I am using CS6 on a 64 bit PC. When I try to print A4 size layered psd files the program crashes. What can I do to rectify this?

I am using CS6 on a 64 bit PC. When I try to print A4 size layered psd files the program crashes. What can I do to rectify this?
Spoken to IT support who inform me its because files are on network, however they are on my desktop and program is installed on my PC not a network.

Other sizes print. Bizarre.

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I am using CS6 on a 64 bit PC. When I try to print A4 size layered psd files the program crashes. What can I do to rectify this?

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