apple support.  Anyone have a solution to this?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version, or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
    tt2

  • I have a new windows 8 computer and i keep getting the error 2 i have undownloaded like it asks and then redownloaded and it sill is not working help?

    I have a new windows 8 computer and i keep getting the error 2 i have undownloaded like it asks and then redownloaded and it sill is not working I have done this about 6 times, It also is telling me that Apple Aplication support was not found.  Help?

    See Troubleshooting issues with iTunes for Windows updates.
    tt2

  • Im trying to convert a PDF into an excel document and I keep getting an error message that reads "An error has occurred while trying to access the service". WHat am I doing wrong?

    Im trying to convert a PDF into an excel document and I keep getting an error message that reads "An error has occurred while trying to access the service". WHat am I doing wrong?

    it seems my subscription had expired so I signed up again.. It was still having trouble so I repeated the sign up process again.. Then it worked perfectly.. Unfortunately, I think I just subscribed twice and need to cancel one of them. Ugh. Such a pain when I'm trying to get this project completed. I'll be canceling at least one of the subscriptions in the morning. Adobe is not my favorite company right now. None of this was intuitive. And trying to get help was an absolute waste of an hour.
    Regards,
    Nathaniel
    [removed by moderator]

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