I am using Macbook pro 15" late 2013, Does my boot camp support Windows 8.1 Pro 64bit?

Same as topic.

Windows 8.1 is not yet supported. It may work or you may have the odd driver issue.

Similar Messages

  • Late 2013 MBP/Fusion/Boot Camp partition w/Windows XP (!), can I get Bluetooth working or should I give up?

    Hello and please bear with the length of this post.  I had an old MacBook Pro (2007 Santa Rosa) that ran Windows XP in a Boot Camp partition just fine.  One thing Windows has that the Mac doesn't is a free OBD2 app that lets me communicate with a Bluetooth OBD2 scanner to reset my check engine light and read the codes.  This scanner uses Bluetooth.
    A few months ago by a stroke of good luck I got a new Retina MacBook Pro.  Windows XP will not install on it, only Win 7 & 8 (I don't have the install disks anymore anyway).  I did not want to buy a new Windows just to run this one program (the only Windows app I really need).  I thought I could possibly run my old Win XP Boot Camp partition (now in an external USB3 case) under Fusion, and it turns out that I can indeed do this.  However I can not get Bluetooth to work – Win XP, under Fusion, does not see any Bluetooth hardware.  I got some help on the Fusion forum – I was told to uncheck the Share Bluetooth devices with the virtual machine box and check the Apple Bluetooth USB Host Controller box to connect Bluetooth to the virtual machine.  WIn XP, under Fusion, does not seem to see any Bluetooth hardware.
    My question is, do the Boot Camp drivers originally installed when I first used Win XP on my old Santa Rosa MBP have any role here?  I was thinking I might have to update those drivers since I'm on a new Retina MBP, but the update notes specifically say the newer drivers are for Windows 7 and 8.  I haven't tried to install them yet – maybe they'll even refuse to install, I don't know.
    If I'm truly wasting my time trying to get this to work I'll fork over the $40 for the Mac OBD2 software, although I really only need it for a "single use" (trying to pass a state inspection, lol!).  TIA for any help!

    Please ignore the last message - I was hoping I could delete the thread but it looks like I can't.
    After a little more investigation I've decided to give up this quest and pay the $40 for the Mac software.

  • Used Macbook Pro 2013 - iLife for free?

    I want to buy a used Macbook Pro late 2013. Can I download  iLife and iWork for free?

    If the computer is registered with Apple as new from December 2013, then if you search for the apps to "buy" (Pages, Keynote, Numbers, iMovie, iPhoto, Garageband) in the App store, it SHOULD give you the price as FREE.  If it does not, I suggest you contact Apple and ask their advice.
    This is what Apple say about eligibility for iWork and iLife for free:
    http://www.apple.com/creativity-apps/mac/up-to-date/
    The only possible "glitch" in this is that you were not the original purchaser.  Speak to Apple and see what they say - they may be willing to facilitate the download for you.

  • Installed Yosemite update on MacBook Pro retina late 2013 will not boot flashing folder with ?

    I just Installed Yosemite update on MacBook Pro retina late 2013 will not boot flashing folder with ?

    dunno, Lynn--maybe Etrecheck. trying running disk utility to verify the status of your hard drive. That may give you a basic idea. Perhaps tech tool pro.  As for it running hot, I can't say for sure. try shutting it down and using a vacuum clearner +crevice tool around the back of it.  It's been my experience that hard drives usually fail without a lot of warning, luckily you have a backup. Afterwards you can say "Yup, that went bad".  I've done a little research and found out that your MacBook Pro doesn't come with a conventional hard drive as such, but an SSD (solid state device) . It's upgradeable (up to 1 TB ) but not cheaply
    go here for more info (OWC) :http://eshop.macsales.com. For right now, I'd recommend resetting the SMC/PMU, maybe zapping the pram . to do that, reboot, hold down Apple+Option, P+R keys while rebooting. Hold down for 3 chimes, let go and let it boot. as for the SMC thing....
    I'm assuming your battery isn't removeable-shut down computer, plug in MagSafe cable . On built in keyboard, on left side, press Shift-Control-Option and power button at the same time.  release all the keys and the power button. press power button again to turn on computer
    that is all
    John b

  • MacBook Pro late 2013 does not show login window after waking from sleep

    MacBook Pro late 2013 does not always prompt for login, but opens directly to desktop, even though security settings are setup to prompt for password after 5 minutes. Up to now, this only has happened on battery, machine goes to sleep or lid is closed, 10 minutes pass, lid is opened and desktop is shown instead of lock screen. Console shows, that the machine was actually sleeping (10 min no log entries) and also does not show any error in regards to login window.
    This behaviour occurs randomly and I could not track down any root cause/behaviour, yet. Sometimes everything behaves as it should.
    Any ideas?
    Thanks
    marcus

    Count me in, I have the same issue, and from what I read here, it looks like a Yosemite/SSD related issue ?
    I'm not 100% sure if it started when I put a SSD in my old iMac 2009 (as a fusion drive) or if that's after that when I upgraded to Yosemite...
    I did disable auto poweroff like suggested in another thread : Mac freeze during the night sleep.
    sudo pmset -a autopoweroff 0
    We'll see if it helps.
    It happens toughly a couple of times a week.

  • I'm trying to reinstall Mavericks on used Macbook Pro. When I log in to my Apple ID, it says it was not the same ID used to purchase Mountain Lion. I need to change user/admin as a lot of the folders and apps are in Chinese!

    I'm trying to reinstall Mavericks on used Macbook Pro. When I log in to my Apple ID, it says it was not the same ID used to purchase Mountain Lion. I need to change user/admin as a lot of the folders and apps are in Chinese!

    The first thing you should do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. Look it up on this page to see what version was originally installed.
    If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
    If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. If you don't have the media, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
    To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
    If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
    Once booted from the disc or in Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
    After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
    You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, buy it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
    If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
    If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able toauthorize it under your ID. In that case, contact iTunes Support.

  • I bought a used macbook pro with 10.9.5 but it didn't start up clean.  There are a lot of programs etc.  How do I know if it's ok to use?

    I have a macbook pro that I want to give to my son for school.  I just purchased a newer (used)  macbook pro with more HD and memory to replace the one I use for work.  I need to set up the new book and transfer all my stuff over, then clean the older one up for my Son.  I'm concerned because the newer book I purchased on ebay.  It didn't start up a if it were a clean machine.  I turned it on and it is full of lots of programs and I'm worried the previous owners files and information are on the computer.  They both have the OS X 10.9.5 (13F34) software.   I updated to the new iLife on the older one, the newer one has 09.  I would appreciate the steps I should take.  I have everything backed up on the older book through drop box and cloud, so I'm ready.   Also the seller told me the computer would have Mavericks already installed, but I don't see it.

    Before buying a second-hand computer, you should have run Apple Diagnostics or the Apple Hardware Test, whichever is applicable.
    The first thing to do after buying the computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
    How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
    It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
    1. If you don't own another Mac
    a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
    b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
    To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
    c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
    d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
    2. If you do own another Mac
    If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
    3. Partition and install OS X
    a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
    b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the  Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
    c. An unusual problem may arise if all the following conditions apply:
              OS X 10.7 or later was installed by the previous owner
              The startup volume was encrypted with FileVault
              You're booted in Recovery mode (that is, not from a 10.6 installation disc)
    In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
    d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
    e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
    4. Other issues
    a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
    b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to  authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
    c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like.

  • OSX Lion cannot be installed on used macbook pro

    Dear all,
    I inherited an old used macbook pro (2009 model) from a colleague.  He cleaned it and it was ready to reinstall when I received it.  I purchased a new OSX Lion set to install.  As the macbook is a present for my daughters birthday, I purchased the software on het apple ID.
    When installing (after entering the related apple ID) I get the following message:
    This product is currently not available. Try again later.
    Can I solve this without having to go to an Apple dealer.  My girls birthday is this Friday, and I'd like to have the macbook ready before that date.
    Thanks!

    In order to install Lion (which all 2009 MBPs are capable of) you need to have Snow leopard (10.6.8) installed first.  The simplest path is to order this disk from Apple:
    http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
    Then download the combo update:
    http://support.apple.com/kb/DL1399
    Then the MBP will be ready for a Lion install.
    Ciao.

  • Seeking advice on used Macbook Pro

    Hi. Have a pretty simple question that some of the experts here might have an opinion on. I'm looking for a used Macbook Pro 17-inch for portable video/photo editing (Final Cut Studio, After Effects, Photoshop, etc.). I have my eye on two MBPs at the moment. One is a mid-2010 with a core i5 processor and 8GB RAM for $1000, and the other is a 2011 with a quad-core i7 processor and 4GB RAM plus Thunderbolt port for $1400. Both come with all the original accessories and discs. Basically, I'm wondering if the performace upgrade to the 2011 model is worth the extra $400. Thanks in advance.

    I have both a 2010 17" MBP and a late 2011 17" MBP.  Both have i7 CPUs. 
    One advantage that the 2010 MBP has that, theoretically, the battery run time is longer than that of the 2011 MBP.  I have never tried to measure it.
    Advantages of the 2011 MBP are the Thunderbolt port and the capacity to have up to 16 GB RAM installed.
    As far as the CPUs are concerned, a quad core will perform more efficiently IF the application is designed to take advantage of all cores.  Other wise it becomes a question of CPU speed.  That I have tested. 
    Given the choice, I personally would opt for the 2011 MBP, but it is your money, not mine that is at stake.
    Ciao.

  • Got used MacBook Pro with

    I had got used macbook pro 2011 ... but system preferences is not working , I'd tried to reinstall the OS using the internet recovery but I got message that my id does not had os x lion purchased ...
    how I can fix the system preferences "
    how I can add this MacBook to my ID?
    please need help !!!

    The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
    It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
    1a. If you don't own another Mac
    If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
    If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received those media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
    To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
    If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
    Some models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you may not be able to reinstall 10.6 even from the original discs, and Internet Recovery may not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
    1b. If you do own another Mac
    If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
    2. Partition and install OS X
    If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
    Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the  Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
    After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
    Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
    3. Other issues
    If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
    If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to  authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
    When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like.

  • I bought a used macbook pro no OS HELP

    I bought a used macbook pro no OS HELPthat had mavericks on it. The owner wiped it as he should but it will not let me load it back because my apple id has never ordered it.  What to do.

    The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
    1a. If you don't own another Mac
    If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
    If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received those media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
    To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
    If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
    Some models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you may not be able to reinstall 10.6 even from the original discs, and Internet Recovery may not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
    1b. If you do own another Mac
    If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
    2. Partition and install OS X
    If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
    Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the  Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
    After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
    Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
    3. Other issues
    If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
    If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to  authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
    When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like.

  • Bought used macbook pro old user's id keeps appearing in update software and greyed out so i can't change it to mine

    Used macbook pro late 2011 model, under the 'Apple' when i clik 'update software' it goes to apple site with greyedout previous user's email address asking for their password, not my newly registered macpro and appleid.  How can I change this as previous user has now unregistered laptop?  upgraded to maverick os.

    What you are entitled to is the MBP and the original OS that the MBP came with which is Lion and the associated applications. 
    In order to install Lion, you will have to boot your MBP with the OPTION COMMAND R keys held down.  That will connect you to the Apple servers and they will check your MBP.  A 4 option menu will appear.  Select the Lion installation option and install Lion. 
    Now your MBP will be registered in your name and you may open your own Apple account.  If you want Mt. Lion, then you will have to purchase it from the Apple online store.
    Ciao.

  • I bought a used MacBook Pro, I plan on restoring to factory settings, do I need original purchaser apple id?

    So, I bought a used MacBook Pro (April 2010) today and I plan on restoring it to factory settings. I saw on a video of a factory restore that it will prompt for an apple id of the original purchaser. Now, I did find a buried thread on the subject and the answer was that I will need to purchase OSX. Not sure if this is true or there are more details than that. If this answer is correct, would the computer automatically recognize that my apple id has a purchased copy? Also, on another video I saw that discs such as the OSX and iLife are required. So in a nutshell I have no idea on how to go about this factory restore deal. This will be my first mac purchase so bear with me. If I havent been detailed enough let me know, ill try to explain better. Thanks!!

    Do you have the original installation discs that came with the computer? If so you only need to boot from the disc, erase the hard drive, then install Snow Leopard.
    Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
    You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
    Upgrading to Snow Leopard
    You must purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
    After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
         Snow Leopard General Requirements
           1. Mac computer with an Intel processor
           2. 1GB of memory
           3. 5GB of available disk space
           4. DVD drive for installation
           5. Some features require a compatible Internet service provider;
               fees may apply.
           6. Some features require Apple’s MobileMe service; fees and
               terms apply.
    Upgrading to Lion
    If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
    You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax.  It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
         Lion System Requirements
           1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
               or Xeon processor
           2. 2GB of memory
           3. OS X v10.6.6 or later (v10.6.8 recommended)
           4. 7GB of available space
           5. Some features require an Apple ID; terms apply.
    Upgrading to Mountain Lion
    To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
         OS X Mountain Lion - System Requirements
           Macs that can be upgraded to OS X Mountain Lion
             1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
             2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
             3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
             4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
             5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
             6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
             7. Xserve (Early 2009) - Model Identifier 3,1 or later
    To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
         Are my applications compatible?
             See App Compatibility Table - RoaringApps.
         For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.

  • I bought a used macbook pro from a friend. Software updates are available, but when I try to update, the computer asks for apple id and will only accept the former owner´s. How can I connect my macbook to my apple id?

    I bought a used macbook pro from a friend. Software updates are available, but when I try to update, the computer asks for apple id and will only accept the former owner´s. How can I connect my macbook to my apple id?

    The first thing you should do after acquiring a used computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. Look it up on this page to see what version was originally installed.
    If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind.
    If the machine shipped with OS X 10.6, you need the gray installation discs that came with it. If you don't have the discs, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
    To boot from an optical disc, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
    If the machine shipped with OS X 10.7 or later, it should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
    Once booted from the disc or in Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
    After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
    You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, buy it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.

  • Bought Used macbook pro, don't have administrator password and don't have the OS disc. Is there a way I can reset or delete the password?

    I recently bought a used macbook pro. I can pretty much do everything I need on it until I want to change setting and such things. Then it asks me for an administrator password which I do not know or have. On top of that I do not have the OS disc either. Is there a way I can SAFELY reset or delete the password so I can set my own without the possibility of screwing thing up. LIke I said I can do most anything. I figured this out when attempting to tether it to my smartphone for internet access (I do all the time from my desktop but my desktop is a PC so things are a little different) I am a very new mac user, I have always been a devoted PC user until now. I have to say I am really loving my macbook pro I may just stick with mac from now on (if I can get this problem figured out without too much stress.
    I am looking for the safest and best way to fix this issue where nothing I do would mess up the laptop. I can use it now and I do not want that to change, I just want to be able to change my setting and set a password of my own. PLEASE HELP, THANX!

    Hi
    There actually is a slightly easier way in OS X 10.5 or greater.
    1. Start up in single-user mode (hold Command-S as the computer starts up).
    2. Type: mount -uw /
    3. Press Return.
    4. Type this:
    passwd (user's short name)
    Replace "(user's short name)" with the short name of the user account whose password you wish to reset. If you are not sure what the account name is, you can get a list of user names by typing: ls /Users
    5. Press Return.
    6. Enter a new user password.
    7. Press Return.
    8. Type: reboot
    9. Press Return.

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