I am very unhappy with Apple response to wifi problem.  Has anyone had a positive response?

The wifi function has stopped working on my 4S.  I see this is a common problem that was caused by Apple with the 7 software.  Has anyone gotten satisfaction from apple?

Have spent 1 month trying to get a resolution to this problem and Apple seem to be behaving in a profoundly unprofessional manner. My own phone (14 month old – so outwith warranty) failed the day of the update to IOS 7.0.4 and on checking with a techie colleague discovered his had failed as well. I'm assuming the new software is overdriving the Wi-Fi chip which then overheats causing solder-joint degradation. The only fix is for the chip to be re-attached by very sophisticated SMT flow-solder technology - a bit beyond a "man with a blowlamp".
Apple should NOT be responding with an audible note of surprise when you phone support with your problem when the forums are inundated with countless examples of a problem which has obviously been caused by an IOS upgrade which it would appear is inappropriate for their current iPhone models.
I was hoping for a “special upgrade or replacement offer” for victims of this problem – but cannot wait any longer, so have reluctantly opted for a Mail-In Exchange/Repair. A recent convert to Apple products – 2 Write-Off phones in three years is getting seriously expensive for me! If Apple don’t respond more positively this will I fear get seriously expensive for them too!
Regards

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