I am upgrading to iOS 5. I get error (-37) from iTunes whe it is backing up the phone. What's is that error and what can i do to fix it

I get the same error when trying to update an iPhone 4. Any suggestions?

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On upgrading my iphone to ios 5, I have lost all music purchaes since August, despite backing up the phone. How do i get them back again?

On upgrading my iphone 3Gs to ios 5, I have lost all music purchaes made on the phone since August, despite backing up the phone. How do I get them back again? Thanks.

I'm having the same problem on an iphone 4s running iOS8; when i updated to iOS8, all my ringtones went missing, and when i got a £50 gift card for christmas (2014), I purchased some songs from the iTunes store on my iPhone. i downloaded songs from paramore, panic! at the disco, coldplay, and imagine dragons, over wi-fi, and they went into my iphone music library; but when i re-opened the music app a few days later, in a place where i had no wi-fi, except for my 3G phone signal, some cloud icons appeared next to my newly purchased songs, telling me to re-download them from the cloud, when i haven't even deleted them. this has happened twice now, and i had to use up some of my 5GB data allowance to redownload them from the cloud. This is annoying and i need to fix this issue ASAP.

I have a new computer. How do I get my music from Itunes to show up on this new computer. I have downloaded apple and can go to itunes store. I am worried that when I hook up my Ipod to the comp. and it's sync. it will wipe all my music from the Ipod off

Please help me find my music I have purchased from Itunes. I have a new computer and my library is empty. I have it all on my Ipod but I'm affraid if I plug it in the comp. it will sync. and wipe out my Ipod music. Thanks for what help I can get.

You will need to do it using a third-party utility such as Phone to PC. Also, see:
How to dowload purchased music
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I have an iPhone4s,and it gets heated when i use it,(when I start using the internet)?why does this happen and what is the solution to this.Please Help.

I had bought an iPhone 4S just few days back.And I have noticed that the phone gets quite hot while i am using internet.Can u guys tell me why this happens and what is the solution to this.

Hi, I take it its not just a bit warm?

I have an ipad 2, MC769x it is running 4.3.3 (8j2) i have been trying to upgrade to ios 5 or higher but a) I don't have a software update option on my Settings / General screen. And b) when I go into itunes I don't get tihe options suggested on the forums

I have an ipad 2, MC769x it is running 4.3.3 (8j2) i have been trying to upgrade to ios 5 or higher but a) I don't have a software update option on my Settings / General screen. And b) when I go into itunes I don't get tihe options suggested on the forums. I really want to upgrade my ipad as I want to buy and install some apps that are only available from ios5 onwards. I have been a big apple fan but I am now wondering if my ipad2 was a mistake.

If your are using IOS 4, see below.
http://support.apple.com/kb/HT4972

HT203167 I lost my ringtones from my phone when I upgraded to iOS 6 on my iPhone 4. They are still on my computer, but won't re-transfer back to the phone. I'm using the correct iTunes account. How do I get my ringtones back on my phone?

How do I get my ringtones back on my phone?
I lost my ringtones from my phone when I upgraded to iOS 6 on my iPhone 4. The ringtones are still on my computer and play in iTunes, but they won't re-transfer back to the phone. I'm using the correct iTunes account on both my computer and phone. In the iPhone view of iTunes on my computer, it shows that my phone recognizes that I had those ringtones, but there is an exclamation mark showing that my phone can't find the files. I can't delete these "placeholders" from my phone with the hopes of re-transfering the files back to the phone, either. I cannot just simply re-transfer the files from my computer back to the phone. It won't let me using the regular synch options and I can't find anything in the menus of iTunes to help me out either.
Any advice would be much appreciated.

Ignore. I figured it out:)

TS3899 I upgraded to IOS 6, I am unable to get into my Yahoo mail. It accepts pw, and pops up and tells me how many e-mails I have and then goes right back to the sign on screen. verified that I can get in from laptop & wireless is functioning.any sugges

I upgraded to IOS 6, I am unable to get into my Yahoo mail. It accepts pw, and pops up and tells me how many e-mails I have and then goes right back to the sign on screen. verified that I can get in from laptop & wireless is functioning.any suggestions?

Purplehiddledog wrote:
I do backup with iCloud. I can't wait until the new iMac is available so that I can once again have my files in more than 1 location without needing to rely solely on the cloud.
I also rely on iTunes and my MacBook and Time Machine as well as backing up to iCloud. I know many users know have gone totally PC free, but I chose to use iCloud merely as my third backup.
I assume that the restore would result in my ability to open Pages and Numbers and fix the problem with deleting apps, but this would also mean that if my Numbers documents still exist solely within the app and are just not on iCloud for some reason that they would be gone forever. Is that right?
In a word, yes. In a little more detail.... When you restore from an iCloud backup, you must erase the device and start all over again. There is no other way to access the backup in iCloud without erasing the device. Consequently, you are starting all over again. Therefore, it would also be my assumption that Pages and Numbers will work again and that the deleting apps issues would be fixed as well.
If the documents are not in the backup, and you do not have a backup elsewhere, the documents could be gone forever.

Since upgrading to iOS 6, I cannot sign in to itunes.

Since upgrading to iOS 6, I cannot sign in to itunes from my phone. I keep getting a "could not sign in an unknown error has orccurred" message. What do I do?

Check your apple ID is correct and password.
Plug it in to your mac/PC do a full reinstall.
Good luck

I just purchase an IPhone5C to upgrade from my IPhone4, but I do not know how to get all of my photos that were on ICloud on my Photo Stream (875 photos), on to my new phone. I thought that since my 5C can see Icloud that all photos would be there...

I just purchase an IPhone5C to upgrade from my IPhone4, but I do not know how to get all of my photos that were on ICloud on my Photo Stream (875 photos), on to my new phone. I thought that since my 5C can see Icloud that all photos would be there... Can someone help me get the pics from my Iphone4 to the 5C?

Photostream in the cloud only keeps photos from the last 30 days (subject to a 1,000 photo limit). When photostream syncs the photos to your device they will stay there (subject to a 1,000 photo limit) until deleted, which means you may well have more photos in your photostream album on your device than there are in photostream in the cloud.
The consequence of this is that if you turn photostream off and on again on your device (or enable it for the first time), it will only be populated with photos from the last 30 days, which may not be all the photos that were previously in the photostream album on that device.

I was trying to get the iOS 8.2 on my iPhone 5 but then it stopped and my phone is now on recovery mode I have pictures I need and they did not all fit on iCloud how can I use the phone again with ALL my pictures and videos without restoring it?

I was trying to get the iOS 8.2 on my iPhone 5 but then it stopped and my phone is now on recovery mode I have pictures I need and they did not all fit on iCloud how can I use the phone again with ALL my pictures and videos without restoring it?

Contacts are designed to be synced to a supported application on the computer or a cloud service.
Pictures taken with the device are designed to regularly be copied off the device to a computer as would be done with any digital camera.
If you have failed to use the device as designed it may be too late to recovery anything.
Is the device regularly backed up to a computer via iTunes? If so, the most recent backup (when restored to a replacement iOS device) should contain all contacts and pictures as of when the backup was created.

HT4972 I want to upgrade my iOS 4 to 5 on my Ipod Touch but I no longer have the original computer I used to sync with so it keeps saying I will loose all of my apps and stuff on my new computer

I want to upgrade my iOS 4 to 5 on my Ipod Touch but I no longer have the original computer I used to sync with so it keeps saying I will loose all of my apps and stuff on my new computer..... SO how do I tell it that my new computer is now my regular computer so that I can upgrade my iOS on it without it wiping all of my music, films and apps on it??? HELP please I am desperate to know what to do.

http://support.apple.com/kb/HT1848 - just media purchased from iTunes Store
Post by Zevoneer: iPod media recovery options - https://discussions.apple.com/message/11624224 - this is an older post and many of the links are also for old posts, so bear this in mind when reading them.
Commercial software utilities for transferring songs from i-device to Mac:
Senuti - http://www.fadingred.com/senuti/
Phoneview - http://www.ecamm.com/mac/phoneview/
MusicRescue - http://www.kennettnet.co.uk/products/musicrescue/ - Mac & Windows

HT2188 i just upgraded my iphone 3gs to ios 6 not sure if it updated but now when i turn on my phone it says automatically that i need to connect it to itunes using the USB port but when i connect it it comes up as new hardware and cannot find a program/s

i just upgraded my iphone 3gs to ios 6 not sure if it updated but now when i turn on my phone it says automatically that i need to connect it to itunes using the USB port but when i connect it it comes up as new hardware and cannot find a program/software for my device even though i have the latest itunes on my computer. i have tried reinstalling itunes but it still cannot find my phone and now i cannot use my phone as it is stuck on the sync to itunes screen

Have you downloaded and installed the latest version of iTunes from here:
http://www.apple.com/itunes/download/

I recently tried to update my iPhone 3 software via my mothers Mac book comp - during the upgrade I lost all my music and calendar dates and now the iTunes on my phone has my mothers iTunes detail - how do I get all my info back on the phone?

I recently tried to update my iPhone 3 software via my mothers Mac book comp - during the upgrade I lost all my music and calendar dates and now the iTunes on my phone has my mothers iTunes detail - how do I get all my info back on the phone?

Restore it using the computer you normally sync with.

I have changed operator and also changed IOS and did a back up of my old phone in Itunes so i would keep all my contacts etc. Now when i want to get everything back in the phone, Itunes asks me for a password, which i do not have. How to bypass this?

I have changed operator and also changed IOS and did a back up of my old phone in Itunes so i would keep all my contacts etc. Now when i want to get everything back in the phone, Itunes asks me for a password, which i do not have since i did not enter any password when i did the back up. Is there any way I can bypass this password request? Otherwise i have lost all my contacts etc.
Greatful for help.

Contacts are designed to be synced to a supported application on the computer or a cloud service like Gmail, iCloud, or an Exchange server.
Have you failed to use the device as designed?

I just downloaded the new iOS 5.0 and did all of the backup prompted steps beforehand, but I can't figure out how to get all of my apps and music back on my iPhone. Where did they go and how can I put them back on my iPhone?

I just downloaded the new iOS 5.0 and did all of the backup prompted steps beforehand, but I can't figure out how to get all of my apps and music back on my iPhone. Where did they go and how can I put them back on my iPhone?

Hi, Abril_Perez17.
This may be related to a new feature embedded in iOS7 that shows all purchased music by default. Go to Settings > Music, then turn off Show All Music. See if the issue ceases once the feature has been disabled. This information is located on page 63 of the user guide below.
iPhone User Guide
Regards,
Jason H.

I am upgrading to iOS 5. I get error (-37) from iTunes whe it is backing up the phone. What's is that error and what can i do to fix it

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