I am upgrading to 10.8.3 snow leopard and it has been 3 hours with a white screen - is it supposed to take this long?

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It looks like your MacBook Pro is restarting. Just hold the Power button until your computer turns off, and then turn it on again, so OS X should start properly

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Upgraded to Mac OS X Snow Leopard and final cut express 4 will not work

upgraded to Mac OS X Snow Leopard and final cut express 4 will not launch but my final cut express HD 3.0 version comes up. I reinstall my final cut express 4 upgrade disc and it still will not launch.
Where do I go from here?

You installed from the discs, right?
What happens when you try to launch? What are you doing to launch and what happens you do it? Can't see you computer from here. If you probably need to contact Apple with an installation issue on a new computer.

I used Roxio VHS to DVD for Mac (have iMac with Snow Leopard) and the audio does not synch with the video when playing in iMovie. Any suggestions to fix?

I used Roxio VHS to DVD for Mac (have iMac with Snow Leopard) and the audio does not synch with the video when playing in iMovie. Any suggestions to fix?

Thanks for the reply. I tried playing with detaching the audio in iMovie, but with 20+ hours of video to correct, it would take too long. After 28 hours, Corel/Roxio tech support replied that it is a known bitrate mismatch problem and they have no real fix. I strongly suggest not to buy this product.

I upgrade my mid 2007 IMac to Yosemite and it has been running very slowly since then. I have 3GB of ram. Should I go back to Mavericks?

I upgraded my mid 2007 IMac to Yosemite and it has been running very slowly since then. I have 3GB of ram. Has this been a problem for anyone else?

Your iMac year and model is low on RAM.
3 GBs is really not enough RAM to operate your Mac under OS X Yosemite OR Mavericks smoothly and efficiently.
New Macs now ship with 8 GBs of RAM as minimum, base installed amount of RAM.
Your Mac model can take a maximum amount of 6 GBs of RAM.
I strongly recommend purchasing and installing the necessary RAM amount to meet the 6 GB RAM total.
If you live in the U.S. , Correct, compatible and reliable Mac RAM can be purchased from online Mac RAM sources Crucial memory or OWC (macsales.com).
OWC (macsales.com) has the proper RAM module or kit needed to get your Mac to the 6 GB RAM total limit.
http://eshop.macsales.com/item/Other%20World%20Computing/5300DDR2S6GP/
RAM is user installable and is, relatively, easy to install be newbie and novice Mac users.
http://eshop.macsales.com/installvideos/imac_mid_2007_mem_h/
Good Luck!

I HAVE A IMAC OS X VERSION 10.4.11 AND I WENT TO UPGRADE TO MAC OS X SNOW LEOPARD AND A BOX CAME UP THAT SAID I DO NOT HAVE ENOUGH MEMORY WHAT DO I DO TO FIX THIS TO BE ABLE TO PUT LEOPARD CD IN AND UPGRADE?

I HAVE A IMAC OS X 10.4.11 IT IS 6 YRS OLD I WENT TO UPGRADE TO SNOW LEOPARD AND A BOX CAME UP THAT TOLD ME I DIDN'T HAVE ENOUGH MEMORY, NOW WHAT DO I DO TO UPGRADE TO SNOW LEOPARD?

If you are going to upgrade from Tiger to Snow Leopard, then I recommend doing a clean install. You can backup your current system to an external drive which I strongly recommend, but that has nothing to do with your RAM (memory.) The error refers to the amount of RAM installed in your computer which I'm guessing is only 512 MBs while Snow Leopard requires a minimum of 1 GB. And, I would recommend installing the maximum your model supports which should be at least 2 GBs. This all assumes your iMac is an Intel model.
Open System Profiler in the Utilities folder and report what you see displayed for the Model Identifier.
BTW, please post using mixed case. All upper case is the equivalent of shouting, and it's harder to read than mixed case.

I want to upgrade from OSX10.4 to snow leopard and can't find how to do it online. The local store won't do it.

I want to upgrade from OSX 10.4.11 to snow leopard and the local store say to do it online and I can't find out how to.

You will need to purchase the retail DVD for Snow Leopard (10.6) It should be available from the online Apple store.
Stedman

I have a desktop Mac OS X Leopard. I want to upgrade to Quicken 2007, Install Snow Leopard and download iLife '11. I heard that Quicken and Snow Leopard can clash and have problems. What would be the best order for installing these products. Thank You.

I have a desktop MAC OSX Leopard. I want to upgrade to Quicken 2007, install Snow Leopard, download iLife'11. I heard that Quicken and Snow Leopard can clash..........that is why I am upgrading Quicken. What would be the best order of installing these products. I have gotten defferent opinions and I want to be sure I install them correctly.
Thank You.

First, install OS X, then install your third-party software.
How to Install OS X Updates Successfully
A. Repair the Hard Drive and Permissions:
Boot from your current OS X Installer disc. After the installer loads select your language and click on the Continue button. Then select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger) and/or TechTool Pro (4.5.2 for Tiger) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
B. Make a Bootable Backup Using Restore Option of Disk Utility:
1. Open Disk Utility from the Utilities folder.
2. Select the destination volume from the left side list.
3. Click on the Restore tab in the DU main window.
4. Check the box labeled Erase destination.
5. Select the destination volume from the left side list and drag it to the
      Destination entry field.
6. Select the source volume from the left side list and drag it to the
      Source entry field.
7. Double-check you got it right, then click on the Restore button.
Destination means the external backup drive. Source means the internal
startup drive.
C. Important: Please read before installing:
1. If you have a FireWire hard drive connected, disconnect it before installing the
      update unless you will boot from this drive and install the update on it.
      Reconnect it and turn it back on after installation is complete and you've
      restarted.
2. You may experience unexpected results if you have installed third-party system
       software modifications, or if you have modified the operating system through
       other means. (This does not apply to normal application software installation.)
3. The installation process should not be interrupted. If a power outage or other
      interruption occurs during installation, use the standalone installer (see below)
      from Apple Downloads to update. While the installation is in progress do not use
      the computer.
D. To upgrade:
Purchase the Snow Leopard Retail DVD.
Boot From The OS X Installer Disc:
      1. Insert OS X Installer Disc into the optical drive.
      2. Restart the computer.
      3. Immediately after the chime press and hold down the "C" key.
      4. Release the key when the spinning gear below the dark gray Apple
          logo appears.
      5. Wait for installer to finish loading.
      6. Follow instructions.
After installing Snow Leopard you should update it by downloading and installing Mac OS X 10.6.8 Update Combo v1.1.

Upgrading from 10.5 to Snow Leopard and then to Lion

Hi guys, I have little knowledge about computers and can use some help. I have Late 2008 MacBook Aluminium Unibody laptop. It has 10.5.8 - Leopard on it.
I'm looking to upgrade to latest - mountain lion. after researching I've found out that I need to first upgrade to Snow Leopard and then to Lion.
My question is more around backing up the laptop to my external hard drive (500GB) using Time Machine.
-Should the hard drive be completely empty or just have more than enough space to back up laptop?
-Once backed up, do i need to restore the data only if the files get erased while upgrading to snow leopard/lion?
-If it does get erased, how do I restore the data from the external drive? Is it as simple as logging on to Time Machine and using a command?
-Is it safe to back up and restore?
I realize these questions are asked several times, but any help would be appreciated. Thanks so much.

Welcome to the Apple Support Communities
1. You don't have to erase the disk. Also, your files will be kept after upgrading, because an upgrade doesn't delete anything. Just make sure that you have enough space in the hard drive to install Mac OS X.
2. In case that the upgrade fails, you will have to restore your backup, but not before, because your files will be kept after upgrading, as I said.
3. If you have made a Time Machine backup, you will have to start from the Mac OS X DVD that came with your Mac holding the C key while your Mac is starting, going to Utilities menu and restoring the Time Machine backup, so your Mac will be the same as it was before upgrading Mac OS X.
4. Of course (when you restore a full Time Machine backup, Time Machine erases the hard disk), but don't do it unless the OS X upgrade fails

Lost my photos from iPhoto after upgrading 10.5.8 to Snow Leopard and then to Yosemite.

I just bought Snow Leopard to upgrade my iMac from 2009. It was running OS 10.5.8. I ran all the updates for 10.6.8 before I went ahead and download Yosemite. My iPhotos won't open, I downloaded the "iPhoto upgrader" from the apple website and it did nothing to remedy the problem. I cannot retrieve my photos and I'm panicking. I've read other posts of people "deleting" the iPhotos app and re-installing it, but the Mac App Store doesn't seem to have iPhoto as a downloadable app anymore. Can anyone please help me retrieve my photos? This is the only place I have the photos and I'm afraid I won't see them again. I also just used the iPhotos app that my iMac and came with because I didn't buy it separately, so there is no installation disk either.

Go to the App Store and check out the Purchases List. If iPhoto is there then it will be v9.6.1
If it is there, then drag your existing iPhoto app (not the library, just the app) to the trash
Install the App from the App Store.
Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
http://support.apple.com/kb/HT4928
One question often asked: Will I lose my Photos if I reinstall?
iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always.

I recently upgraded from Snow Leopard to Lion and now some CDs I use for school do not work. Can I create a partition to run both Snow Leopard and LIon or does it only work to run windows? How do I do this?

Getting a new CD from publisher is not an option as they would want me to pay for a new one and they are pricey. If possible I would prefer to keep my upgrade to lion but would go back to leopard if there's no other option.

You can add another partition on which you can install Snow Leopard. If you do, however, you cannot use Boot Camp Assistant to install Windows. Just so you know.
To resize the drive do the following:
1. Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
After the main menu appears select Disk Utility and click on the Continue button. Select the hard drive's main entry then click on the Partition tab in the DU main window.
2. You should see the graphical sizing window showing the existing partitions. A portion may appear as a blue rectangle representing the used space on a partition.
3. In the lower right corner of the sizing rectangle for each partition is a resizing gadget. Select it with the mouse and move the bottom of the rectangle upwards until you have reduced the existing partition enough to create the desired new volume's size. The space below the resized partition will appear gray. Click on the Apply button and wait until the process has completed. (Note: You can only make a partition smaller in order to create new free space.)
4. Click on the [+] button below the sizing window to add a new partition in the gray space you freed up. Give the new volume a name, if you wish, then click on the Apply button. Wait until the process has completed.
You should now have a new volume on the drive.
It would be wise to have a backup of your current system as resizing is not necessarily free of risk for data loss. Your drive must have sufficient contiguous free space for this process to work.
Boot from your Snow Leopard DVD and install on the volume you just created. Be sure you set the new partition as the target for your Snow Leopard system.

I have installed snow leopard and it has gone to the White screen with apple on an won't do any thing can someone help

I need help I have installed snow leopard as it told me to the screen went to the apple screen now won't do anything please help

Are you certain your Mac meets Snow Leopard system requirements?
Apple - Mac OS X Snow Leopard - Technical specifications
Boot from your Mac install disc, run Disk Utility. The startup disk may need repairing.
Using Disk Utility to verify or repair disks

Upgraded to v 11.2.1 recently and iTunes has been unstable since then by not opening

I upgraded to iTunes 11.2.1 recently and since then iTunes mostly doesn't open or stay open. Instead the ball of death spins around, and I can't do anything other than force quit. Once in awhile it is stable, and I am able to play music, etc. I tried upgrading to 11.2.2 but the problem remained the same.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.

I just upgraded from 10.5 to Snow Leopard and now my Flash Player won't upgrade. What do I do?

I get the message that the plug-in was blocked. Do I need to upgrade something else?

Check System Preferences->Flash Player and check the settings and the installed version. 12.0.0.38 is the latest.

I am thinking about upgrading to Mountain Lion from Snow Leopard and am wondering if I have to download the older Lion first. Any ideas if I can do it ?

I'm not sure if I will lose any software. The only thing I worry about is Microsoft Office that my wife needs for work.

Follow-up to Linc Davis ... this shows the application that will lilely not work in ML: http://roaringapps.com/apps:table

HT204349 My iMac 2011 with Snow leopard and Bootcamp has problem since yesterday. Its boot up time is about 8minutes now and has very slow response once it boot up. please help me!

This problem just started yesterday.

ponnurajah wrote:
if i create a folder n my desktop for CCC to create a backup file, will it work?
CCC, TimeMachine and SD need a whole drive to themselves as they copy everything, including OS X and all your programs etc.
Right now you don't need that as your having a drive issue.
Just copy your user data folders to a external drive that has enough room to hold them.
as you can see I have two user accounts
If your on 10.7 you may have to use the Finder > Go > Computer and then click on your boot drive on the left, then click on Users folder to open it like so to copy those user account folders.
Once those folders are copied to a external drive and the drive is unmounted and removed, you can breath easier.

I am upgrading to 10.8.3 snow leopard and it has been 3 hours with a white screen - is it supposed to take this long?

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