I am using Adobe Acrobat XI Pro for mac and I have problems importing a document through my scanner

I go to
*) file
*) create
*) PDF from scanner
*) Acrobat Scan window opens with my scanner: CanoScan LiDE200
*) As soon as I press the program crashes
I also tried to get the paid support number but I can't find it anywhere on the adobe site.

Hi Martin,
Was it working fine for you before?
Is Acrobat updated to the latest version 11.0.10?
The paid tech support number is: 8006423623
Regards,
Rave

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