I am working with someone who imported their Outlook, then uninstalled Thunderbird; they now want to re-import Outlook and it will not work. What should I do?

I am working with someone (my boss), who wanted to import Outlook into Thunderbird. I helped him to do this. For reasons unknown, he then uninstalled Thunderbird etc. He now wants to repeat this process; however, Outlook will not import now. The import freezes about half way through. How do I help him? I'm not sure if the issue is with Outlook or Thunderbird. I suggested we revert back to the original Outlook files he had saved when we first did the import and try again (to see if the issue was with a corrupted file in Outlook etc.,) but he has since updated that. I believe Thunderbird was correctly uninstalled, so, I'm not sure where the problem exists...I'm even less sure how to fix it.
Nicole

Yeah, I went back and removed the profile folder using the info below. That appeared to remove all the original files.
http://www.ehow.com/how_8102988_uninstall-thunderbird-completely-then-reinstall.html
Still no go. :/

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PC
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p99-imap.mail.me.com port 993 SSL
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jpedder wrote:
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CD27 wrote:
I didn't explain correctly. Right now I share (subscribe) a calendar on Mobile Me , in addition to my own personal calendar. That shared calendar is staying on Mobile Me and I need to be able to access it once I move my personal calendar to iCloud. That is, if I use iCloud can I share calendars that are not on iCloud, but are on MobileMe?
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I am working with someone who imported their Outlook, then uninstalled Thunderbird; they now want to re-import Outlook and it will not work. What should I do?

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