I am using windows 7 64 bit system. I upgraded for cs5 to cs6. Do I need to keep my cpy of cs5 on computer or can i unistall it?

Can I uninstalll the cs5 version after I upgrade to cs6 version?

You can remove CS5 either before or after you install CS6, though if you leave it installed it will make it easier to activate CS6 since the installer will be able to automatically confirm you satisfy the upgrade requirement of having a qualifying previous version. If you remove it before installing CS6 you then need to identify and provide the serial number of the older version (CS5) as part of the CS6 activation process to prove that you qualify for the upgrade.

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I want to put windows 7 on my iMac. Do I use Windows 7, 64 bit System Builder or do I use a "retail copy" of the Windows 7, 64 bit ? Microsoft says I should use the System Builder copy. A technical support individual from Apple said use the "retail copy"

A Microsoft technical advisor said that the "retail copy" of Windows 7, 64 bit Home Premium would not work with Boot Camp to put the Windows operating system on the IMac. She said that I would have to use the System Builder copy of Windows 7 to put it on my iMac. An Apple technical advisor told me that I had to use the "retail copy" of Window 7 because that was the one used by Apple when they developed the Boot Camp program. I have also seen some articles from Apple that suggests that both copies of Windows 7 would work OK. Does anyone have any experience that shows which one or both I should purchase to put on my computer?

Welcome to ASC!
I used the 64-bit System Builder Edition when I bootcamped my 2010 iMac a couple of years ago. Worked perfectly--installed a very lean system. Without all the extra cr@pware that comes preinstalled on name-brand Win computers, the SBE OS actually works darned well.
However, that was under Mac OS 10.6.8 which remains on that computer for compatibilty reasons not related to Windows. Haven't BCed any newer Mac OS, so your mileage may vary.

Itunes stops working and closes when I try to use ibooks or itunesu. I am using windows 7 64-bit. This started when I upgraded to itunes 11.1.1.

ITunes stops working when I use ibooks or itunesu. I have just upgraded to itunes 11.1.1. I use windows 7 64 bit.

Hi jsi3918,
Thanks for visiting Apple Support Communities.
If iTunes is quitting unexpectedly, see this article for troubleshooting steps that can help:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Regards,
Jeremy

Flash stopped working. Updated and enabled to no avail. Am using Windows 7 64-bit and IE10.

Flash has stopped working. Updated and enabled to no avail. Am using Windows 7 64-bit and IE10.

Pat Willener wrote:
What exactly means "stopped working"?
It had been working on my computer through the different versions of IE for years. I then noticed a few days ago that numerous reliable sites told me to install Flash. I confirmed that it was installed and enabled but all attempts to reinstall resulted in the same condition; Installed under "Programs" ans enabled under "Manage Add-ons". However I still couldn't get it running and Adobe's "Check Now" site showed it NOT installed or enabled. The only thing I can think of that might have had an effect was that I returned to IE10 recently after having some problems with IE11.

I am attempting to download Lightroom on my PC. I receive the message "running an operating system that Lightroom no longer supports " I currently use Windows VISTA 64 bit. Help

I am attempting to download LIGHTROOM on my PC. I receive the message "running an operating system that LIGHTROOM no longer supports". I currently use Windows VISTA 64 bit. Need Heip. Suggestions?

Hi William. Unfortunately, Vista is not a supported OS for Lightroom 5 or Lightroom 6. You'll need Windows 7 or later. See here: System requirements

Having a problem with wireless connection. On my Windows XP 32 bit system and a 6510 printer, initi

On my Dell Latitude D620, Windows XP 32 bit system and my 6510 printer wireless connection (Linksys EA4500) , everything works fine after the computer is booted. After a period of time (usually overnight), I lose connection to the printer (the scanner icon with a red x is shown on my Windows task bar and I can't print. Ran Windows Fix and the HP fix programs. The only thing that solves it is to reboot the computer. A second symptom is that my IE8 stops connecting to the internet at the same time (gives a 'waiting for' response that never changes). Firefox still connects OK when this is happening. So I suspect the problem isn't with the printer, but with my Windows set up. It is a fresh XP SP3 install (hard drive crashed, but it happened before also). I reset IE, checked my proxy, no malware, happens with or without firewalls and security programs.
Hoping that someone else has run into this problem. Been all over Google, and the IE doesn't work / Firefox works is fairly common, but none of the fixes helps.

If you want you can reload Firefox 4.0 or the last "old" version is 3.6.16 and is available here:
http://www.mozilla.com/en-US/firefox/all-older.html
Just reinstall your choice of FF. The bookmarks are in a different directory and are NOT overwritten. Some of the Add-ons that worked in 3.6 DO NOT work with 4.0, pay attention and head any warnings when you start 4.0.
I had to disable extensions: Flashblock and WOT
Firefox SafeMode? - A troubleshooting mode.
1.You can open the Firefox 4.0 SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut to open it again.
For more help, see this: http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes
Hope this helps you out.
Feedback is appreciated especially if this helps you out.

Unable to install iTunes 10.5.0.142 on Windows 7 64 bits system

I am not able to install the latest version of itunes, version 10.5.0.142, released by Apple last week.
I think it is important to note that there are three pending updates on my system (Windows 7, 64 bit), which keep on failing again and again no matter what the mode of update (manual via microsoft website or automatic via the program provided by microsoft). These are:
1. Security Update for Windows 7 for x64-based Systems (KB2556532)
2. Security Update for Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package (KB2538242)
3. Security Update for Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package (KB2538243)
The methods that I have tried to install the latest version of itunes (all have failed as of now):
a. Automatic via the previous version of itunes. This tries to download and install itunes in parts, but ultimately leads to the error originally pointed in this thread. Failed.
b. Uninstalling the previous version of itunes completely as mentioned here: http://support.apple.com/kb/HT1923 and also using Microsoft Fixit and then trying to install the new version. Failed.
c. Uninstalling all but apple software update, and then trying to update manually from the software update file available in c:\Program Files (x86)\Apple Software Update folder. Failed.
d. Uninstalling all the versions of visual c++ (2005 and 2008), and then trying to install the latest version of itunes. Then re-installing the latest versions of c++ (2005, 2008 and 2010) along with updates but three as pointed above, and then trying to install the latest version of itunes. Failed.
e. I have tried various permutations and combinations of keeping the firewall, antivirus and even the internet off and on. Failed.
The combination of errors that I have received:
- An error occurred during the installation of assembly ‘Microsoft.VC80.CRT,version=“8.0.50727.6195″,type=“win32,publicKeyToken=“1fc8b3 b9a1e18e3b”,processorArchitecture=“x86”. Please refer to Help and Support for more information. HRESULT: 0x80073712
- Error 7 indicating installation of microsoft .net framework 4.0 for me (http://support.apple.com/kb/TS3074) and
- Error 2 - "Apple Application Support was not found. Apple Application Support is required to run iTunes. Please uninstall iTunes, then install iTunes again. Error 2 (Windows error 2)
However, I have seen on some websites that people have been able to install the latest version of itunes on their windows 7 64 bits system (surprising, but yeah).
I would appreciate any pointers as to:
?1 How do I install the latest version of itunes on my system.
?2 If the steps are not included in the solution to ?1, how do I update 1., 2., and 3. mentioned above.
?3 If I am able to install itunes 10.5.0.142 on my windows 7 64 bit, would I be able to successfully my iPad2 to iOS5?
Many thanks.

I should have posted this earlier, but anyway. I restored my laptop to factory version after backing up any useful data, and the first thing I the laptop was restored was connect to the internet, download and install the latest version of iTunes. And Bingo! It worked.
Apple helps you find Original Sin with the Windows.

WIndows 7 64-bit system printing to a Windows 2000 server configured as a print server

Is there any way to configure a new Windows 7 64-bit computer to use a Windows 2000 server configured as a print server ?
The printer that I would like to connect to is an HP 4240n LaserJet. I appears that there is only a 64-bit Universal Print Driver available. The server currently uses HP 32-bit PCL5e or PCL6 drivers for all other connected computers. Connection is through a Hewlett-Packard Network Port, using DLC/LLC transport for the embedded 4240n print server.
Installing the HP 64-bit UPD to the WIndows 7 64-bit system, and then attempting to redirect the local port to the Win2k network print server has not worked.
Thanks for any advice.

Hi:
See if this works...
Run msconfig.
In the System Configuration screen, Boot tab, Advanced Options, if there is a check mark in the box next to Maximum memory. Remove that checkmark and save your changes.
Reboot and hopefully Windows recognises all the Ram ( minus the reserved ) after restarting.
Please give that a try, and post back and let us know if that frees up some system memory for you.
Paul

How do I retrieve a hWnd required to draw an image created by an ActiveX object on a windows 7 64-bit system?

I'm calling to the NaturalPoint Optitrack SDK using activex controls and am trying to pull tracking data from a trackIR 5. I have connected to the camera and wanted to start by just viewing a captured frame. The Optitrack COM provides a function to draw the frame, but needs a hWnd handle for a window to draw to. I tried to call FindWindow from the user32.dll, but only found FindWindowA, FindWindowExA, FindWindowW, and FindWindowExW. I'm using Labview 8.6 (32-bit) on a Windows 7 64 bit system (trying to figure out how access the universities liscense manger to install LV2010 64 bit). Thanks
Jarad

The other functions are variants, depending on how you're dealing with strings:
FindWindowW : Unicode names
FindWindowA: ANSI names
FindWindowEx: Searches child windows for the window that has the specified name. You can provide a parent window handle as a starting point. The "A" and "W" follow the same Unicode/ANSI names as FindWindow.
You'd want to use FindWindowA or FindWindowExA since LabVIEW doesn't support Unicode.

On a Windows 7 64-bit system, inserted video (mp4) in 2010 ppt, "Quicktime player unavailable"

Need to give a presentation on a Windows 7 64-bit system. Quicktime, latest version is installed. Get to the slides with video and when "loading ..." the video the message below the picture ends up being "Quicktime is unavailable". The video does not work, never starting. The video works in Quicktime on the Windows 7 computer no problem when playing in Quicktime directly and not trying to play it from the ppt. Video is an mp4. Need help.

Apple engineers generally don't read these forums. The best way to get information to them is to use the feedback page:
http://www.apple.com/quicktime/feedback
or open a Developer account (the "Online" program is free) and use Apple's Bug Reporter (this is usually the best way for an issue like this but you may not want to open a Developer account just for this purpose).
Regards.

Connect to networked OFFICE Jet Pro 7680 device in windows 7 64 bit system.

The system Can't find the OFFICE Jet Pro 7680 device in windows 7 64 bit system. I am unable to use my scanner.
I tried to add the device from the devices and printers screen. The device is wired to a port on the router, but the system can not find it. ( enalbe network discovery is on) If I select add printer it finds the device immediately, but this approach does not allow me to use the scan feature as the category always says printer. I can print fine, but can not scan

well I am going to assume that the application marked photoshop is the 32-bit application, since the other on is marked 64-bit and I don't see one 32-bit. in any case it still not recognizing pen pressure and i have the newest drivers. The only thing I can think of now is that wacom drivers are interfering with it some how since they don't get along, although I was pretty sure i got rid of all wacom software.
Sigh, it's starting to look like I have to format my computer

After rebooting my Windows Vista 64 bit system, could not access iTunes; after uninstalling I tried reinstalling, but it has been running for more than 24 hrs. Should I cancel installation?

I had been updating my Windows Vista 64 bit system and as a result of a problem, had to reboot my system. Afterwards, I was no longer able to access iTunes. I got a message stating that there was a problem with some of the files associated with the application. A phone rep at Apple's Customer Service provided me with emails linking instructions on completely uninstalling and reinstalling iTunes. I did the uninstall, then checked for lingering iTunes files and couldn't completely remove some, but tried intalling the latest version of iTunes. It has been running for roughly 24 hours. The status bar is green all the way across, and when I try to cancel, I get the following message: "Are you sure you want to cancel iTunes installation?" I keep hitting "no," but am staring to wonder if there is a problem with the install. Should it take this long if I have roughly 134 gigs of music? I can still see the music in my computer's C drive, so I am worried that there is an error, perhpas because I didn't clear out all the lingering C:\Program Files\Common Files\Apple\ and all the lingering C:\Program Files\iTunes\. Any thoughts?

It is not just the HP. I have 3 HP computes and 2 Dell computers. 2 of the HP and 1 Dell suffer the iTunes internet block. Took me a while to figure it out also. But, the one thing that is different on the Dell, is that I can leave iTunes installed and not open it and everything works. As soon as I open it, internet access goes down. BUT secure sites (https:) works fine.

I'm using Windows 7 64 bit. I downloaded iTunes for Windows and setup an account. How do I stream a TV show to my TV. I have a Belkin router. My TV has many site Icons, e.g. Netflix, hula etc. from which I can download and watch movies in my Den.

I'm using Windows 7 64 bit. I downloaded iTunes for Windows and setup an account. How do I stream a TV show to the TV in my bedroom? I have a Belkin router. My TV has many site Icons, e.g. Netflix, hula etc. from which I can download and watch movies in my bedroom. But the iTunes icon doesn't appear?

I'm using Windows 7 64 bit. I downloaded iTunes for Windows and setup an account. How do I stream a TV show to the TV in my bedroom? I have a Belkin router. My TV has many site Icons, e.g. Netflix, hula etc. from which I can download and watch movies in my bedroom. But the iTunes icon doesn't appear?

How do I scan with my hp color laser 2840 using windows 7 64 bit?

I'm using an HP color laserjet 2840 all in one printer with my hp Pavilion dv7-6163us laptop. Before I upgraded to this new computer using windows 7 64 bit addition I was able to scan documents with this multifunction machine. Now with windows 7 I no longer have this functionality. When I look at HP's help section they tell me that drivers for the 2840 for printing and scanning are built into windows 7. How do I get my machine to scan a document?

This seems to be a commercial product. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support!
You can find the Commercial Laserjet board here:
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Is there a way to open photoshop cs6 in 32-bit mode on a windows 7 64-bit system.

I was wondering if there is a way to open photoshop cs6 in 32-bit mode on a windows 7 64-bit system, because photoshop won't recognize the pen pressure on my graphics tablet (yiynova msp19u) I read that some users got it to work in 32-bit mode on macs, and all my other programs like zBrush, art rage, sketch book pro recognize the pen pressure on the tablet.

well I am going to assume that the application marked photoshop is the 32-bit application, since the other on is marked 64-bit and I don't see one 32-bit. in any case it still not recognizing pen pressure and i have the newest drivers. The only thing I can think of now is that wacom drivers are interfering with it some how since they don't get along, although I was pretty sure i got rid of all wacom software.
Sigh, it's starting to look like I have to format my computer

I am using windows 7 64 bit system. I upgraded for cs5 to cs6. Do I need to keep my cpy of cs5 on computer or can i unistall it?

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