I am using a Mac with OS 10.9, many of the Acrobat files will not open, I receive the following message:
Adobe Reader could not open 'Aeron_Chairs_adjustment_guide.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).
This happens very often. Is there a setting I need to check? I downloaded the lasted version of Reader with no change when opening a Acrobat file.
Thanks
How do you tell the download to save to your desktop. Please tell us EXACTLY what you click, what it says, what you do, etc. The essence of the problem is that there is more than one way to do things, so we need to know just exactly what you are doing. Also, what app do you view your mail in.
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Please HelpWhen you installed the latest version of Pages (and other iWork apps), the older versions were saved in a folder named "iWorks '09" in the Applications folder. You're trying to open a document that was saved in Pages 5 or in Pages for iOS using the older version of Pages. What you probably need to do is remove the Dock icon and drag Pages 5 into the Dock.
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Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
I just installed Lion on my mac and now Safari will not open. Keep getting this message: Safari quit unexpectedly, it gives me an optionto reopen or just click ok. I click reopen and it gives me the same message, with a long report of information. Ran disk permissions repair and still does the same. I can't even figure out how to copy the report into this question. Please help!
Process:
Safari [209]
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Identifier:
com.apple.Safari
Version:
5.1.6 (7534.56.5)
Build Info:
WebBrowser-7534056005000000~6
Code Type:
X86-64 (Native)
Parent Process: launchd [140]
Date/Time:
2012-08-17 09:39:19.212 -0500
OS Version:
Mac OS X 10.7.4 (11E53)
Report Version: 9
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[209]: garbage collection is OFF
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: (index >= 0) && (index < [_itemArray count])'
*** First throw call stack:
0 CoreFoundation
0x00007fff9428ef56 __exceptionPreprocess + 198
1 libobjc.A.dylib
0x00007fff904fed5e objc_exception_throw + 43
2 CoreFoundation
0x00007fff9428ed8a +[NSException raise:format:arguments:] + 106
3 Foundation
0x00007fff8f2d771f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
4 AppKit
0x00007fff953a4cdf -[NSMenu itemAtIndex:] + 165
5 AppKit
0x00007fff953a4e38 -[NSMenu removeItemAtIndex:] + 63
6 Safari
0x000000010cb99c2e -[AppController awakeFromNib] + 387
7 CoreFoundation
0x00007fff94285fb1 -[NSObject performSelector:] + 49
8 CoreFoundation
0x00007fff94285f32 -[NSSet makeObjectsPerformSelector:] + 274
9 AppKit
0x00007fff9538c9ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
10 AppKit
0x00007fff95382f73 loadNib + 322
11 AppKit
0x00007fff95382470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
12 AppKit
0x00007fff9538238b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
13 AppKit
0x00007fff953822ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
14 AppKit
0x00007fff955f306f NSApplicationMain + 398
15 Safari
0x000000010cd9c806 SafariMain + 166
16 Safari
0x000000010cb82f24 Safari + 3876
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x00007fff97a6bce2 __pthread_kill + 10
1 libsystem_c.dylib
0x00007fff963557d2 pthread_kill + 95
2 libsystem_c.dylib
0x00007fff96346a7a abort + 143
3 libc++abi.dylib
0x00007fff901d27bc abort_message + 214
4 libc++abi.dylib
0x00007fff901cffcf default_terminate() + 28
5 libobjc.A.dylib
0x00007fff904ff1b9 _objc_terminate + 94
6 libc++abi.dylib
0x00007fff901d0001 safe_handler_caller(void (*)()) + 11
7 libc++abi.dylib
0x00007fff901d005c std::terminate() + 16
8 libc++abi.dylib
0x00007fff901d1152 __cxa_throw + 114
9 libobjc.A.dylib
0x00007fff904fee7a objc_exception_throw + 327
10 com.apple.CoreFoundation
0x00007fff9428ed8a +[NSException raise:format:arguments:] + 106
11 com.apple.Foundation
0x00007fff8f2d771f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
12 com.apple.AppKit
0x00007fff953a4cdf -[NSMenu itemAtIndex:] + 165
13 com.apple.AppKit
0x00007fff953a4e38 -[NSMenu removeItemAtIndex:] + 63
14 com.apple.Safari.framework
0x000000010cb99c2e -[AppController awakeFromNib] + 387
15 com.apple.CoreFoundation
0x00007fff94285fb1 -[NSObject performSelector:] + 49
16 com.apple.CoreFoundation
0x00007fff94285f32 -[NSSet makeObjectsPerformSelector:] + 274
17 com.apple.AppKit
0x00007fff9538c9ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
18 com.apple.AppKit
0x00007fff95382f73 loadNib + 322
19 com.apple.AppKit
0x00007fff95382470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
20 com.apple.AppKit
0x00007fff9538238b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
21 com.apple.AppKit
0x00007fff953822ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
22 com.apple.AppKit
0x00007fff955f306f NSApplicationMain + 398
23 com.apple.Safari.framework
0x000000010cd9c806 SafariMain + 166
24 com.apple.Safari
0x000000010cb82f24 0x10cb82000 + 3876
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff97a6c7e6 kevent + 10
1 libdispatch.dylib
0x00007fff9076578a _dispatch_mgr_invoke + 923
2 libdispatch.dylib
0x00007fff9076431a _dispatch_mgr_thread + 54
Thread 2:: Dispatch queue: com.apple.CFURLCACHE_work_queue
0 libsystem_kernel.dylib
0x00007fff97a6c5b6 fsync + 10
1 libsqlite3.dylib
0x00007fff92026e38 unixSync + 72
2 libsqlite3.dylib
0x00007fff92034991 syncJournal + 705
3 libsqlite3.dylib
0x00007fff92025a1e sqlite3PagerCommitPhaseOne + 1262
4 libsqlite3.dylib
0x00007fff9201111e sqlite3BtreeCommitPhaseOne + 478
5 libsqlite3.dylib
0x00007fff92010735 vdbeCommit + 981
6 libsqlite3.dylib
0x00007fff91fd355a sqlite3VdbeHalt + 4442
7 libsqlite3.dylib
0x00007fff920051a6 sqlite3VdbeExec + 51958
8 libsqlite3.dylib
0x00007fff91ff7a5b sqlite3_step + 1883
9 libsqlite3.dylib
0x00007fff91fbafb5 sqlite3_exec + 533
10 com.apple.CFNetwork
0x00007fff925f666c __CFURLCache::PostDatabaseOpenPragmaExecute() + 48
11 com.apple.CFNetwork
0x00007fff925f6542 __CFURLCache::OpenDatabase() + 196
12 com.apple.CFNetwork
0x00007fff925f6040 ProcessCacheTasks(__CFURLCache*, bool) + 265
13 com.apple.CFNetwork
0x00007fff925f5a72 _ZL24_CFURLCacheTimerCallbackPv + 662
14 libdispatch.dylib
0x00007fff90763a86 _dispatch_call_block_and_release + 18
15 libdispatch.dylib
0x00007fff907652d6 _dispatch_queue_drain + 264
16 libdispatch.dylib
0x00007fff90765132 _dispatch_queue_invoke + 54
17 libdispatch.dylib
0x00007fff9076492c _dispatch_worker_thread2 + 198
18 libsystem_c.dylib
0x00007fff963553da _pthread_wqthread + 316
19 libsystem_c.dylib
0x00007fff96356b85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib
0x00007fff97a6c192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff96355594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x00007fff96356b85 start_wqthread + 13
Thread 4:: WebCore: IconDatabase
0 libsystem_kernel.dylib
0x00007fff97a6ca8e pread + 10
1 libsqlite3.dylib
0x00007fff91fb8ce5 unixRead + 69
2 libsqlite3.dylib
0x00007fff91fda4f6 readDbPage + 102
3 libsqlite3.dylib
0x00007fff91fd8c9b sqlite3PagerAcquire + 315
4 libsqlite3.dylib
0x00007fff92007872 moveToChild + 146
5 libsqlite3.dylib
0x00007fff92009b68 sqlite3BtreeNext + 600
6 libsqlite3.dylib
0x00007fff92002909 sqlite3VdbeExec + 41561
7 libsqlite3.dylib
0x00007fff91ff7a5b sqlite3_step + 1883
8 com.apple.WebCore
0x000000010dc35eff WebCore::SQLiteStatement::step() + 63
9 com.apple.WebCore
0x000000010dc366cc WebCore::IconDatabase::performURLImport() + 908
10 com.apple.WebCore
0x000000010dc34d3b WebCore::IconDatabase::iconDatabaseSyncThread() + 475
11 com.apple.JavaScriptCore
0x000000010d57811f _ZN3WTFL19wtfThreadEntryPointEPv + 15
12 libsystem_c.dylib
0x00007fff963538bf _pthread_start + 335
13 libsystem_c.dylib
0x00007fff96356b75 thread_start + 13
Thread 5:: CoreAnimation render server
0 libsystem_kernel.dylib
0x00007fff97a6a67a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff97a69d71 mach_msg + 73
2 com.apple.QuartzCore
0x00007fff94fb12d9 CA::Render::Server::server_thread(void*) + 184
3 com.apple.QuartzCore
0x00007fff94fb1219 thread_fun + 24
4 libsystem_c.dylib
0x00007fff963538bf _pthread_start + 335
5 libsystem_c.dylib
0x00007fff96356b75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff6c780418 rdx: 0x0000000000000000
rdi: 0x000000000000060b rsi: 0x0000000000000006 rbp: 0x00007fff6c780440 rsp: 0x00007fff6c780418
r8: 0x00007fff7e6cffb8 r9: 0x00007fff6c77fea8 r10: 0x00007fff97a6bd0a r11: 0xffffff80002da8d0
r12: 0x00007fe41260e3d0 r13: 0x000000000000000d r14: 0x00007fff7e6d2960 r15: 0x00007fff6c780590
rip: 0x00007fff97a6bce2 rfl: 0x0000000000000246 cr2: 0x0000000110792000
Logical CPU: 0
Binary Images:
0x10cb82000 -
0x10cb82fff com.apple.Safari (5.1.6 - 7534.56.5) <C1A60C3B-9DA6-3FE7-87BA-6B09016A39A9> /Applications/Safari.app/Contents/MacOS/Safari
0x10cb8d000 -
0x10d027ff7 com.apple.Safari.framework (7536 - 7536.25) <C95F0D4E-6984-3D2F-B0BA-5D12A164EAC8> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
0x10d345000 -
0x10d5d4fff com.apple.JavaScriptCore (7536 - 7536.24) <C613502E-BC98-3269-A25C-4BDB2D87590B> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
0x10d683000 -
0x10d805ff7 com.apple.WebKit (7536 - 7536.25) <8D171955-A1CA-31AA-B701-B9D4F760B10B> /System/Library/StagedFrameworks/Safari/WebKit.framework/WebKit
0x10d8f6000 -
0x10dacffff com.apple.WebKit2 (7536 - 7536.25) <15991DAF-D0C9-3D65-A96B-AF7428ADCC4E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2
0x10dc31000 -
0x10ebd6ff7 com.apple.WebCore (7536 - 7536.24) <F2C26660-05D7-34A7-9158-9C3D21BEB32F> /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
0x7fff6c782000 -
0x7fff6c7b6baf dyld (195.6 - ???) <C58DAD8A-4B00-3676-8637-93D6FDE73147> /usr/lib/dyld
0x7fff8e14e000 -
0x7fff8e17bfe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <DA79E5BA-BBA3-3768-AAD8-B34BA877EF03> /usr/lib/libSystem.B.dylib
0x7fff8e17c000 -
0x7fff8e643fff FaceCoreLight (1.4.7 - compatibility 1.0.0) <BDD0E1DE-CF33-3AF8-B33B-4D1574CCC19D> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x7fff8e73a000 -
0x7fff8e742fff libsystem_dnssd.dylib (??? - ???) <D9BB1F87-A42B-3CBC-9DC2-FC07FCEF0016> /usr/lib/system/libsystem_dnssd.dylib
0x7fff8e745000 -
0x7fff8e7b8fff libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
0x7fff8efd1000 -
0x7fff8f006fff com.apple.securityinterface (5.0 - 55022.4) <09EC371E-0B6E-3849-A6C9-F8E9DB17BBCD> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff8f1de000 -
0x7fff8f207ff7 com.apple.framework.Apple80211 (7.2.1 - 721.3) <4BA49D6F-373B-3F4E-A2B3-453C2ED66318> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff8f20c000 -
0x7fff8f525fff com.apple.Foundation (6.7.2 - 833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8f526000 -
0x7fff8f53cfff libGL.dylib (??? - ???) <6A473BF9-4D35-34C6-9F8B-86B68091A9AF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff8f586000 -
0x7fff8f58afff libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <FF83AFF7-42B2-306E-90AF-D539C51A4542> /usr/lib/system/libmathCommon.A.dylib
0x7fff8f58b000 -
0x7fff8f7fefff com.apple.CoreImage (7.98 - 1.0.1) <73485E4E-1407-3913-AB3C-B54986A3E01C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff8f7ff000 -
0x7fff8f800fff libdnsinfo.dylib (395.11.0 - compatibility 1.0.0) <853BAAA5-270F-3FDC-B025-D448DB72E1C3> /usr/lib/system/libdnsinfo.dylib
0x7fff8f801000 -
0x7fff8f805fff libdyld.dylib (195.6.0 - compatibility 1.0.0) <FFC59565-64BD-3B37-90A4-E2C3A422CFC1> /usr/lib/system/libdyld.dylib
0x7fff8ff9f000 -
0x7fff901c9fe7 com.apple.CoreData (104.1 - 358.14) <6BB64605-8DA7-337D-A2AB-A3346A421CBD> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff901ca000 -
0x7fff901d5ff7 libc++abi.dylib (14.0.0 - compatibility 1.0.0) <8FF3D766-D678-36F6-84AC-423C878E6D14> /usr/lib/libc++abi.dylib
0x7fff901fe000 -
0x7fff904e7ff7 com.apple.security (7.0 - 55148.1) <E9C46204-1336-3D90-BC67-5162FC7079D2> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff904e8000 -
0x7fff905cce5f libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <871E688B-CF57-3BC7-80D6-F6476DFF109B> /usr/lib/libobjc.A.dylib
0x7fff905ce000 -
0x7fff90630ff7 com.apple.Symbolication (1.3 - 91) <0945ACAF-AA0A-3D01-9960-72B51722EC1F> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff90631000 -
0x7fff90657fff com.apple.framework.familycontrols (3.0 - 300) <93828BC1-3D83-3A93-99A5-F0E7951AFC6C> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff9074f000 -
0x7fff9075fff7 com.apple.opengl (1.7.7 - 1.7.7) <0CA11278-746C-353A-923B-BCC0047190C3> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff90760000 -
0x7fff90761ff7 libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) <8BCA214A-8992-34B2-A8B9-B74DEACA1869> /usr/lib/system/libsystem_blocks.dylib
0x7fff90762000 -
0x7fff90770fff libdispatch.dylib (187.9.0 - compatibility 1.0.0) <1D5BE322-A9B9-3BCE-8FAC-076FB07CF54A> /usr/lib/system/libdispatch.dylib
0x7fff90ac5000 -
0x7fff90acbfff libmacho.dylib (800.0.0 - compatibility 1.0.0) <165514D7-1BFA-38EF-A151-676DCD21FB64> /usr/lib/system/libmacho.dylib
0x7fff90acc000 -
0x7fff90ad3fff libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <0AB51EE2-E914-358C-AC19-47BC024BDAE7> /usr/lib/system/libcopyfile.dylib
0x7fff90ad4000 -
0x7fff90ad9fff libpam.2.dylib (3.0.0 - compatibility 3.0.0) <D952F17B-200A-3A23-B9B2-7C1F7AC19189> /usr/lib/libpam.2.dylib
0x7fff90ada000 -
0x7fff90b70ff7 libvMisc.dylib (325.4.0 - compatibility 1.0.0) <642D8D54-F9F5-3FBB-A96C-EEFE94C6278B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff90b9a000 -
0x7fff90b9cfff libquarantine.dylib (36.6.0 - compatibility 1.0.0) <0EBF714B-4B69-3E1F-9A7D-6BBC2AACB310> /usr/lib/system/libquarantine.dylib
0x7fff90b9d000 -
0x7fff90b9dfff com.apple.vecLib (3.7 - vecLib 3.7) <9A58105C-B36E-35B5-812C-4ED693F2618F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff90b9e000 -
0x7fff90caafff libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <3A8E1F89-5E26-3C8B-B538-81F5D61DBF8A> /usr/lib/libcrypto.0.9.8.dylib
0x7fff90e97000 -
0x7fff90f9cfff libFontParser.dylib (??? - ???) <759645F2-8CB1-358C-AF41-BA3797CD0F60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff91011000 -
0x7fff9101eff7 libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <DFAB8CA8-CC9D-3F58-8C12-CE120442AACD> /usr/lib/libbz2.1.0.dylib
0x7fff9101f000 -
0x7fff91024ff7 libsystem_network.dylib (??? - ???) <5DE7024E-1D2D-34A2-80F4-08326331A75B> /usr/lib/system/libsystem_network.dylib
0x7fff91025000 -
0x7fff91095fff com.apple.datadetectorscore (3.0 - 179.4) <9C01D16F-75A9-3BDD-B91A-F0F32261A2E7> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff91096000 -
0x7fff91149ff7 com.apple.CoreText (220.20.0 - ???) <0E979362-15E4-3955-BF54-B5961361D1CC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x7fff9118f000 -
0x7fff91284fff libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <5C40E880-0706-378F-B864-3C2BD922D926> /usr/lib/libiconv.2.dylib
0x7fff91961000 -
0x7fff919a2fff com.apple.QD (3.40 - ???) <47674D2C-BE88-388E-B1B0-03F08BFFE5FD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff919a3000 -
0x7fff919aefff com.apple.CommonAuth (2.2 - 2.0) <77E6F0D0-85B6-30B5-B99C-F57104DD2EBA> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff919af000 -
0x7fff91a54fff com.apple.ink.framework (1.4 - 110) <F93B76B3-E57C-3805-B20D-03717A3F91DD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff91a55000 -
0x7fff91a79fff com.apple.Kerberos (1.0 - 1) <1F826BCE-DA8F-381D-9C4C-A36AA0EA1CB9> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff91a7a000 -
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0x7fff98a0bff7 com.apple.CommerceCore (1.0 - 17) <3894FE48-EDCE-30E9-9796-E2F959D92704> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
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0x7fff98b48fff libresolv.9.dylib (46.1.0 - compatibility 1.0.0) <0635C52D-DD53-3721-A488-4C6E95607A74> /usr/lib/libresolv.9.dylib
0x7fff98b5c000 -
0x7fff98cb5fff com.apple.audio.toolbox.AudioToolbox (1.7.2 - 1.7.2) <0AD8197C-1BA9-30CD-98F1-4CA2C6559BA8> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff98d90000 -
0x7fff98dcbfff libsystem_info.dylib (??? - ???) <35F90252-2AE1-32C5-8D34-782C614D9639> /usr/lib/system/libsystem_info.dylib
0x7fff98dcc000 -
0x7fff98e0cfff libtidy.A.dylib (??? - ???) <E500CDB9-C010-3B1A-B995-774EE64F39BE> /usr/lib/libtidy.A.dylib
0x7fff98e0e000 -
0x7fff992b3fff com.apple.RawCamera.bundle (3.12.0 - 615) <10CCCC87-4A1E-3343-BF09-1C6640B56F45> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff993f7000 -
0x7fff9940efff com.apple.CFOpenDirectory (10.7 - 146) <BBB7C97E-7B46-3286-9128-32B5D16B5CBE> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff9940f000 -
0x7fff99412fff com.apple.help (1.3.2 - 42) <BF14DE49-F7E8-336F-81FB-BBDF2DB3AC09> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff99475000 -
0x7fff994c9fff libFontRegistry.dylib (??? - ???) <822DD341-C735-36C9-9521-E8E98807D09D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff994ca000 -
0x7fff9952afff libvDSP.dylib (325.4.0 - compatibility 1.0.0) <3A7521E6-5510-3FA7-AB65-79693A7A5839> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff99794000 -
0x7fff99797fff libRadiance.dylib (??? - ???) <CD89D70D-F177-3BAE-8A26-644EA7D5E28E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff99798000 -
0x7fff997c3ff7 com.apple.CoreServicesInternal (113.17 - 113.17) <B1DF81C3-9C23-3BAE-9DE8-21EAFEEB97B8> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff997c4000 -
0x7fff997c9fff libGIF.dylib (??? - ???) <8763F67F-A881-30B6-B20E-D395B4D9FD58> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff99817000 -
0x7fff99a19fff libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <38CD6ED3-C8E4-3CCD-89AC-9C3198803101> /usr/lib/libicucore.A.dylib
0x7fff99b03000 -
0x7fff99b09ff7 libunwind.dylib (30.0.0 - compatibility 1.0.0) <1E9C6C8C-CBE8-3F4B-A5B5-E03E3AB53231> /usr/lib/system/libunwind.dylib
0x7fff99b7c000 -
0x7fff99b81fff libcache.dylib (47.0.0 - compatibility 1.0.0) <1571C3AB-BCB2-38CD-B3B2-C5FC3F927C6A> /usr/lib/system/libcache.dylib
0x7fff99b82000 -
0x7fff99b83fff liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib
0x7fff99b89000 -
0x7fff99b89fff com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <C06A140F-6114-3B8B-B080-E509303145B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff99bfe000 -
0x7fff99bfffff libDiagnosticMessagesClient.dylib (??? - ???) <3DCF577B-F126-302B-BCE2-4DB9A95B8598> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff99c00000 -
0x7fff99c00fff com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff99c01000 -
0x7fff99f1dfff com.apple.CoreServices.CarbonCore (960.24 - 960.24) <6F99A26B-788F-37B9-860F-508906EC06D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff99f25000 -
0x7fff99f33fff com.apple.NetAuth (3.2 - 3.2) <F0D60E34-37A9-308D-B44E-E3450906173A> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff99f34000 -
0x7fff99f50ff7 com.apple.GenerationalStorage (1.0 - 126.1) <509F52ED-E54B-3FEF-B3C2-759387B826E6> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff9a3f9000 -
0x7fff9a40bff7 libz.1.dylib (1.2.5 - compatibility 1.0.0) <30CBEF15-4978-3DED-8629-7109880A19D4> /usr/lib/libz.1.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 4
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 389
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=185.1M resident=127.2M(69%) swapped_out_or_unallocated=57.9M(31%)
Writable regions: Total=1.0G written=4176K(0%) resident=5504K(1%) swapped_out=0K(0%) unallocated=1.0G(99%)
REGION TYPE
VIRTUAL
===========
=======
CG shared images
96K
CoreServices
1088K
JS JIT generated code
8K
JS JIT generated code (reserved)
1.0G
reserved VM address space (unallocated)
MALLOC
23.1M
MALLOC guard page
48K
SQLite page cache
480K
STACK GUARD
56.0M
Stack
10.5M
VM_ALLOCATE
64K
__CI_BITMAP
80K
__DATA
17.5M
__IMAGE
528K
__LINKEDIT
59.8M
__RC_CAMERAS
244K
__TEXT
125.3M
__UNICODE
544K
mapped file
24.7M
shared memory
312K
===========
=======
TOTAL
1.3G
TOTAL, minus reserved VM space
320.3M
This was the best I could do to finally get the report posted.
Message was edited by: ccadkins -
I have a CC Photography License and tried loading the new Lightroom cc but it will not open (only flashes the welcome screen for a split second) then goes blank. I tried uninstalling it, rebooting, etc. several times and it will not work on my Mac with Yosemite. Please help!
Check out this thread: Downloaded Lightroom CC but only get a quick flash of the startup screen then nothing, Lightroom 5 still working.
-
Since yesterday all my usual .xls files will not open (Office for Mac 2011). CAN open .xlxs files. Default 'open with' is Microsoft Excel.app. No software updates done yesterday or the day before (or maybe a Silverlight or an Acrobat one by accident?). Have repaired disc permissions. HHD name is still same as it always was. What next? Thanks
PS I'm not a great techie so assume I don't know what you're talking about!You may need to rebuild permissions on your user account. To do this,boot to your Recovery partition (holding down the Command and R keys while booting) and open Terminal from the Utilities menu. In Terminal, type: ‘resetpassword’ (without the ’s), hit return, and select the admin user. You are not going to reset your password. Click on the icon for your Macs hard drive at the top. From the drop down below it select the user account which is having issues. At the bottom of the window, you'll see an area labeled Restore Home Directory Permissions and ACLs. Click the reset button there. The process takes a few minutes. When complete, restart.
Repair User Permissions -
Updated CC2014 the other day, will not open, crashes everytime. I have OS X 10.9.4 - 3.4 ghz intel cor i7, 16 GB 1333 HHz DDR3, in vain talked on to adobe tech, with no help from Adobe.
This morning, I made a new "customer" and downloaded the "trial version" of CC2014 photoshop. This resulted a working CC2014. I hope Adobe can fix my "real" account which does not work at this time.
Anyone else tried this?
KenI don't think everyone with a Mac is having basic problems with Photoshop 2014.1.
What exact versions do you have in each case? Is your updated version 2014.1, while the "new customer" version is 2014.0? Choose Help - System Info to see.
Sounds like, given your specific system, you may want to try a full clean and reinstall, or maybe a downgrade to 2014.0 until 2014.1.1 or 2014.2 comes out. I think the older versions are available through the Creative Cloud application.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
-Noel -
PDF files will not open or download on my mac book pro
pdf files will not open or download on my mac book pro, cannot read bank statements etc. Any solutions would be grear
Did you try using a different browser?
-
The .prel files will not load into premiere elements 13 and says that there is a missing codec. This is a school's site llicense that we've used in our lab for more than a month.
GPPNeil
Premiere Elements 13 on Windows 8.1 (assumed 64 bit).
First..
1. Have you updated from 13 to the 13.1 Update using an opened project's Help Menu/Update. If not, please do so.
2. Do the problems exist if you disable the antivirus and firewall(s)?
3. Are you running the program as Administrator? Do you have the latest version of QuickTime installed on your computer?
4. Have you refreshed the Online Services using Premiere Elements Editor Edit Menu/Preferences/Web Sharing?
5. Have you updated the Adobe Application Manager?
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
6.Is your video card/graphics card driver version up to date according to the web site of the manufacturer of the card?
7. Lots more we could go through such as deleting the Adobe Premiere Elements Prefs file and, if necessary, the whole
13.0 Folder in which it exists.
But, I think that you have enough things going on here to warrant an uninstall, free ccleaner run through (regular cleaner and registry cleaner parts) and then reinstall with the antivirus and firewall(s) disabled.
CCleaner - PC Optimization and Cleaning - Free Download
If the problems persist after all that then we will adjust to additional troubleshooting maneuvers.
Any questions or need clarification, please do not hesitate to ask.
Thank you.
ATR -
The App store will not open on my Mac....
The App store will not open on my Mac....
Welcome to the communities.
We want to help you but unfortunately you have given us insufficient information.
Please find a moment to tell us more about your machine, the model identifier, the OS version, and the total amount of RAM you have. It also helps to know where you are, nothing specific, just the country.
Then fill those same details in your profile for future use.
We need this to answer questions otherwise we're just working blind. Remember, different OS's and devices often require different answers for the same question.
Asking questions. Before asking your first question, learn about community etiquette, checking for similar questions and rewarding helpful members. Learn more about asking questions -
I have not been able to reinstall Acrobat Pro on my laptop. I have Suite 6 Design & Web Premium on my HP laptop. I have Windows 7 operating system. All of a sudden Acrobat Pro will not open so I uninstalled and tried to reinstall the program.
The error messages I get are:
ERROR: Error 2203.Database: C:\Windows\Installer\12102c.ipi. Cannot open database file. System error -2147287035.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 2203.atabase: C:\Windows\Installer\12102c.ipi. Cannot open database file. System error - 2147287035.
ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603
Help PLEASE!Hi Patricia ,
For error 2203 ,please refer to the following link.
https://helpx.adobe.com/creative-suite/kb/error-2203-install-creative-suite.html
For error 1603 ,refer to this link.
https://helpx.adobe.com/creative-suite/kb/error-1603-install-cs3-cs4.html
Let us know if this solves the issue .If required ,we"ll surely assist you further.
Regards
Sukrit Dhingra -
Windows CS4 files will not open on the Mac
How come Windows CS4 files will not open on the Mac version?
KevinMCR wrote:
Where are you getting your info from as I have personally opened a Windows After Effects project on the Mac many times!
Anyway Adobe state they are cross platform so this is pretty missleading !
MCR, you asked in your previous post:
"Is that true of all CS4 project files like Premiere Pro and After Effects?"
I answered:
"No."
Which means After Effects and Premiere project files are cross-platform. But Encore projects are not cross-platform.
Is that clearer?
Regarding your last sentence, if you're referring to AE and PPro files, that is true. But it is not true of Encore project files. -
I have downloaded Firefox 4 on my Mac which is running OS 10.4.11 and it will not open. It has displaced my previous Firefox 3. How can I recover my previous Firefox (and all my tabs?)
Firefox 4 requires at least OS X 10.5 and an Intel Mac. There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox
If you prefer, you can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html -
I hold down the home button with Siri enabled on my Iphone 4 but it will not open, internet is present.. help??
Make sure Siri isn't disabled in Settings > General > Restrictions.
If that isn't it, did you try to restore as a new device? -
New PC with Windows XP, replacing XP. My PDF docs will not open
New PC with Windows XP, replacing XP. My PDF docs will not open and I am getting the following messages: EITHER Adobe Reader could not open ‘xxx.doc’ because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn’t correctly decoded). OR Word will now convert your PDF to an editable Word document. This may take a while. etc. Help please.
dibble wrote:
EITHER Adobe Reader could not open ‘xxx.doc’ because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn’t correctly decoded). OR Word will now convert your PDF to an editable Word document.
These are two completely different symptoms. Please explain exactly what you do when you get either of these messages. Also tell us your Reader version.
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