I am upgrading to acrobatproXI but it will not recognise my password. I have been onto the site and verified my password.
I am upgrading to acrobatproXI but it will not recognise my password. I have been onto Adobe.com and verified my password.
The password to activate Acrobat.
I am not aware of another.
The dialogue box comes up as 'acrobatpro11_dlm wants to make changes. type your password to allow this change' and then the Name which enters automatically is 'APPLE' then it asks for my Password.
I have tried my apple password as well.
Similar Messages
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I have purchased a new iPod Nano and have tried repeatedly to set it up but iTunes will not recognise it. I have 5 other devices connected to my itunes account so is this the problem and what can I do?
There is no 5 device limit. There is a 5 computer limit.
Device not detected in iTunes -
i downloaded an upgrade from itunes last night to os5.1 i think. it said there was a problem with the download. now my phone will not work at all. it just has a picture of the itunes logo ans a picture of a usb cable on it. my computer will not recognise phone either
http://support.apple.com/kb/TS1538
Try rebooting it and connect. Make sure you're connected directly to a USB port using the Apple USB cable. -
I get the feeling some has asked a question "like" this but not exactly that question which makes it really hard for find answers fast to the above question. Therefore, I decided to ask it anyway. Hopefully someone has a good solution that will work.
Background on the question:
- I had to erase and reupload song on my ipod 1st gen to my new computer. Apparently the ipod could not be read by the iTunes in my new computer because the playlist cannot be opened in more than one iTunes or in another computer or something like that (this makes no sense). All this was to try and charge my ipod that does not seem to want to charge. It connects perfectly to the computer and I can see the initial blinking yellow lights on the back and front, but won't charge. I am currently working on this problem from other community discussion topics.Sync works the same way it always has, connect the device, select the content desired to sync and sync.
All the media should be in iTunes already, iDevices are not and have never been backup devices.
If this is a new computer, move the content from the old computer to the new computer. -
I am trying to reset my security passwords because i have forgotten them. i have read other articles but i still can not seem to figure out how to change these passwords.
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551 -
I have a late 2008 Macbook Pro, I am trying to run MW3 but it will not work without crashing a few minuets into the game. The general specs on my computer are a dual processor 2.53 ghz. 4 gb ram and a NVIDIA geforce 9400 (9600 is the alternate card).
Things to note:
I have been unable to update firmware on this computer for about a year now. Im not sure why.
I am running a bootleg copy of Windows XP on this computer, I would not like to spend $149 to get Windows 7 if possible.
any thoughts on the matter would be greatly appreciated, thank you.Why don't you take your 'old' MBP into your local Apple Store and have them check out everything that's wrong with it - and I mean everything? Then, when you get an estimate about how much it would cost to get the machine completely repaired, ask about the Apple flat-rate repair pricing?
It's worth a shot - and with what you may save, you can put in the bank for a new MBP.
Clinton -
I just bought a new Retina Display macbook pro, and I plugged in my iPod touch (4th gen) into the new computer, but it will not show up, even after I typed in the passcode. How do I get my iTouch to sync with my new computer without restoring my itouch?
iOS: Device not recognized in iTunes for Mac OS X
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My iphone screen has gone completely blank I have tried holding down both the sleep and home buttons and nothing has happened and I have tried to connect it to my laptop but itunes will not recognise, what can I do ?
have you tried charging the device ?
if so and it still does not work you can try a Forced Recovery..
by holding the HOME button down and plugging it into your computer at the same time..
http://support.apple.com/kb/HT1808 -
My iPod shuffle says that there are 9 songs on it, but it will only play two of them. What is the problem and how can this be fixed?
Does the iPod connect to other networks?
Does the iPod see the network?
Any error messages?
Do other devices now connect?
Did the iPod connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Installed Lightroom 5.7 Update and Camera RAW 8.7 But still will not recognise my Canon 7D MkK ll even though this is now on the list- what can I do?
Operating System OSx Yosemite IMac.What exactly does "not recognise" mean, Kathy?
You're on Mac (thanks for providing that detail): are you getting a "could not be read" message? If you are, it's a write permissions issue with the destination. Change the permission, and all should be well. -
have iphone 3gs v 4,2.1 i want to upgrade to ios 5 i will erase all data, how can i install again the software, and now my device can not be detect to my computer? what can i do? please help me..
You can not install iOS 5. It is no longer signed by Apple. You can only install the current version of iOS. For a 3GS, that's 6.1.3.
However... if you have 4.2.1 on your phone, odds are it is not a 3GS, it is a 3G. If that's the case, you've reached the end of the road for that. It can not run anything higher than 4.2.1. -
I have legally purchased and downloaded FLAC music files online, but iTunes will not recognise them. I'm working on a PC. Can anybody help, please?
Hi anniepat,
FLAC files do not run on iTunes. See this article for how to convert your FLAC files to iTunes compatible format:
http://www.bigasoft.com/articles/how-to-import-flac-to-itunes.html
Cheers,
GB -
my iPod nano screen is frozen and will not respond. It shows the song which was playing is paused, but will not resume playing. I have held down all controls, and changed the slide switch, but nothing happens
Hi Goofy Goat,
Welcome to the Apple Support Communities!
It sounds like you have done some great troubleshooting for your iPod nano that is not responding. In this situation, if resetting it did not resolve, I would suggest restoring the iPod back to its factory settings and then sync your content back onto it from iTunes. Please use the following article as a resource for restoring.
Restoring iPod to factory settings
http://support.apple.com/kb/HT1339
Have a great day,
Joe -
I purchased elements 11 - I have installed on work computer but it will not allow me to install on laptop stating the code has already been used. Can anyone help me install on laptop please?
No, I have the music I want to move from the laptop to the phone selected. Then I go under file, devices, and try to click sync but it is not available to click.
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My Aperture 2.1 has gone into a continual thumbnail mode. I left the computer, a MacBook Pro, run all night, about 12 hours and it is still making thumbnails. I tried reloading Aperture 2.1, but that did not change anything. I have also turned the system off, for a period of time, and then turning it back on, when I click on Aperture, it comes up and locks in the thumbnail mode. I can view my stored pictures, even modify them, but it still says thumbnails.
I got in this mode by trying to import "one jpeg photo", from a scanned slide using a Nikon Scan4 IS5000ED scanner. I had saved the scan to my desktop before I tried to import it.
Please Help, Maurice A Bird at [email protected]
ThanksMy daughter has had her Razr for about 9 months now. About two weeks ago she picked up her phone in the morning on her way to school when she noticed two cracks, both starting at the camera lens. One goes completely to the bottom and the other goes sharply to the side. She has never dropped it and me and my husband went over it with a fine tooth comb. We looked under a magnifying glass and could no find any reason for the glass to crack. Not one ding, scratch or bang. Our daughter really takes good care of her stuff, but we still wanted to make sure before we sent it in for repairs. Well we did and we got a reply from Motorola with a picture of the cracks saying this was customer abuse and that it is not covered under warranty. Even though they did not find any physical damage to back it up. Well I e-mailed them back and told them I did a little research and found pages of people having the same problems. Well I did not hear from them until I received a notice from Fed Ex that they were sending the phone back. NOT FIXED!!! I went to look up why and guess what there is no case open any more for the phone. It has been wiped clean. I put in the RMA # it comes back not found, I put in the ID #, the SN# and all comes back not found. Yet a day earlier all the info was there. I know there is a lot more people like me and all of you, but they just don't want to be bothered so they pay to have it fix, just to have it do it again. Unless they have found the problem and only fixing it on a customer pay only set up. I am furious and will not be recommending this phone to anyone. And to think I was considering this phone for my next up grade! NOT!!!!
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