I am using only one Apple ID. The problem, since iOS 6, is the App Store purchased items screen just shows loading screen it finally crashes or gives the error message 'can not connect to Apple store'
I am using only one Apple ID. The problem, since iOS 6, is the App Store purchased items screen just shows loading screen it finally crashes or gives the error message 'can not connect to Apple store'
I am using only one Apple ID. The problem, since iOS 6, is the App Store purchased items screen just shows loading screen it finally crashes or gives the error message 'can not connect to Apple store'
Similar Messages
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ibooks will not open the featured page on my ipad and gives an error message that it can't connect to iTunes Store, despite the other tabs working. I have signed out and back in again I have restarted neither worked . What else can I do?
Hello Tm115,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Best of luck,
Mario -
Getting message: can not connect to iTunes store
Getting a message when I try to log in to iTunes or app store. Getting message can not connect to iTunes store.
Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
Getting message Can not connect to iTunes Store when updating apps
I'm getting the message can not connect to iTunes Store when trying to update apps. I have tried troubleshooting in every way possible. Help please
Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
Error message can't connect to iTunes Store
I cannot make a purchase in playing mirrors of Albion on my iPad retina. Don't seem to have issues on other devices or applications outside this game
Try restarting and the iPhone.
If that doesn't do it, one thing that others have done to fix this is manually set the time incorrectly (Settings > General > Date & Time), test again, and then set it back to the correct time.
You can also take a look at this Apple doc for other ideas -> Can't connect to the iTunes Store -
Can't access ITunes. Error message"Can't connect to iTunes store"
Help!
Try restarting and the iPhone.
If that doesn't do it, one thing that others have done to fix this is manually set the time incorrectly (Settings > General > Date & Time), test again, and then set it back to the correct time.
You can also take a look at this Apple doc for other ideas -> Can't connect to the iTunes Store -
Please Help
I also recently updated my Iphone to ios 6, And Some of my artwork is missing from my iphone. They r there on my Itunes but don't sync. Can you help me?
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Neowiz duel poker won't open on iPhone 5. I used it on iPhone 4 s. any solutions?
Please disregard this question. I'll submit a shorter and more direct question. Thanks.
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I keep getting an error message "can not connect to the iTunes stores" - what gives.
Microsoft does not currently have a Mac App Store version of Microsoft Office. So any apps that you find in the Mac App Store that sound like those programs are probably helper programs by third-party developers. The only way to get Office for Mac is directly from Microsoft on their website.
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After upgrading to IOS 5, I can not purchase anything from the app store. I get the message "Can not connect to iTunes store". I am able to get updates from the app store only through my phone. Also, Game center I.D. wasn't accepted. It said the user name was already taken. Had to create a new one.
Please helpYou might try to confirm that your messages are actually sending. I have the same problem, but my messages appear to be sending but are not actually being received.
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Please contact me ASAP - having an issue on iphone 4 - app store trying to download a free solitaire application and it give an error message that cannot connect to itunes store
[email protected]
817-999-1812 Joe or Jeana JonesHello, perhaps this may help: http://blogs.isaserver.org/shinder/2006/03/05/explanation-on-the-502-error-to-de lta-and-sun-sites/ the comments have some specific references to iTunes.
The issue is that it's almost certainly a problem with your firewall/proxy and not iTunes so you might be hard-pressed to find help here as suggesting help for private LAN infrastructure is not the same as suggesting help for iTunes. Usually I'd suggest turning the proxy off and work your way backwards to find out where the problem is but I guess this isn't possible.
Anyway, have a look at the link and see if it helps. -
At the moment I can use my apple Id on my iPod touch to connect to iCloud and IMessage and FaceTime but it doesn't work on App Store & iTunes just on iPod Face to an error: can not connect to iTunes Store. (Setting... itunes & app store)What's wrong? My apple Id is working on my MacBook Pro as well. And it was working on this iPod before resetting . Just after resetting I can not connect to App Store & iTunes and I can not instal any app even free apps
Try
Can't connect to the iTunes Store -
I can not use Wifi at home to download Apps . The screen pop up " can not connect to iTunes Store " ?? I am using iPhone 5 . I used to be able to download any Apps before .
I can not even download the new IOS which Apples sent to my phone to update . ???? Please help !!!
My husband is using IPhone 5 and his phone is fine , he can use WIFI to download any apps or update any software from apple . Does that mean my phone have problem , not my WIFI right ???
Now, I have to use my data plan to download any Apps which waste my money :( Thanks a lot !!Hello phonphon,
We've got an article that can help restore your phone's connection to the iTunes Store while on your WiFi network.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen -
Can not connect to Itunes Store through Apple TV.
I am trying to rent a movie from Apple TV and keep getting a message saying that it can not connect to Itues Store.
I don't have the parental controls turned on. I have tried to sync a video I purchased on itunes on my macbook and it will not transfer and comes up with an error that the apple tv cannot connect to the itunes store to authorise.
I'm connected to the internet through a web proxy, however, itunes works normally through this on my macbook and I can download without problems, so I can't understand why the apple tv won't connect to the itunes store. -
I can not connect to ITunes Store to download updates. I have no trouble connecting to the internet. It worked OK up to about a last month. can any body help.
Hi there bigyellowdigger!
I have an article here that can help you troubleshoot this issue with your connection to the iTunes Store. That article can be found right here:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Take care, and thanks for visiting the Apple Support Communities.
-Braden
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